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Wednesday 21 June 2017

*NEW RESEARCH* Transforming Northgate Public Services

NPS logoWe caught up with the new management team at Northgate Public Services (NPS) earlier this month and were impressed by what we found. Steve Callaghan was appointed CEO by NPS’ private equity owners Cinven last September. He recruited Group CFO, Alan O’Reilly in November last year and has made a number of other changes. Both have a track record in turning businesses around and driving growth and although NPS isn’t a ‘turnaround’ per se, it’s clear that the new approach is already transforming the business.

Steve started his career as a commissioned officer in the British Army and his straight-talking leadership philosophy owes a lot to principles more usually associated with the military or elite level sport. The strategy for Northgate Public Services comprises three phases: Crawl (FY17 to end April), Walk (FY18) and Run (FY19+). As the business enters FY18 and begins to ‘walk’, it is set on a path for profitable growth after a transformative FY17.  

The crawl phase had four core elements (or ‘swim lanes’ as Steve refers to them)... More...

Posted by Tola Sargeant at '09:37' - Tagged: public+sector   localgovernment   strategy   police   healthcare   housing