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Northamptonshire County Council (NCC) has voted to no longer deliver services directly to citizens. The council’s ‘Next Generation Model’ means that over the next five years NCC will reduce its in-house workforce from 4,000 to a core staff of 150 referred to as the ‘NCC Group’. In this PublicSectorViews research, Michael Larner, considers what the commissioning model means for the council, what it means for the broader public sector, and the potential implications for suppliers.
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