End User Insight: Mortgage Brain
In this research note, we take a look at end user organisation, Mortgage Brain. The company has been operating in the UK market - in one form or another - for 30 years and is owned by six of the big mortgage lenders. It provides software that contains mortgage product data and that manages the application process by brokers. This is a highly regulated industry and one that has moved slowly in terms of technology advancement. However, as Mortgage Brain demonstrates, cloud delivered services have an important role to play in improving both customer experience and compliancy.