Business Process Services Supplier Prospects 2018

The BPS market is going through a period of unprecedented change and all the major suppliers are having to adapt to the conditions. New greenfield and ‘big-ticket’ opportunities are in short supply at a time when intelligent automation is shaking up existing business models. Buyers are looking for partners who can deliver greater flexibility and demonstrate faster results.

The report looks at the leading players in the UK BPS market, and assesses what they will need to do to be successful from 2018 onwards. We also provide our view on the likely hurdles that will prevent suppliers reaching their potential in the short and mid-term.

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