LBB Software Europe: Excited about Expenses

We didn’t think we’d get excited about the processing of expenses claims, but that is exactly how we felt after meeting Little British Battler (LBB) Software Europe last month. The team at Software Europe, led by CEO Neil Everatt, are passionate about their five cloud-based products, which each support a traditionally paper-heavy, manual back-office process and transform it into an efficient, smartphone enabled service. That passion is contagious.

Software Europe started life in 1989 reselling other peoples’ software before reinventing itself in 2000 as a ‘cloud technology solution innovator’. Its flagship product, the online expenses platform Expenses, was launched in 2002. But the real breakthrough came when it entered the UK healthcare market in 2009. Today the NHS is Software Europe’s biggest customer. It now has 155 NHS organisations as clients (c65% market share) and derives just over half its revenue from the sector.

The Lincoln-based SME has a good spread of customers in other sectors too, including household names such as Fitness First, Manchester United Football Club and River Island Clothing Co. But it is Software Europe’s work in the healthcare sector - where it’s Expenses software has a bi-directional interface with the NHS’ payroll system the Electronic Staff Record (ESR) - that really sets it apart at the moment. One of Software Europe’s aims for the future is to diversify further into other sectors, including the local government, education and legal markets.

Indeed, one thing that Software Europe is not short of is ambition. It is, for example, building on work it already does for Friends Life by launching a new business process service, Expedite, which will see it take on the expenses claims process from the scanning of paper receipts through to the payment of claims. It’s also on the lookout for acquisitions, investment and channel partners as it continues on its quest for further growth with the ultimate aim of becoming ‘a global provider of cloud technologies’.

Posted by: Tola Sargeant at 07:30

Tags: software   health   lbb  

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