Kainos cautiously optimistic on outlook

Posted by: Duncan Aitchison 19 May 2025

A tough FY25 ended on a more positive note for Kainos with the company recording low single-digit sequential revenue growth in the final quarter. This improved momentum is reported to have continued into the early weeks of the new fiscal to make Kain...

TORTUS AI partnership aims to ease GPs’ workload

Posted by: Duncan Aitchison 16 May 2025

London-HQ’d medical healthcare technology specialist, TORTUS AI has joined forces with X-on Health, the largest primary care telephony provider in the UK, with the aim of significantly easing workload pressures on GPs. The new strategic partner...

Wipro books UK publishing deal

Posted by: Duncan Aitchison 15 May 2025

Wipro has been selected by publishing group Hachette UK (HUK) to modernise its infrastructure through the implementation of SAP S/4HANA. Delivered on RISE with SAP, the engagement will involve a redesign HUK's entire enterprise applications portf...

Autumn Budget: UK SITS market and sustainability

Posted by: Duncan Aitchison 31 October 2024

Cognizant UK positions for growth

Posted by: Duncan Aitchison 04 October 2024

HGS UK starts to step up

Posted by: Duncan Aitchison 17 May 2024

The UK Customer Experience Market 2024-2027

Posted by: Duncan Aitchison 27 March 2025

The UK Customer Experience (CX) Software and IT Services arena is now the focus for over a fifth of all SITS expenditure in this country and has become one of the most intensely competitive parts of the market. Success in the CX segment demands keepi...

UK SITS Market Outlook Update 2024

Posted by: Duncan Aitchison 21 January 2025

TechMarketView's update on the outlook for the UK Software and IT Services market from 2024 to 2027. In this report we revise our forecasts published in June 2024 to reflect both market activity in the second half of the year and the current pros...

More than a Feeling: GenAI and Sentiment Analytics in CX

Posted by: Duncan Aitchison 15 November 2024

The advent of the GenAI era will have a profound impact on both the Customer Experience (CX) domain as a whole and the hyper-personalisation of experiences in particular. The latter has placed Sentiment Analytics (SA), which seeks to enable busi...

*NEW RESEARCH* UK Market Outlook Update

Posted by: Duncan Aitchison 21 January 2025

TechMarketView’s updated outlook for the UK Software and IT Services market is available to download here. In this forecast cycle we revise the estimates published last summer to reflect market activity in the second half of 2024 and curre...

*NEW RESEARCH* More than a Feeling: GenAI and Sentiment Analytics in CX

Posted by: Duncan Aitchison 15 November 2024

TechMarketView's More than a Feeling: GenAI and Sentiment Analytics in Customer Experience report is now live for our subscribers. The advent of the GenAI era will have a profound impact on both the Customer Experience (CX) domain as...

*NEW RESEARCH* UK Applications Operations Market: Suppliers, Trends & Forecasts 2024

Posted by: Duncan Aitchison 17 September 2024

The 2024 version of the UK Applications Operations Market: Suppliers, Trends & Forecasts report is now available to download. Containing our latest market size and forecast data, along with insight into market dynamics and the key trends shaping ...