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Little British Battler SharpCloud is looking to move enterprise workers away from static Power Point slide decks, spreadsheets and emails. Using SharpCloud’s platform, people can pull together data, videos, feedback and presentations to create SharpCloud “stories”. SharpCloud is all about improving clients’ visual communications and productivity.
Sarim Khan and Rusty Johnson founded SharpCloud in 2008. Previously they managed and owned Pertmaster Ltd and managed its acquisition by Primavera Systems Inc. Pertmaster is now Oracle Project Risk Analysis software.
SharpCloud aims to liberate content held in multiple formats, typically hidden in a maze of Windows directories. One of the main applications for SharpCloud is helping clients control projects and portfolios. For example, ConocoPhilips is using SharpCloud to improve decision making by consolidating disparate data sets into one place to enable staff to make decisions with live data.
Running digital workshops and customer engagements is second key application for SharpCloud. Instead of relying on slide decks users can intermingle other content to make then messaging more compelling.
An emerging market for SharpCloud is higher education. SharpCloud will be offered to students to help them present their PHD or dissertations in a more imaginative manner.
SharpCloud’s goal is to be ‘the natural extension for productivity to Office 365’ and we will be publishing our view of this ambition in the next Little British Battler Report.
Posted by Michael Larner at '09:49' - Tagged: software communications collaboration
Little British Battler, OpenSensors, is only 18 months old but is home to some impressive UK engineering talent. The small development team has built a scalable real-time messaging engine to process millions of messages a second from any internet-connected device. OpenSensors aims to help its customers create IoT products by providing them with the component parts - such as real-time data access, security, storage, data analytics and machine learning. Customers can either take this as a hosted service or use it behind their own firewall.
One example of the work OpenSensors does is gathering real-time and historical environmental data (e.g. on water quality, weather conditions and pollution) from thousands of community projects. This can then be streamed into an application or data visualisation tool to help understand patterns and make predictions. “Connected buildings” is another area, whereby lights can be turned off or heating turned down intelligently; or understanding occupancy rates and how people actually use buildings. Indeed, we can see there could be many applications for the platform the team has created.
OpenSensors was incubated by the Open Data Institute, which was founded by Tim Berners-Lee and Nigel Shadbolt. In the current year, one of the key aims is to get good reference customers in place; the company is also exploring the possibility of Venture Capital funding.
We’re only just scratching the surface in terms of what IoT technologies and data can help organisations and cities achieve. Firms like OpenSensors are forging the way and helping us to understand the art of the possible. If anything, the challenge for those looking to make money from IoT is picking out the best opportunities and devising the most effective commercial approaches.
We’ll have more on OpenSensors in our Little British Battlers report, out soon.
Posted by Kate Hanaghan at '08:53' - Tagged: lbb OpenData
The IEG in IEG4 stands for ‘Implementing e-Government’. This Little British Battler does what it says on the tin. CEO Paul Tomlinson has a long history working in the local government market. He was part of the original MBO team of First Software, which acquired the local government division of Oracle. Subsequently First Software was acquired by Sx3 and Paul was responsible for managing the applications business. He launched IEG4 in 2006, through the acquisition of a small forms business, and was shortly joined by Sales Director, John Jervis, also previously with First Software.
Over the years IEG4 has tapped into various local e-Government agendas, most recently ‘digital by default’. Despite employing just 12 people, it has punched well above its weight, in co-opetition with the likes of Capita, Civica, and Northgate (sometimes competing against and winning, sometimes working with). Having grown rapidly over the last two years (20-30% growth for the last three years), it now has 90 customers (all in local government, aside from the National Trust) and prides itself on offering solutions to complex transactions in revenue, benefits, welfare, health and social care.
There is still much to play for. The potential to cross-sell its solutions into existing clients is significant, hence a determined focus on account management for 2015. But the company has bigger ambitions too. It is involved with the Deferred Payment Agreement (DPA) Eligibility Checker pilot (Care Act), funded by the Department for Communities & Local Government Local Digital Programme; eight local authorities (seven new IEG4 customers) are involved but there is the potential for more to come onboard if successful. Moreover, IEG4 is stretching its wings into new areas and has created two new companies as a result: Integro Care, established to target opportunities related to the integration of health & social care (already having some success with Well North, a Public Health England initiative); and Cities1st, established to further advance its local government solutions in areas like software robotics and social media. In an evolving market, IEG4 is showing it can change with the times.
Posted by Georgina O'Toole at '08:00' - Tagged: publicsector localgovernment lbb digital
Little British Battler Keytree is rapidly becoming a key partner to blue chip companies who want improve their SAP environments. Keytree was founded in 2006 and today has 160 staff across offices in the UK, Australia and Spain. Since inception annual revenue growth has averaged at 53%, reaching £18m in FY14 and is nicely profitable.
The firm’s key focus is application design and customer experience; in fact for the last three years Keytree has received a Gold Award in SAP’s UK Customer Quality Awards and in 2013 was awarded SAP EMEA Partner of the Year for Innovation.
Notable client successes include introducing a new accounting systems for JD Wetherspoon, integrating contract management and financial systems with a new debt management system for Mercedes-Benz Financial Services and a customer relationship management (CRM) application that covers all of Jaguar Land Rover’s sales territories.
Keytree is now focussing on specific verticals (Energy Natural Resources (ENR), the Public Sector, Retail and Financial Services) and broadening their client footprint from an initial SAP based engagement.
The company is also utilising its design expertise to develop their own products. Matrix is a SaaS based application to help an organisation’s employees to book a meeting room, a hot-desk, car parking and/or equipment. And the Peopleunwired application is a single dashboard for HR processes so that users can submit leave requests, expense claims and receive payslips on phones and tablets.
Keytree has an eye on the future with the company’s HANADeck (a platform where SAP HANA can control and deliver content to a user in 3D virtual reality) winning SAP’s TechEd DemoJam Las Vegas 2013.
We’ll have more on Keytree in the next Little British Battler Report.
Posted by Michael Larner at '08:19' - Tagged: applications SAP customerexperience
Little British Battler ContactEngine is a small, but ambitious SaaS provider, which offers an omni-channel customer communication service for big household names like Virgin Media, Telecom Italia, Whirlpool, Wickes and BSkyB, to improve the efficiency, reliability and overall customer experience around scheduling appointments.
Formed in 2009, and run by an experienced team in CEO Dr Mark K. Smith and European MD Giles Bryan, ContactEngine’s raison d’etre is to help its clients automate how they reach out to their customers to acknowledge an appointment or respond to a survey. The technology is particularly relevant for companies that need to deliver products and services to consumers or other businesses.
ContactEngine’s approach is to allow the customer to choose the way they want to interact with their supplier – either via SMS; automated phone-call; email, or other messaging type like video, that can be a call-to-action to provide feedback and potentially other up-sell opportunities. This light touch, non-invasive approach has very successful contact rates – typically over 90%.
There are also major cost drivers for adoption since ContactEngine’s technology automates appointment booking and customer feedback requests - a process that would otherwise be handled by a call centre agent. Call centre appointments themselves typically experience high failure rates because of the gaps in communication. Smith points out that this can really hit the bottom line, ranging from a few pounds, to many thousands.
It’s clearly a message that resonates well with the target audience, and has led to ContactEngine achieving rapid growth (with SaaS recurring revenue doubling since 2011). It is also profitable – unusual for a company in this stage of growth. ContactEngine provides a pragmatic solution to a clearly defined problem, which should ensure them more success to come.
Posted by John O'Brien at '07:19' - Tagged: saas lbb automation
In April’s PublicSectorViews Opportunities Bulletin (see here), we highlighted two recent UK local government tenders involving shared services between multiple local authorities. One collaboration involved South Oxfordshire District Council (along with Havant Borough Council, Mendip District Council, Hart District Council and Vale of White Horse District Council) coming to market for a shared corporate services contract. The other involved the Leicestershire ICT Partnership Group, led by Hinckley & Bosworth Borough Council (HBBC) with Melton Borough Council, Blaby District Council, and Oadby & Wigston Borough Council, seeking a supplier to meet its ICT requirements. Our assessment of the two tenders can be found in the Opportunities Bulletin.
As well as those two opportunities, we also recently saw Surrey County Council approve a joint initiative with East Sussex County Council to expand collaboration in a number of areas. With more shared services arrangements being established (and some coming to market for services from the private sector), it is a good opportunity to take stock on the development of shared services in local government. In this PublicSectorViews research note - Local Government Shared Services: Where are we now? - Michael Larner and Georgina O'Toole consider statistics provided by the Local Government Association (LGA) on shared services arrangements (see Infographic), look at the rate of adoption of shared services by local authorities and the type of collaboration being undertaken, and consider the future implications for software and IT (SITS) suppliers selling into the local government market.
PublicSectorViews subscribers can download the research note now. If you are not yet a subscriber, please contact Deb Seth to find out more.
Posted by HotViews Editor at '14:42' - Tagged: publicsector localgovernment outsourcing sharedservices
The latest edition of the PublicSector Opportunities bulletin is now available to subscibers of TechMarketView's PublicSectorViews research stream. The bulletin provides a regular update on interesting opportunities we have spotted across the UK public sector software and IT services (SITS) market (and supports our UK Public Sector SITS Market Trends & Forecasts report). The opportunities highighted have caught our eye because they resonate with our 'Sector Shaping Trends' for 2015 - see Research Agenda 2015. As a result, our view is that the potential may extend far beyond this initial, sometimes small, contract.
In this third issue (April), we focus on SITS supplier opportunities in the Local Government & Education sectors. Over the last few weeks there has been an uptick in the level of tender activity in these subsectors. Indeed, there have been sector developments that have warranted more in-depth analysis. PublicSectorViews subscribers should also see: ‘Local Government: Is Northamptonshire’s commissioning model the future?’ and ‘Local Government Shared Services: Where are we now?’. In addition, also relevant to shared services in the local government arena, we have this month published: Improving patient care co-ordination: CSC & Trafford).
PublicSectorViews subscribers should download the bulletin now. Anyone else should contact Deb Seth to find out how to subscribe. If you have any feedback on the series of Opportunities Bulletins, please contact PublicSectorViews Research Director, Georgina O'Toole.
Posted by HotViews Editor at '14:15' - Tagged: publicsector localgovernment markettrends education report
“Lean” is a word that seems to be at the heart of Little British Battler 2iC’s ethos. The company, which develops digital interoperability software, and has initially focused on delivering the power of enterprise middleware software to challenging technical environments such as the battlefield, has three direct employees: Graham Booth, the CEO and co-founder; Nick Peach, CTO and co-founder; and Chris Roberts, Sales Director. All other functions are outsourced: an outsourced CFO, ‘The Invisible Assistant’ for all things admin, and numerous IT providers including AVCO Systems and Diegesis. In addition, 2iC has built up a partner network consisting of Tier 2 and 3 specialist companies, such as 4Secure, previous LBB Deep-Secure, Exsel Dytecna and Nexor.
2iC was founded in 2010, focusing on the Army in the early days; it undertook a soft market trial of its offering in 2011, then in 2012 embarked on a ‘Proof of Concept (PoC)’ backed by seed investors. But it wasn’t until 2014 that it started to sell. The big news was 2iC’s selection for the MoD’s Man Worn Power and Data 2 (MWPD2) programme, focused on developing future soldier capability for British land forces. 2iC delivered into the large trial environment in October 2014. Its Lean Services Software Development Kit (SDK) is being used to expose the systems attached to the soldier’s vest in an open way. Its Decentralised Operating Procedures (DOP) are then used to steer the information between soldiers, vehicles and any future platforms connected to the network. This year, the MoD has agreed to fund a full demonstrator.
The potential for 2iC to grow its business off the back of the MoD’s Future Soldier programme, working directly with the MoD, and with defence contractors such as Ultra Electronics, is significant. But 2iC’s ambitions go much further. The UK defence market is just for starters. 2iC is also intent on spinning out into other areas with similar ‘Internet of Things’ challenges such as health, transport or energy, as well as into the US market. But it has no desire to change its current ultra-lean operating model!
Posted by Georgina O'Toole at '09:01' - Tagged: defence SI iot
Little British Battler (LBB) Mobizio is hoping to make a name for itself with its mobile platform that helps enterprises to digitise their paper based processes. Mobizio is the new name for psMOBILE and has recently been spun off from psHEALTH Ltd, the healthcare case management and workflow solutions provider that was founded in 2009 and is itself a growing LBB.
When we met CEO Abhishek Agrawal and Commercial Director Rob McGovern last week we were impressed by the fact that, despite being a new kid on the block, Mobizio has already built a strong presence in the UK home healthcare market. It has secured three of the seven largest home healthcare organisations in the UK as customers since the Beta version of its product launched in January 2014 and recently signed its first big international customer, the City of Gothenburg.
To date Mobizio has sold 10,000 end user licences of its software, which connects field-based staff with middle office managers and co-ordinators, dramatically improving staff productivity. The latest version of its cloud-based product combines a configurable form designer, a case management module and a rules-based automation engine. Importantly, these allow field-based staff to capture data and follow business processes even when offline.
Mobizio’s ambitions stretch well beyond the UK home healthcare market however. Longer term, Mobizio has multiple geographies and industries in its sights but for 2015/6 the focus will be on the UK health & social care, housing and broader public sectors. The coming year will be all about gaining scale quickly and, as with other of our LBBs, partnerships (notably with other software companies) and an increased emphasis on marketing will be keys to its continued success.
Posted by Tola Sargeant at '08:00' - Tagged: software socialcare health lbb
Contego Fraud Solutions (“Contego”) aims to provide businesses, financial institutions and government departments with straightforward access to data, enabling them to stop the economic fraud which is costing the UK £45-50bn p.a.
Adrian Black, CEO of Contego, first developed a system with the Metropolitan Police to counter classified advertising fraud in 2013. Contego now has contracts with Regus, Westfield Shopping Centre, Reed Employment, a major outsourcer and several Financial Services companies to deal with a significantly broader range of fraud threats.
At the heart of Contego’s system is an information exchange platform connected to a range of data sources such as government agencies, commercial suppliers (such as Experian), telcos and social networks. Clients set up a rules based scoring system to identify potential threats, obtaining results quickly to drive further investigation or appropriate action. This Little British Battler certainly “Joins the Dots” by connecting many disparate pieces of information to build an accurate picture of an individual or a business, vitally important when companies make hiring or lending decisions.
Contego sets out to provide a market-leading service by broadening the range of data sources accessed, partnering with IBM to enable better visualisation of the results improving ease of use for its growing list of customers. Fraud is a global problem and Contego is extending its geographical reach and widening its use cases to include additional checking for Government benefits, Anti-Money Laundering and KYC, etc.
The experienced and expanding management team are looking to integrate the Contego SaaS model into client systems to become an influential and long-term component of their work flow. This should drive good revenue growth and a move to profit as the volume of searches and data accesses increases to combat the inexorable and pernicious threat of fraud.
Posted by Peter Roe at '09:46' - Tagged: saas security compliance fraud
Sentronex was founded a decade ago and today remains a profitable, privately held managed services provider to the financial services sector. The company currently turns over c.£5m and produces a healthy profit. Its services span IT support and consultancy, hosting and disaster recovery, cloud services (e.g. virtual desktops), and software. With regards to the latter, Sentronex has specific expertise in providing customised broker CRM, Business Continuity planning and risk and compliance solutions to the FS sector. Its acquisition of Factonomy last year was an important step forward in moving into the software market.
Whereas many providers of IT managed services work cross-sector, Sentronex has been FS-focused since day one. Notable clients today include two of the leading US investment banks. Not only do we like this sector focus, but we’re drawn to its ambitious plans for growth. It intends to complement strong organic growth (20% CAGR 2009-2014) with acquisitive growth. The company is targeting other small UK suppliers of managed services to the FS sector in order to scale-up and access a broader customer base into which it can sell its existing services. We understand that plans are already underway with targets in sight. We’ll shortly be compiling a full profile on the company and will be examining this growth strategy in greater detail.
Posted by Kate Hanaghan at '08:14' - Tagged: cloud financialservices managedservices hosting
Little British Battler Logical Glue is a young company at the ‘bleeding edge’ of predictive/prescriptive analytics, with a purpose built SaaS platform that performs the work of data scientists at speed and scale.
What really impressed us is Logical Glue’s application of the latest computational intelligence led by chief science officer Professor Hani Hagras, who also happens to be the winner of the 2010 robotics world cup! With CEO Colin Magee's 15 years experience running analytics companies, together they should make a winning combination.
Logical Glue's technology applies Fuzzy Logic, Machine Learning/Robotics and Genetic Algorithms to look at data analytics problems differently, the results of which are proven to be more accurate, fast and transparent than traditional statistical models used by data scientists.
The platform can be set to work on big structured data sets to generate an accurate predictive model, displayed on a dashboard explaining how each predictive question has been taken. It helps to answer key questions like ‘what happens next?’ and ‘does it make a difference?’ with a view on bottom line business impact.
Logical Glue’s initial target is the ‘alternative finance’ space, where there are a growing number of new entrants, peer-to-peer lenders and challenger banks coming through. These are SMEs and start-ups that are embracing competition in the market, but they need to have access to low cost, real-time insights on customers and to make live credit risk decisions. This looks set to be Logical Glue’s sweet spot. However, there is plenty of opportunity in other sectors, like insurance and e-commerce.
Logical Glue’s SaaS platform has only been officially live since Q4 last year, but it is seeing 10-20% month-on-month growth, and gaining partnering interest from large IT services providers. Logical Glue is in a hot space, and we think destined to make a big impact with its next-generation predictive analytics platform.
Posted by John O'Brien at '08:00' - Tagged: analytics lbb bigdata
Subscribers to the TechMarketView Foundation Service can download the latest edition of IndustryViews Quoted Sector to see our latest analysis of how the stock performance of UK software and IT services companies listed on the London Stock Exchange compares with their international peers.
Posted by HotViews Editor at '13:24'
Northamptonshire County Council (NCC) has voted to no longer deliver services directly to citizens. The council’s ‘Next Generation Model’ means that over the next five years NCC will reduce its in-house workforce from 4,000 to a core staff of 150 referred to as the ‘NCC Group’. In this PublicSectorViews research, Michael Larner, considers what the commissioning model means for the council, what it means for the broader public sector, and the potential implications for suppliers.
PublicSectorViews subscribers can download the research note - Local Government: Is Northamptonshire’s Commissioning model the future? - now. If you are not yet a subscriber, please contact Deb Seth.
Posted by Michael Larner at '07:22' - Tagged: localgovernment outsourcing
It’s been a while since we’ve brought you an update of TechMarketView coverage in the press but with all the reports and election coverage it’s been a busy time here for our team of analysts. Here’s a snapshot of just some of the recent highlights:
In the Financial Times TechMarketView’s managing partner, Anthony Miller, is quoted on ‘Blur Group’s shares plunge on ‘substantially lower’ revenues. While FinancialServicesViews research director, Peter Roe, provides his expert opinion in Monitise rules out sale as founder Alastair Lukies moves on. Also in the FT company chairman, Richard Holway, is quoted in Arm first-quarter profits buoyed by strong iPhone sales.
In The Times Anthony is quoted again but this time on Micro Focus job cuts in Micro Focus culls jobs after takeover.
In ComputerworldUK PublicSectorViews (PSV) principal analyst, Michael Larner, talks about the latest CGI deal win in MoD awards CGI support deal for artillery fire control app. Covering the Health Sector fellow PSV research director, Tola Sargeant, is quoted in Accenture wins £350 million 'NHSmail2' contract. While Peter is quoted in Banco Sabadell faces tough test separating TSB IT systems despite £450 million ‘dowry’ fund.
The Budget 2015 garnered plenty of coverage for our other PSV research director, Georgina O’Toole. Highlights include CRN article Budget: Channel wary of digital tax IT project and in Local Government News Budget 2015: Government commits to digital collaboration with councils. IT Pro is another to quote Georgina’s opinion on the local government digital debate in GDS tasked with helping local government go digital.
Elsewhere InfrastructureViews research director, Kate Hanaghan, offers her opinion on recent Redcentric purchases in The Channel article Redcentric swoops on Calyx Managed Services in £12m breakup deal. While ESASViews research director, Angela Eager, is quoted in Computer Weekly’s report on Oracle talks up cloud revenue growth in the face of flat Q3 sales.
Again with CRN Anthony gives his opinion on the sale of Accumuli to NCC Group in Accumli snapped up by IT services player NCC Group. In this period of high profile deals Kate is quoted on SCC’s stake in Fluidata in The Register article Reseller SCC buys a slice of Fluidata. Kate also covers the HP cloud migration deal in Cloud Pro piece HP to deliver $100m Helion migration for logistics firm TNT.
This is just a snapshot of the coverage by our highly regarded team of analysts here at TechMarketView. For further updates on our press coverage visit our In The Press webpage which gives a full listing of news and quotes from the TechMarketView team.
Posted by HotViews Editor at '00:00'
Many thanks again to the CEOs of the companies who participated in yesterday’s sixth Little British Battler Day (see Little British Battlers - The Sixth Sense) at industry association techUK headquarters in London (for whose support we are very grateful).
As always, we were delighted to hear how innovative and ambitious these companies are, and how some are providing stiff competition for companies many times their size.
We will be writing about these Little British Battlers soon on UKHotViews, and TechMarketView Foundation Service subscription clients will also be able to read our more detailed analysis in the forthcoming Little British Battler Report.
But don’t worry if you missed the boat this time. We will be running another Little British Battler Day later this year. Keep your eyes peeled on UKHotViews for the announcement.
Want to know more? Deb Seth on our client services team will be happy to oblige.
Posted by HotViews Editor at '07:44'
TechMarketView Foundation Service subscription clients can download the latest edition of IndustryViews Corporate Activity to read our quarterly summary of the UK software and IT services corporate activity scene, including significant trade acquisitions and private equity deals.
Posted by HotViews Editor at '08:15' - Tagged: acquisition
Mastek’s ambition in the UK is to move away from an exclusive sell with/through model with partners to build up a strong direct ‘sell to’ highly focused on Government, Healthcare, Retail and Financial Services. Indeed, Mastek has identified the UK as one of its Tier One markets for growth in the next decade.
In this latest PublicSectorViews research note, Georgina O’Toole analyses Mastek’s UK public sector business and considers if it is on the right track to continue its steady growth. The analysis finds Mastek is doing many of the right things to fulfil its ambition: raising its profile, investing in its skills and capabilities in areas like agile development and open source, expanding and maturing its partner relationships, and opening up to commercial innovation. But the company must also be aware of changing Government policies and be ready to adapt.
PublicSectorViews subscribers can download the research note - Mastek: Targeting direct public sector business - now. If you are not yet a subscriber, please contact Deb Seth to rectify the situation!
Posted by Georgina O'Toole at '21:33' - Tagged: publicsector offshore applications
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Posted by HotViews Editor at '09:18'
Last month it was announced that, subject to the conclusion of contract negotiations, CSC and its partners had been chosen by NHS Trafford Clinical Commissioning Group (CCG) to deliver a brand new Patient Care Co-ordination Centre (PCCC) in Trafford. The terms of the deal have not been disclosed but according to the OJEU documents it was expected to be worth £13m over five years.
Trafford’s PCCC contract is, as far as we know, the first of its kind in the UK. The CCG’s vision of co-ordinated care, with its outsourced approach to solving the problems associated with siloed healthcare provision, makes an interesting case study in its own right.
But if Trafford is seen to be successful with its PCCC, the model could be adopted more broadly providing future opportunities for software, IT services and business process services suppliers. Even if the model isn’t followed to the letter, we expect to see further deals aimed at better joining up health and care provision - either through data/systems integration of some sort and/or more proactive management of patients - whichever flavour of Government the UK has after May’s General Election.
For our detailed analysis of Trafford’s project and its implications, PublicSectorViews subscribers can download our latest AnalystViews research, Improving Patient Care Co-ordination: CSC & Trafford, from today.
If you’re organisation doesn’t yet subscribe to our public sector-focused research stream and you’d like to know how to put that right, Deborah Seth from our Client Services team would be very happy to help.
Posted by Tola Sargeant at '11:36' - Tagged: contract bpo socialcare health research
How SaaS and BPaaS are setting the scene for Multi-Client Utilities
Financial Services enterprises are seeking ways to increase agility and drive faster growth, at the same time exploring ways to reduce costs. As a result the sector is adopting new delivery models in the form of more standardised software and Software as a Service as well as beginning to experiment with Business Process as a Service. The use of Multi-Client Utilities is in its infancy, but this subset of BPaaS offers substantial long term savings due to scale advantage and the network effect created by the unique connectedness of the sector’s participants and their business. The potential opened up by the greater use of Multi-Client Utilities and the broader BPaaS promises significant revenue and profit growth to well-resourced SITS suppliers with clearly articulated strategies based on domain expertise, good track records and the ability to build long term partnerships with their customers.
This latest report from FinancialServicesViews looks at an important trend within the Financial Services industry which is expected to transform the relationship between FS enterprises and the SITS supplier community. It could also double the size of the SITS market within this important sector. The report examines the underlying trends in the market, identifies the key drivers in the move to BPaaS and its potential development into Multi-Client Utilities. It also highlights the current position in the sector and discusses the important enablers for faster adoption.
Readers interested in getting an insight into this important opportunity and understanding what their companies need to do to be successful should read this report. FinancialServicesViews subscribers can the report here. If your company does not subscribe to this Research Stream, please contact Deb Seth of our Client Services team.
Posted by Peter Roe at '09:00' - Tagged: trading saas bpo bpaas financialservices legacy utilities
