Thursday 31 May 2018

*NEW RESEARCH* Fujitsu FY17: Becoming more customer-responsive

fujfujitsuIn this research note we outline the financial performance of Fujitsu in the UK over the past year. An improved story in revenue terms has played out alongside some fundamental changes to structure and approach. Furthermore, while we’ve long said that Fujitsu’s technology prowess has been too buried within the organisation, rather encouragingly evidence appears to show that when it does present new technology solutions that respond to a business need, the customer reaction is very positive.  

Subscribers to our Foundation Service and InfrastructureViews can read the research note here: Fujitsu FY17: Becoming more customer-responsive

Please contact Deb Seth for more information on becoming a subscription client or engaging with our analysts.

Posted by HotViews Editor at '09:46' - Tagged: results   digital   transformation   AI  

Saturday 26 May 2018

*UKHotViews Extra* Sopra Steria: Strategic importance of UKVI win

Sopra Steria logoLast week, we commented on Sopra Steria’s new win with UK Visas & Immigration (UKVI – see Sopra Steria awarded new UKVI contract). We have, also, recently been briefed on Sopra Steria’s new UK Government strategy, devised by Adrian Fieldhouse, MD UK Government sector. The latest contract win is strategically important; it is Adrian’s first opportunity to validate his strategy to the business, to the market and to other stakeholders.

UKHotViews Premium flagIn this latest analysis in UKHotViewsExtra from TechMarketView’s Chief Analyst, Georgina O’Toole, we outline Sopra Steria’s newly launched Government strategy, how the new UKVI contract win aligns with its new principles of engagement within the sector, and why the disruptive nature of Sopra Steria’s approach with UKVI is starting to grab wider attention.

Subscribers (including UKHotViews Premium subscribers) can download Sopra Steria: the strategic importance of UKVI win now. If you are not yet a subscriber, please contact Deb Seth to find out more about our research services.

Posted by Georgina O'Toole at '12:13' - Tagged: publicsector   centralgovernment   contract   strategy   digital  

Thursday 24 May 2018

GDPR: Updated Privacy Policy

TMV logoAs you are no doubt aware, the General Data Protection Regulation (GDPR) enters force tomorrow, 25 May 2018, and will lead to significant changes in data protection laws across Europe.  

In preparation for the GDPR, we have updated our personal data handling practices and the associated privacy policy, which describes our approach to data protection. 

As TechMarketView acts as a data controller for personal data associated with UKHotViews, UKHotViews Premium and corporate subscription accounts, we wanted to advise you of these changes and the updated privacy policy, which you can view here.

Please contact us at if you have any questions or require further information.

Posted by HotViews Editor at '07:00' - Tagged: GDPR  

Tuesday 22 May 2018

*NEW RESEARCH* UKCloud: Responding to a changing market

UKCloud logoUKCloud (originally Skyscape Cloud Services) has just completed its seventh year of operations. It has been a year-on-year growth story. However, growth has slowed significantly year-on-year, so that in FY18 (to end March), we estimate the company will have grown in the low single digit percentages.

Recent growth levels are below management aspirations. However, there are ambitious plans to return the business to “punchy” growth and to cement UKCloud’s position as the public cloud provider of choice in the UK public sector.

In this PublicSectorViews’ research note, we consider the reasons behind the recent slowdown in growth and consider whether recent investments will accelerate the expansion of the business and allow UKCloud to dominate the UK public-sector IaaS market.

Subscribers to TechMarketView's PublicSectorViews and InfrastructureViews research streams can access the research note - UKCloud: Responding to a changing market - now. If you are not a subscriber please contact Deb Seth to find out how to access our valuable behind-the-paywall analysis.

Posted by Georgina O'Toole at '12:09' - Tagged: publicsector   cloud   iaas   hosting   infrastructure   corporateactivity  

Monday 21 May 2018

Do you have what it takes to be a TechMarketView analyst?

TMV logoTechMarketView is expanding and we’re looking for someone with a passion for financial services and fintech to join our friendly team as a Research Director or Principal Analyst.

You may already have been working as an analyst for a number of years, you may be working for a financial services organisation in the tech space, or perhaps you come from the worlds of journalism or market intelligence within the UK tech industry and are keen to take on a new challenge?

Whatever your background, you will need to be able to demonstrate expertise in the market for software and IT services within the financial services sector, particularly in the UK.

Join the TechMarketView team

Of course, it’s just as important that you’ll be a good fit with our small but growing team.  We’re looking for people who are:

·      self-motivated team players with strong business acumen

·      able to demonstrate integrity, drive, an enquiring mind & analytical thinking

·      excellent written and verbal communicators known for attention to detail and the ability to meet deadlines

·      experienced in interpreting data and drawing insightful conclusions

·      accustomed to engaging with senior decision makers and presenting to clients

·      happy working from home (we all do) but able to attend monthly meetings in the Guildford area (Surrey) plus client meetings in London.

There is scope to tailor the role for the right candidate, who may work on a full-time or part-time basis. Naturally we offer a competitive compensation package, commensurate with experience.

If you think you fit the bill and you’re interested in joining the ‘TechMarketView family’ please send your CV and a covering email to our Chief Research Officer, Kate Hanaghan (, before the end of May.

Please note that we do not accept resumes from recruitment agencies, headhunters and other third party services providers – only direct applications will be considered.

Posted by HotViews Editor at '09:21'

Wednesday 16 May 2018

Join us for An Evening with TechMarketView in September!

Don’t forget to book your places at the TechMarketView Presentation and Dinner on Thursday 13thSeptember – spaces are limited and over half the tickets have already been sold.

We are looking forward to welcoming some 250 UK tech CXOs to the evening event - held at the Royal Institute of British Architects (RIBA), in Portland Place London - for a heady mix of analyst insight and quality networking. Make sure your organisation doesn’t miss this fantastic opportunity!

For more details of the event see here or contact Tina Compton at our event management partners tx2 Events to reserve your place.

TMV Evening banner

Posted by HotViews Editor at '09:22'

Monday 14 May 2018

*NEW RESEARCH* Capita - The Road to Reinvention

capitaCapita is the largest UK BPS player and remains an important bellwether for the market more generally and its woes since 2016 have been well documented.

New CEO Jonathan Lewis has been onboard since December last year and took the opportunity of the annual results announcement to launch the outcomes of his strategic review and proposed transformation plan. 

If Lewis is successful Capita will look very different in three years’ time. His plan to ‘fix’ Capita is ambitious and makes some bold calls that will require significant investment and crucially changes to the company’s culture, personnel and operating model.

This report represents our initial assessment of the new strategy and transformation programme highlighting some of the likely hurdles that will need to be overcome in coming months if Lewis is to get Capita back on track.

BusinessProcessViews' subscribers can download ‘Capita - The Road to Reinvention’ now. If you are not yet a subscriber, please contact Deb Seth to find out more.

Posted by Marc Hardwick at '08:11' - Tagged: strategy   newresearch   Capita  

Friday 11 May 2018


LOGODon't miss out on the opportunity to accelerate your company's scale-up journey by applying for our fourth Great British Scaleup Programme event (GBS4) to be held on Tuesday 5th and Wednesday 6th June at the London offices of Great British Scaleup Programme Official Supporter techUK.

Successful applicants will be invited to participate in a CEO-level, confidential 90-minute workshop session with TechMarketView research directors and executive advisors from Great British Scaleup programme Advisory Sponsor, ScaleUp Group, the team of successful tech entrepreneurs that have been responsible for accelerating growth and achieving over £4b in successful exits at many well-known tech companies.

The workshop session will assess your company’s potential and scalability using the ScaleUp Growth Index®, a proprietary scorecard which identifies areas of your business that might be an inhibitor to achieving extraordinary growth. Unlike traditional company scorecards which focus on past financial performance, the ScaleUp Growth Index® assesses your company’s future scale-up potential and identifies areas to address to become Global Champions.

Over 20 ambitious UK tech SMEs have already had their scale-up potential assessed through the TechMarketView Great British Scaleup Programme and are now reaping the benefit of advice on which parts of the business model are constraining growth and what to do about it.

Don't just take our word for it. Here's what CEO's of prior Great British Scaleups have said about the programme:

  • Working with the Scaleup team has been enjoyable … With their experience and market contacts we are on track to partner with a new investor.
  • "The GBS program was an excellent opportunity for an independent review of our business and growth strategy from a team focused on providing unbiased feedback and input"
  • "The assessment process was very rigorous and highlighted strengths and areas of business that require more work, this information was very useful in prioritising our current action plan"
  • "The interview process … allowed us to explore the scaling topics openly and in depth … in a safe environment. In many cases this exposed known challenges but the external insights into those challenges is of great value."

In our experience, the companies that stand to benefit most from the Great British Scaleup programme are typically generating single-digit millions in revenues and already growing at double-digit rates, but are finding themselves resource-constrained, especially cash. Indeed, ScaleUp Group is particularly experienced in assisting companies find Series A-level funding.

If this sounds like your business today – or might well be in the next 12-18 months – then please apply by filling in the application form on the TechMarketView website here by close of business TODAY, Friday 11th May 2018. There is no charge to participate.

There's more information on the Great British Scaleup page on our website and if you have any other queries about the Great British Scaleup programme, please drop a note to

Posted by HotViews Editor at '06:00' - Tagged: GreatBritishScaleup  

Wednesday 09 May 2018

Are you missing out?

HVX round-upCheck out the latest UKHotViewsExtra coverage

Over recent weeks, TechMarketView’s expert analyst team has published a host of UKHotViewsExtra articles containing insight and analysis on all aspects of the tech market. Longer and more in-depth than our prolific daily UKHotViews coverage, UKHotViewsExtra articles provide our analysts’ considered views on developments in the UK tech sector. Deemed too valuable for the daily UKHotViews email, these pieces of research are only available to our corporate subscription clients and individual UKHotViews Premium subscribers. 

TechMarketView’s UKHotViewsExtra drills down into all aspects of the UK software, IT services and business process services markets covering topics as diverse as a frank assessment of the latest public sector strategy, through insight into emerging suppliers set to disrupt a particular area of the market, to the popular monthly analysis of tech share price performance from our Chairman Richard Holway MBE.

For the first time, we’ve gathered together the latest must-read UKHotViewsExtra analysis in one easy-to-browse newsletter, which is available for everyone here. To read the full story, our corporate and UKHotViews Premium subscribers just need to click on the title of the article (making sure you’re logged into TechMarketView – don’t worry if you’ve forgotten your password you can reset that here). 

If you’re not yet a subscriber and you’d like to know more, check out our UKHotViews Premium and Subscription Research pages or email with any queries.

Posted by HotViews Editor at '09:13'

Tuesday 08 May 2018

*NEW RESEARCH* Intelligent Automation – What a maturing market means for BPS players

IA reportThe automation of business processes combined with suppliers increasing investment in capabilities such as Robotic Process Automation (RPA) and Artificial Intelligence (AI) as well as data and analytics continues to significantly disrupt the Business Process Services (BPS) market. Whilst this is causing many service providers to reengineer business models, the flip side is that automation’s ability to aid process redesign from the front right through to the back-office gives BPS a great opportunity to become a strategic option for organisations looking to get ‘match-fit for digital’.

We are seeing the more established technologies like RPA becoming increasingly deployed in conjunction with other complementary technologies such as Machine Learning, Voice Activation and Natural Language Processing (NLP). This maturing of the market presents BPS providers an opportunity to take greater ownership of client outcomes and shift the focus away from the technologies themselves to the business benefits and strategic value they deliver. With its integration mindset BPS has the opportunity to act as the ‘glue’ that binds automation into rest of the modern digital organisation.

The maturing of Intelligent Automation provides both significant threats and opportunities for established BPS players as customers look to move beyond Proof of Concept (PoC) projects. If BPS players are to remain relevant they have to prove to customers that they are the best vehicle by which to scale the benefits of automation. 

The impact of intelligent automation on the BPS landscape is also helping support innovation in deal commercials and this report looks at how intelligent automation is supporting the shift towards contracting against business outcomes that reward value creation.

Finally, our report looks at the move towards platform-based automation and automation-as-a-service, and how this particularly when combined with deep consulting expertise represents a real emerging threat to BPS players still trying to adapt to how the market has shifted over the last two years. 

BusinessProcessViews' subscribers can download ‘Intelligent Automation – What a maturing market means for BPS players’now. If you are not yet a subscriber, please contact Deb Seth to find out more.

Posted by Marc Hardwick at '08:49' - Tagged: outcomes   automation   AI   machinelearning   RPA  

Tuesday 01 May 2018

*NEW RESEARCH* Machine Learning-as-a-Service: Market Overview, Technology, Prospects

imageOrganisations moving towards low friction, data-driven digital business models, underpinned by the need to support high quality, engaging and sustainable customer experiences, risk being swapped by data. But many are still at a loss as to how to deal with it despite all the market chatter about AI and machine learning (AI/ML).  

Something is needed to kick start AI/ML adoption, drive at-scale implementations, as well as ramp up much needed supply-side revenue from the provision of software and services. Although it is at an early stage of development, TechMarketView believes Machine Learning-as-a-Service (MLaaS) has the attributes to initiate broader AI/ML adoption.

Those looking to understand the emerging MLaaS sector should download ‘Machine Learning-as-a-Service: Market Overview, Technology, Prospects’, the latest report from ESASViews. With its assessment of how MLaaS could be a catalyst for major strategic enterprise investment in machine learning and artificial intelligence technologies it is a ‘must read’ for software and IT services suppliers. It also examines what MLaaS could mean for application services suppliers as they build next generation services and adapt delivery methods, and provides a view of the MLaaS suppliers active in the market.

TechMarketView subscribers: click to download the Machine Learning-as-a-Service: Market Overview, Technology, Prospects report. If you’re not a current subscriber, Deborah Seth will be happy to provide details.

Posted by Angela Eager at '19:46' - Tagged: digital   AI   machinelearning   data  

Tuesday 01 May 2018

Going, going, gone.... Last chance for early-bird TMV Evening tickets!

TMV EveningA final reminder that today is your last chance to book tables for the TechMarketView Presentation and Dinner on Thursday 13th September at the discounted ‘early-bird’ rates. 

We are looking forward to welcoming some 250 UK tech CXOs to the evening event - held at the Royal Institute of British Architects (RIBA), in Portland Place London - for a heady mix of analyst insight and quality networking. Make sure your organisation doesn’t miss this fantastic opportunity!

For more details of the event see here or contact Tina Compton at our event management partners tx2 Events to reserve your place.

Posted by HotViews Editor at '09:29' - Tagged: events