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Friday 27 September 2024

TechMarketView 2024 event a HUGE success

A MASSIVE thank you from TechMarketView Partners – Georgina O’Toole, Deb Seth, and Kate Hanaghan – to all of those who came along to TechMarketView’s flagship event last night.

It is safe to say the evening – held at Mall Galleries and supported by headline sponsor, Mastek – was a wonderful success. We had a fantastic turnout and the buzz in the room was incredible. Deb, Kate, and Georgina could not be more delighted with how the evening turned out!

The event was meticulously run by our event partners, tx2 events, against a backdrop of the beautiful annual exhibition of the Royal Society of Marine Artists. More next week on the fun, art-inspired competition we ran….tmve

If you weren’t there, you missed a few crucial things:

Firstly, Chief Analyst, Georgina O’Toole, gave the room a massive dollop of realism with her hard-hitting pitch on the impact of GenAI in the market today. TechMarketView’s data shows that this year, GenAI-centric deployments will account for less than 1% of the total software and IT services market. And while things look set to improve over next few years, the overall impact on revenues for suppliers will be relatively small. Attendees will get her full deck.

Secondly, TechMarketView launched its Tech Confidence Index, which gives unique insights into how organisations feel about the broader prospects of their businesses and their approach to GenAI. Download the full report for FREE, here.

And finally, Georgina was joined on stage by John Harris, Managing Partner of Executive Change. TechMarketView and Executive Change last night launched their fascinating new alliance to bring together the Voice of the Customer with the Voice of the Market. Through carefully curated research and advisory panels with senior technology decision makers, the pair will combine the best analysis of the UK market with intelligent and insightful guidance from senior tech buyers at the coal face. We believe the offering is much greater than the sum of its parts and have been overwhelmed by the response so far. To see how Tech User Connect can help your company make a step change in the UK market, find out more here.
 

All that is left to say now is what a blast we all had and thanks once again to all of those attendees that made the night so special. Until next year…..

Posted by HotViews Editor at '10:30' - Tagged: TechMarketView  

Friday 27 September 2024

TechMarketView launches inaugural Tech Confidence Index

Yesterday, TechMarketView launched the results of its inaugural Tech Confidence Index (TCI)please download your copy now here (no subscription required).

Capturing the view of the market

TCIOne of TechMarketView’s unique strengths is our ‘community’ of more than 20,000 technology industry professionals who read the daily UKHotViews newsletter. In the past, we have gauged opinions via our extensive conversations with CXOs within the industry. However, we would like to make sure we are casting the net wider and ‘taking the temperature’ of the UK tech market in a more consistent way, enabling us to monitor changes over time.

In a major survey of UK technology business leaders, including CEOs, VPs, MDs and Sales and Finance heads, TechMarketView sought opinions on the current and future economic landscape. The findings form part of a new Tech Confidence Index that we plan to publish twice a year.

How optimistic is UK tech and where is it investing?

The survey provides insight on current and future views on business conditions, concerns in the market, key priorities for investment, growth drivers, skills and areas of shortages, views on the new UK Government, and of course, an understanding of the impact of GenAI.

Headlines include….

The new Tech Confidence Index reveals optimism for 2025 but UK leaders are concerned about government policy.

  • Over half (56%) report business conditions as poor or neutral, but are optimistic about the next 12 months.
  • The majority of business leaders believe GenAI is overhyped, yet 71% plan to invest in it as key business driver.
  • The inaugural Tech Confidence Index score sets a new benchmark for tech industry, with Autumn 2024 ranking at 6.5/10.

To read the full results please download the report here (no subscription required).

Posted by Marc Hardwick at '08:06'

Thursday 26 September 2024

TechMarketView launches inaugural Tech Confidence Index

This morning, TechMarketView is launching the results of its inaugural Tech Confidence Index – please download your copy now here (no subscription required).

Capturing the view of the market

TCIOne of TechMarketView’s unique strengths is our ‘community’ of more than 20,000 technology industry professionals who read the daily UKHotViews newsletter. In the past, we have gauged opinions via our extensive conversations with CXOs within the industry. However, we would like to make sure we are casting the net wider and ‘taking the temperature’ of the UK tech market in a more consistent way, enabling us to monitor changes over time.

In a major survey of UK technology business leaders, including CEOs, VPs, MDs and Sales and Finance heads, TechMarketView sought opinions on the current and future economic landscape. The findings form part of a new Tech Confidence Index that we plan to publish twice a year.

How optimistic is UK tech and where is it investing?

The survey provides insight on current and future views on business conditions, concerns in the market, key priorities for investment, growth drivers, skills and areas of shortages, views on the new UK Government, and of course, an understanding of the impact of GenAI.

Headlines include….

The new Tech Confidence Index reveals optimism for 2025 but UK leaders are concerned about government policy.

  • Over half (56%) report business conditions as poor or neutral, but are optimistic about the next 12 months.
  • The majority of business leaders believe GenAI is overhyped, yet 71% plan to invest in it as key business driver.
  • The inaugural Tech Confidence Index score sets a new benchmark for tech industry, with Autumn 2024 ranking at 6.5/10.

To read the full results please download the report here (no subscription required)

Posted by TMV Team at '09:07' - Tagged: newresearch  

Monday 23 September 2024

*NEW RESEARCH* G-Cloud - Framework Spending Review 2023–24

G-Cloud report cover TechMarketView's review of spending via G-Cloud in 2023–24 is now available.

The report covers spending trends through this Crown Commercial Service (CCS) framework over the 12 months ended 31 March 2024, including analysis of lots, supplier size, leading suppliers and buyers, and subsector (central government, defence, health, etc.) variability.

Analysis reveals G-Cloud spend was up by just 0.1% year-on-year to £3,008m (2022-23: £3,005m). Central Government accounted for 49% of spend during the period, the lowest proportion of total annual G-Cloud spend Central Government has represented since the framework launched.

The biggest G-Cloud spenders were the Department for Work & Pensions, Home Office, HM Revenue & Customs, and Ministry of Justice, all of which spent over £100m over the year.

One supplier achieved income in excess of £250m via G-Cloud in 2023–24; this was more than the next five suppliers combined. The Top 20 suppliers (in terms of income) saw their combined income drop by 8%; they accounted for 29% of total spend during the year. Combined income for the suppliers outside the Top 20 was up 4% year-on-year.

If you are an existing PublicSectorViews subscriber, you can access further analysis and charts in our G-Cloud - Framework Spending Review 2023–24 report now.

If you'd like to discuss an extension to your existing subscription or would like details of how to subscribe to TechMarketView, please email Deb Seth.

Posted by Dale Peters at '10:17' - Tagged: research   government   framework   g-cloud   data+insights  

Monday 23 September 2024

Will you be at the TechMarketView event this Thursday?

This Thursday, 26th September, is TechMarketView’s annual networking reception, held at Mall Galleries on The Mall in London.

The finishing touches have been made and we now look forward to welcoming the many of you that are coming along. event image

As well as hearing a little bit more about TechMarketView’s own plans (and we think you will like what you’ll hear), our Chief Analyst, Georgina O’Toole, will talk you through her view of what impact GenAI will really have on the UK tech scene.

Georgina will not sugar coat things and will tell it like it is. So brace yourself! She’ll have some great data and we suspect provoke some real thought in your own organisation.

We will also be joined by a special guest (a CTO) who will talk to Georgina about his experiences in the pharmaceutical sector, where we see particular use cases for GenAI around drug discovery.

Come and hear both the “voice of the market” and the “voice of the customer" to understand whether your organisation should adapt its approach.
 

Enjoy some art, bubbly, nibbles, and excellent conversation with analysts and peers. Grab a ticket – or buy a bunch and treat your friends and clients – HERE.

Posted by HotViews Editor at '09:30' - Tagged: event  

Friday 20 September 2024

*NEW RESEARCH* How to succeed in a fragmented sustainability tech market

OUT NOW from TechMarketView is Sustainability Technology Activity Index Q1 2024.

STAI Q1 2024 coverIn advance of UN Climate Week next week, TechMarketView today publishes the full Sustainability Technology Activity Index Q1 2024 report – a sneak peek at the data from the first three months of the year (we’ll publish a series of reports on the full 2024 calendar year, including a deep dive into the UK market as well as global trends, early in 2025).

Today’s release combines the each of the excerpts released over the last fortnight, with a new summary of key messages for suppliers and tech user organisations. If you’ve missed any of the previous instalments, catch up with the full, compendium edition here: Sustainability Technology Activity Index Q1 2024.

The Index tracks “milestone events” that indicate a state change in the development and production of sustainability-related solutions. Activities may include the launch of a new service or pilot project; the announcement of a new partnership (heralding a combined offering of some sort); the transition of a pilot into production; the scaling-up an existing service; or the addition of significant new public reference customers. We rank the most active suppliers (with their use case activity profile), the most common use cases (and the most active suppliers and commonly-used technologies in those areas), and the most commonly-used technologies (and the use case areas they’re deployed in) – highlighting key trends facing suppliers and tech user organisations alike, and also showing how the UK market differs from the global view.

SAP and software-defined vehicle specialist Sibros came out on top in Q1, in terms of their level of sustainability activity worldwide. Other key points emerging from the data suggest that sustainability is now being embedded into core operations, less-mature emerging tech is playing a vital role in more niche use cases, and local expertise is influencing supplier selection in the UK market.

If you work in the sustainability space (either as a provider or consumer of technology), this report is vital reading for you. It provides a detailed analysis of the current landscape—highlighting the most active suppliers, along with the prevalent technologies and use cases. Understanding which technologies are in demand, and which use cases are the hottest hotspots (and where), can help suppliers tailor their offerings to meet market needs (and help them finesse their market approach to partnerships and M&A). Tech user organisations will benefit significantly from the Index’s comprehensive overview of how emerging and enabling technologies are being used across a range of sustainability use cases. By examining the most commonly-used tech and the top suppliers in each use case, organisations can identify potential partners and solutions that align best with their sustainability goals. The recommendations in the report will also guide the adoption of best practices from other sectors.

SustainabilityViews subscribers can download Sustainability Technology Activity Index Q1 2024 now. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Belinda Tewson to find out how you can access the research.

Posted by Craig Wentworth at '07:00' - Tagged: trends   greentech   energy   supply chain   use cases   smart buildings   biodiversity   sustainability technology   climatetech  

Thursday 19 September 2024

*New Research* Central Government Suppliers, Trends & Forecasts 2024

Central Government Suppliers, Trends & Forecasts 2024 - Report CoverCentral Government was the only subsector of the UK Public Sector SITS market to grow in real terms in 2023, albeit in the low single digit percentages. However, the market environment is proving increasingly challenging as we head through 2024.

We already knew that departmental budgetary constraints were going to play heavily on the market. But the difficult market conditions were compounded by the announcement, in May, of the early July General Election. The customary six-week ‘period of sensitivity’ impacted the ability of departments and agencies to move forward with new programmes and projects. As expected, a new Labour government is taking time to get its ducks in a row. Until Chancellor Rachel Reeves announces her Budget on 30th October, Whitehall organisations are living under a cloud of uncertainty. Adding to that, they have already been told by Reeves to find 2% savings in the back office.

In these challenging times, today we publish our latest PublicSectorViews report: UK Central Government SITS Suppliers Trends & Forecasts 2024. In the report, PublicSectorViews subscribers can delve into in-depth market and supplier analysis, including our Top 20 Central Government SITS rankings (which reveals a new entrant at #20), our view of suppliers that are ‘on the rise’ and threatening to unseat the leading players, and a handpicked selection of suppliers that are worth keeping a close eye on.

Of course, all those suppliers will be hoping for a less challenging market outlook. However, the new Government’s positive messaging around the power of digital, data, and technology needs to be seen in the context of a tough fiscal environment, new spending controls, enduring levels of technical debt, and a chaotic data picture. Head to the report now to understand the implications for the UK Central Government SITS market and its suppliers.

If you are not a subscriber – or are unsure if your organisation has a corporate-wide subscription – please contact Belinda Tewson or Sales to gain access.

Posted by Georgina O'Toole at '17:34' - Tagged: government   outlook   MarketForecasts   market+trends   public+sector   central+government   marketdata   marketanalysis   competitivelandscape   supplier+rankings   SupplierAnalysis   analysis  

Thursday 19 September 2024

*NEW RESEARCH* Digital Specialists - Framework Spending Review 2023–24

Digital Specialists Framework Review 2023-24 - Report CoverTechMarketView's review of spending via Digital Outcomes & Specialists (DOS), Digital Outcomes 6 (DO6), and Digital Specialists & Programmes (DSP) in 2023–24 is now available

The report covers spending trends through these Crown Commercial Service (CCS) frameworks over the 12 months ended 31 March 2024, including analysis of lots, supplier size, leading suppliers and buyers, and subsector (central government, defence, health, etc.) variability.

Analysis reveals spend across the three Digital Specialists frameworks (DOS, DO6, and DSP) was up 11% year-on-year to £1.4bn (2022–23: £1.3bn). Central Government accounted for 79% of spend, with the Home Office, HM Revenue & Customs, and the Department for Education all spending over £100m over the year.

Only one supplier achieved income in excess of £100m via these frameworks in 2023–24; however, another five suppliers broke the £50m barrier. The Top 20 suppliers (in terms of income) saw their combined income increase by 18%; they accounted for nearly two-thirds of total spend during the year. Combined income for the suppliers outside the Top 20 was flat year-on-year.

If you are an existing PublicSectorViews subscriber, you can access further analysis and charts in our Digital Specialists - Framework Spending Review 2023–24 report now.

If you'd like to discuss an extension to your existing subscription or would like details of how to subscribe to TechMarketView, please email Deb Seth.

Posted by Dale Peters at '09:58' - Tagged: procurement   research   government   framework   digital+marketplace   DDaT   digital+specialists   DSP   DO6  

Wednesday 18 September 2024

The best event in town: TechMarketView networking reception next week

We’ve had a wonderful response to the TechMarketView event, happening on Thursday 26th September in Central London.

If you haven’t bought a ticket yet, there is still time.

At TechMarketView, we speak to a LOT of people. Our analysts are incredibly well networked into the sector (in fact, we consider many of you to be our friends!) at the most senior levels. event

Those relationships are at the heart of what helps TechMarketView to thrive and enable us to create and validate what we consider to be the best view there is of the UK software and IT services sector.

Very interestingly, in several of my recent research meetings, I have been able to piece together the dots of various friendship networks of people who once worked together and who are all coming to our event on 26th September at Mall Galleries, London.

I have heard several stories of special friendships made 15-20 years ago (and some even longer than that!), where all parties now have a ticket. This not only delights me but also makes me realise (along with how long I have been kicking around this industry myself) that the TechMarketView event could resemble something of a reunion party. And that is fine by us!

So I wanted to put out a calling…..Maybe you’ve been connecting with old tech industry friends on new websites, such as Friends Reunited and Myspace, but would really rather meet up in person. So how about taking the opportunity to schedule a catch up over a lemonade and in the elegant surroundings of Mall Galleries? The – also elegant – team from TechMarketView will be there to host you and ensure your evening is fun and informative.

We’re working on some really great content – from both our analysts and some special guests – and we’d love to have you along as our guest.


Grab a ticket – or buy a bunch and treat your friends and clients – HERE.

Or drop a fax to Belinda
 

Posted by Kate Hanaghan at '09:55' - Tagged: event  

Wednesday 18 September 2024

*NEW RESEARCH* UK BPS Operations Market: Suppliers, Trends, and Forecasts 2024

The 2024 version of the UK BPS Operations Market: Suppliers, Trends, and Forecasts 2024 report is now available to download.

BPS OpsThis report details TechMarketView’s latest market size and growth data for the UK SITS Business Process Services (BPS) Operations market. It provides expert analysis of the key trends that are shaping the market, providing insights for BPS suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains a Top 20 Supplier Ranking by UK BPS Operations revenue, together with commentary on the up- and-coming players making noteworthy progress in this space.

Cost-out mindset dented BPS growth potential: 2023 – and into 2024 – was a challenging period for BPS providers. There was, and continues to be, the requirement to innovate (and do so quickly) amidst the pressures of macroeconomic headwinds. Customer focus on productivity and efficiency has, nonetheless, offered some opportunities for BPS providers to make improvements to services and delivery.

There is a continuing migration towards tech led/tech-enabled/tech delivered Business Process Services. The progression observed in the past few years has seen business operations evolve to include analytics and other digital aspects, which we are now seeing transition to become “Operations + Analytics + Digital”, moving towards being “data led” and increasingly “data & AI-led”. This should provide the opportunity for BPS providers to access a larger addressable market (if they can get their portfolios in shape). However, while GenAI represents a significant opportunity, it could also grow to become a significant threat to BPS.

If you are a subscriber to TechSectorViews click the following link to download UK BPS Operations Market: Suppliers, Trends, and Forecasts 2024 report. If you don’t have a subscription and would like to gain access the report and our other research and services, please contact Deb Seth.

Posted by Marc Hardwick at '07:42' - Tagged: bpo   bps   rankings   newresearch   market+trends  

Wednesday 18 September 2024

*NEW RESEARCH* Fragmented market of sustainability tech suppliers requires robust evaluation to ensure best fit

OUT NOW from TechMarketView is the Sustainability Technology Activity Index Q1 2024 – Market Shaping Trends report excerpt.

STAI Q1 2024 Market Shaping Trends coverTechMarketView releases the final except from the Sustainability Technology Activity Index Q1 2024 today, continuing our sneak peek at data from first quarter of the year (a full series of reports on the 2024 calendar year – including a deep dive into the UK market, as well as global trends – will be published early in 2025).

We’ve been serialising the Q1 report in time for UN Climate Week next week, with today’s instalment looking at ten key Market Shaping Trends to watch – including how a “long tail” of small suppliers is ripe for partnership and M&A as major suppliers look to expand their offerings into new sectors – but also emphasises the importance of robust supplier evaluation (to ensure the tech users select the right supplier – and the right technologies – for their sustainability use case).

This report concludes the excerpt series (Global Supplier Insights, Tech User / Use Case Insights, and Global Technology Insights came out last week; and The UK View was published on Monday 16th). The complete report, combining all these sections (and with overall key messages for suppliers and tech users alike) will be released on Friday (20th September).

SustainabilityViews subscribers can download Sustainability Technology Activity Index Q1 2024 – Market Shaping Trends now. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Belinda Tewson to find out how you can access the research.

Posted by Craig Wentworth at '07:00' - Tagged: trends   sustainability tech   tech users  

Tuesday 17 September 2024

NEW RESEARCH Helping your business in Travel & Transportation take flight

OUT NOW from TechMarketView is the latest UK Travel & Transportation Market Trends & Forecasts.

The analysts have crunched the numbers and conducted HUNDREDS of research interviews to understand the UK Software and IT Services market inside out. And, as we explain in UK Travel & Transportation Market Trends & Forecasts, growth in the sector slowed significantly in 2023 as a tough macro-economic environment ‘put the brakes on’. MTF Travel and Trans

Travel and Transportation remains an extremely broad and varied sector covering a disparate range of business activities. However, there are significant commonalities that cut through, including the importance of customer experience, the value of data, and the potential offered by AI. Adoption of emerging tech is key to enabling acceleration, particularly around creating the new business models that customers are demanding, be it new approaches to delivery and logistics or new travel experiences.

Customer Experience (CX) remains one of the most significant areas for investment in the travel and tourism sector, as it supports providers’ differentiation and the provision of value-added services, underpinned by a range of emerging tech solutions.

Cybersecurity is also a major focus area for those in travel and tourism, with organisations in the industry increasingly at risk from cyber-attacks and vulnerable to the implications of data breaches. Travel companies have become a major target as they employ high numbers of people, have access to abundant customer data, and are often high-profile organisations. Some of the most significant threats in this space include phishing and ransomware attacks, although the reliance on (often poorly secured) customer data also leaves companies at risk of human error.

Report author, Marc Hardwick, said: “Within Transportation the rise of Industry 4.0 has meant that technologies such as automation, AI, robotics and logistics management systems are becoming much more prevalent, and as a result supply chains have become very much intertwined in the global tech race.”

Foundation Service clients can read the report now: UK Travel & Transportation Market Trends & Forecasts.


To become a client, or find out if your organisation has a corporate licence, please contact Belinda Tewson.

Posted by HotViews Editor at '09:50' - Tagged: markettrends   travel   marketdata   transportation  

Tuesday 17 September 2024

*NEW RESEARCH* UK Applications Operations Market: Suppliers, Trends & Forecasts 2024

The 2024 version of the UK Applications Operations Market: Suppliers, Trends & Forecasts report is now available to download. Containing our latest market size and forecast data, along with insight into market dynamics and the key trends shaping the market, plus analysis of the challenges facing suppliers and recommendations for how to move forward, it is vital reading for suppliers operating in the UK. The report also contains the Top 20 Supplier Ranking (by revenue) for the UK Applications Operations (AO) market, together with commentary on the up-and-coming players making noteworthy progress in this most competitive of arenas.

After two years of acceleration, the pace of growth in UK demand for AO services eased down inCover 2023. Sales of these offerings for the period were, nonetheless, up by a respectable 5%.  As “run” budgets come under increasing pressure to release funds for AI-driven investment in the face of continuing economic headwinds, however, we anticipate that the pace of AO market expansion will remain subdued for the foreseeable future.

Despite the softer demand outlook, the incremental revenue opportunities within this segment are still substantial. They will not, however, be easy to grasp. Buying decisions will remain under close scrutiny and compelling AO propositions will need to not only guarantee the rapid realisation of significant cost savings, but also materially enhance customer agility.

If you are a subscriber to TechSectorViews click here to download the UK Applications Operations Market: Suppliers, Trends and Forecast 2024 report. If you don’t have a subscription and would like to gain access the report and our other research and services please contact Deb Seth.

Posted by Duncan Aitchison at '09:03' - Tagged: forecasts   applications   newresearch   market trends   supplier rankings  

Monday 16 September 2024

*UKHotViewsExtra* Building the Smarter State – reflections and future directions

techUKtechUK held its annual Building the Smarter State conference last week. The event – now celebrating its tenth anniversary – is an opportunity for public sector digital leaders and tech industry insiders to showcase how technology is shaping today’s (and tomorrow’s) public services.

Being a milestone anniversary gathering, it was inevitable that a number of sessions reflected on the past ten years of digital government as much as they provided a look-ahead to the challenges to come, with speakers and panelists considering how government departments and agencies might best work together to deliver "mission-led government" digital services. 

Topics ranged across the need for cross-departmental data sharing and collaboration, the public's trust in government's use of data and AI, and the role of the Government Digital Service (and other agencies) within the Department for Science, Innovation, and Technology.

UKHotViews PremiumTechMarketView subscribers, including UKHotViews Premium subscribers, can read more about the preparation for delivering mission-led digital public services in our expanded UKHotViewsExtra article here.

If you aren't a subscriber – or aren't sure if your organisation has a corporate subscription – please contact Belinda Tewson to find out more

Posted by Craig Wentworth at '07:00' - Tagged: trust   digital government   DSIT  

Monday 16 September 2024

*NEW RESEARCH* Local expertise key to success in the UK’s sustainability tech market

OUT NOW from TechMarketView is the Sustainability Technology Activity Index Q1 2024 – The UK View report excerpt.

STAI Q1 2024 - The UK View coverTechMarketView releases Sustainability Technology Activity Index Q1 2024 – The UK View today, continuing our sneak peek at data from first quarter of the year (a full series of reports on the 2024 calendar year – including a deep dive into the UK market, as well as global trends – will be published early in 2025).

We’re releasing the individual sections of the Index report as excerpts ahead of UN Climate Week next week. Today’s instalment, the fourth in the series, looks at how the UK market for sustainability technology activity compares to the worldwide picture.

Engineering and environmental consultancy RSK Group takes the top spot in terms of activity levels in the UK. Worldwide joint #1 SAP shares second place, whilst the other supplier sharing the global top spot – software-defined vehicle specialist Sibros – misses out on a UK top 3 ranking entirely. The Index shows that almost half of the UK’s most active suppliers in Q1 are headquartered in the UK, and with partnerships prevalent across the board, our data emphasises how local expertise is being used to gain a foothold in the country’s sustainability market.

This report follows on from last week’s Global Supplier Insights, Tech User / Use Case Insights, and Global Technology Insights excerpts. The final instalment (out on Wednesday 18th September), prior to publication of the compendium report, outlines ten Market Shaping Trends to watch.

SustainabilityViews subscribers can download Sustainability Technology Activity Index Q1 2024 – The UK View now. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Belinda Tewson to find out how you can access the research.

Posted by Craig Wentworth at '07:00' - Tagged: UK   technologies   sustainability tech  

Friday 13 September 2024

*UKHotViewsExtra* Civil Service Data Challenge: Winner revealed

Civil Service Data Challenge logoSeeing civil servants get excited about solving challenges within their own organisations is something to be celebrated.

That’s exactly what the Civil Service Data Challenge encourages, as civil servants come together to determine how Government can make better use of data. We have written about the competition on several occasions before. The Challenge is a collaboration between the Cabinet Office, Office for National Statistics, NTT DATA, and the Global Government Forum.

This is the third iteration of the Civil Service Data Challenge and, since it started, the judges have seen a huge variety of challenges that have spurred the entrants to submit everything from simple, yet powerful, ideas, though to those that have been complex and ground-breaking. Past successes in the competition have gone onto be delivered.

And this week was the 2024 final, which I was fortunate to attend. It involved the finalists pitching to a judging panel consisting of seven digital and data leaders: Aydin Sheibani, Chief Data Officer, HMRC; Fiona James, Chief Data Officer & Director of Data, Growth & Operations, ONS; John Quinn, CIO, NHS England; Gina Gill, Chief Strategy Officer, Central Digital and Data Office (CDDO); Simon Bourne, Chief Digital, Data, and Technology Officer, Home Office; Sue Bateman, Chief Data Officer, DEFRA; and Vicki Chauhan, Head of Public Sector, NTT DATA UK&I.

Of the eight ideas long listed – see Civil Service Data Challenge 2024: Eight ideas longlisted | TechMarketView – four made it through to battle it out for the prize money of £50,000, as well as additional development support from key sponsors, NTT DATA, to allow them to take their ideas to development and delivery.

You can watch the highlights video of the event here to get a real sense of the energy in the room. The competition generated huge excitement amongst those in the front line of government services who had come together to resolve the frontline issues they deal with in their everyday jobs. Kudos to the finalists man of whom have had limited – or no – experience of presenting in such an environment but used the competition – and the support of NTT DATA - to develop a range of new skills.

The four ideas, which all look to improve the use of data across the UK public sector, focused on: using a Geospatial Planning tool to support home visits by NHS staff (RouteCare); unlocking unstructured prison data to optimise prison space management (Project Constellation); summarising Government policy for Personal Independence Payment (PIP) caseworkers to allow them to more effectively and efficiently deal with case enquiries (PoSum); and reducing the latency for data sharing between the NHS and DWP to reduce the burden on bereaved citizens, the supplication of workloads across the civil service, and the overpayment of benefits (GENIE – Government Early Notification of Incidents and Events).

And the winner was… Project Constellation!

UKHotViews PremiumTechMarketView subcribers can learn more about the winnning concept and the likely benefits to the UK public sector and the public purse, as well as some additional mullings around the need for Government to become better at the sharing of learnings and best practice in UKHotViewsExtra - Civil Service Data Challenge: Winner revealed

If you are not yet a subscriber - or are unsure if your organisation has a corporate subscription - please ping an email over to Belinda who will be happy to put things right. 

Posted by Georgina O'Toole at '18:26' - Tagged: learning   data   public+sector  

Friday 13 September 2024

*NEW RESEARCH* Opportunities for less-mature tech in niche sustainability applications

OUT NOW from TechMarketView is the Sustainability Technology Activity Index Q1 2024 – Global Technology Insights report excerpt.

STAI Q1 2024 - Global Technology Insights coverThe third instalment of TechMarketView’s Sustainability Technology Activity Index is out today, continuing our sneak peek at the Q1 2024 data (with a full series of reports on the 2024 calendar year – including a deep dive into the UK market, as well as global trends – coming early in 2025).

We’re releasing the individual sections of the Index report as excerpts ahead of UN Climate Week at the end of the month. Today’s instalment, entitled Global Technology Insights, looks at how different technologies are deployed across sustainability use cases.

Our data shows that, whilst cloud platforms bind together most of the tech solutions deployed (with a strong showing for analytics and AI), less-mature emerging tech also plays a key role in particular use cases. Check out the report for more insights and recommendations on which technologies provides the best fit for your sustainability problem (and why).

This report follows on from Monday’s Global Supplier Insights excerpt and Wednesday’s Tech User / Use Case Insights. In next Monday (16th)’s instalment on The UK View, we’ll look at how the UK market compares to the worldwide picture, with the final excerpt (out on Wednesday 18th) outlining ten Market Shaping Trends to watch. Stay tuned next week for more sustainability insights!

SustainabilityViews subscribers can download Sustainability Technology Activity Index Q1 2024 – Global Technology Insights now. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Belinda Tewson to find out how you can access the research.

Posted by Craig Wentworth at '07:00' - Tagged: use cases   technologies  

Friday 13 September 2024

*NEW RESEARCH* UK Banking SITS Suppliers Trends and Forecasts 2024

Whilst growth within the UK Banking Sector SITS market slowed during 2023, spend continued to rise, albeit at a much slower rate. The sector proved to be the most resilient area of UK Financial Services as expenditure increased by 9% on the prior year and the market grew to £7.8bn. With UK banks facing increased competition and heightened cost pressure, the recent economic downturn has served to reinforce the imperative to streamline operations and improve productivity.

ReportFinancialServicesViews subscribers can learn more by downloading UK Banking SITS Supplier Trends and Forecasts 2024. This new report provides details of TechMarketView's latest analysis of SITS expenditure in the UK Banking sector and includes our market forecasts for 2024 through to 2027. The report also contains our updated UK Banking SITS Supplier Ranking, based on the latest available financial information which this year has a new vendor occupying the top spot.

If you do not currently have access to this report but would like to learn about this or any other of our resources, please contact Deb Seth for more information.

Posted by Jon C Davies at '07:00' - Tagged: payments   banking   financial+services  

Thursday 12 September 2024

*UKHotViewsExtra* A major tilt towards technology in the NHS

NHS logoPrime Minister Keir Starmer has pledged the "biggest reimagining of our NHS since its birth" in a shake-up that prioritises wide-scale digital transformation of healthcare.

He revealed the government is developing a new 10-year plan to radically reform the NHS, describing it as "so different from anything that has gone before". The plan will be framed around three shifts in approach: 1) moving from an analogue to a digital NHS; 2) moving more care from hospitals to communities; and 3) moving from sickness to prevention.

The speech followed the publication of Lord Darzi's investigation of the state of the NHS in England. The investigation concludes that the NHS is in serious trouble and it’s imperative to turn the situation around. The investigation says many of the measures needed to tackle the current situation are already well known and can be found in parts of the NHS today. Good practice exists, but it is not consistent across the NHS.

While admitting that it will take years to address these problems, the investigation identifies several key themes for how to repair the NHS, including the need for a “major tilt towards technology to unlock productivity”. It says the NHS is still only in the “foothills of digital transformation” and digital maturity across much of the health sector remains low.

The report highlights the need for the NHS to make more of its rich datasets, embrace the AI revolution in healthcare, improve the utilisation of the NHS App, and make it easier for innovative start-ups to scale in the sector. 

UKHotViews Premium logoTechMarketView subscribers, including UKHotViews Premium subscribers, can read more about the plans to reform the NHS and what it means for tech suppliers in our expanded UKHotViewsExtra article here.

If you aren't a subscriber—or aren't sure if your organisation has a corporate subscription—please contact Deb Seth to find out more

Posted by Dale Peters at '15:47' - Tagged: nhs   strategy   policy   government   healthcare   digital+transformation  

Wednesday 11 September 2024

*NEW RESEARCH* ESG still top of mind as sustainability becomes embedded in core ops

OUT NOW from TechMarketView is the Sustainability Technology Activity Index Q1 2024 – Global Tech User / Use Case Insights report excerpt.

STAI Q1 2024 - Tech User - Use Case Insights overTechMarketView launches the second instalment of the Sustainability Technology Activity Index for Q1 2024 today, continuing our sneak peek at the quarter’s data (a full series of reports on the 2024 calendar year – including a deep dive into the UK market, as well as global trends – will be published early in 2025).

We’re releasing the individual sections of the Index report as excerpts ahead of UN Climate Week at the end of the month. Today’s instalment, entitled Global Tech User / Use Case Insights, focuses on sustainability use cases, with analysis of the technology mix and supplier rankings in each.

ESG Reporting and Nature Monitoring & Management use cases lead the pack in terms of the most activity worldwide, but initiatives impacting on core operations (across Strategy & Planning, Supply Chain Optimisation, Industrial Process Innovation, and Green IT programmes) make up nearly half (46%) of all activities. Tech user orginisations should look therefore to embed “sustainability literacy” across the business, balancing long-term commitments to environmental goals with overall business performance. Check out the report for more insights and recommendations for tech users.

This report follows on from Monday’s Global Supplier Insights excerpt. In the forthcoming Global Technology Insights instalment (released on Friday 13th September) we’ll look at how different technologies are deployed across the use cases covered in today’s report; The UK View (Monday 16th) examines how the UK market compares to the worldwide picture; and the final excerpt (out on Wednesday 18th) outlines ten Market Shaping Trends to watch.

SustainabilityViews subscribers can download Sustainability Technology Activity Index Q1 2024 – Global Tech User / Use Case Insights now. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Belinda Tewson to find out how you can access the research.

Posted by Craig Wentworth at '07:00' - Tagged: use cases   core operations  

Monday 09 September 2024

*NEW RESEARCH* SAP and Sibros take top spots in sustainability tech

OUT NOW from TechMarketView is the Sustainability Technology Activity Index Q1 2024 – Global Supplier Insights excerpt.

STAI Q1 2024 - Global Supplier Insights coverToday, TechMarketView launches the first instalment of the Sustainability Technology Activity Index for 2024 with a sneak peek at Q1’s supplier data (we’ll publish a series of reports on the full 2024 calendar year – which will include a deep dive into the UK market, as well as global trends – early in 2025).

The Index tracks “milestone events” that indicate a state change in the development and production of sustainability-related solutions (activities may include the launch of a new service or pilot project; the announcement of a new partnership – heralding a combined offering of some sort; the transition of a pilot into production; the scaling-up an existing service; or the addition of significant new public reference customers). We rank the most active suppliers (with their use case activity profile), the most common use cases (and the most active suppliers and commonly-used technologies in those areas), and the most commonly-used technologies (and the use case areas they’re deployed in) – highlighting key trends facing suppliers and tech user organisations alike, and also showing how the UK market differs from the global view.

We’re releasing the individual sections of the Index report as excerpts ahead of UN Climate Week at the end of the month – beginning with today’s Global Supplier Insights, which looks at who the top players were globally (and which use case areas they focused on), together with detailed analysis of the current landscape and insights that will help suppliers finesse their approaches to partnerships and M&A.

SAP and software-defined vehicle specialist Sibros came out on top in Q1, in terms of their level of sustainability activity worldwide. Our research also shows that, behind the major tech suppliers, there’s a very long tail of smaller companies involved in just one or two activities, indicating a fragmented market of niche (and less active) players. Other key points emerging from the data suggest that suppliers should move beyond bolt-on solutions to develop unified platforms that embed sustainability across core operations, and also embrace “sustainability-by-design" to minimise the environmental impact of their offerings. Check out the report for more insights and recommendations for suppliers.

In the forthcoming Global Tech-User / Use Case Insights excerpt (released on Wednesday 11th September) we’ll focus on use cases, with analysis of the technology mix and supplier rankings in each; the Global Technology Insights excerpt (released Friday 13th ) will look at how different technologies are deployed across those use cases; The UK View (Monday 16th) examines how the UK market compares to the worldwide picture; and the final excerpt (Wednesday 18th) outlines ten Market Shaping Trends to watch.

SustainabilityViews subscribers can download Sustainability Technology Activity Index Q1 2024 – Global Supplier Insights now. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Belinda Tewson to find out how you can access the research.

Posted by Craig Wentworth at '07:00' - Tagged: Index  

Friday 06 September 2024

*NEW RESEARCH* Making your business motor in Manufacturing

OUT NOW from TechMarketView is UK Manufacturing Market Trends & Forecasts 2024.

TechMarketView analysts have crunched the numbers and conducted 100s of research interviews to understand the UK Software and IT Services market inside out. As we explain in UK Manufacturing Market Trends & Forecasts 2024, the market was the fastest growing industry in the UK in 2023. Furthermore, there are numerous technology areas where software and IT services providers can add value for their clients in the years to come. man

It is widely understood that the UK lags in its adoption of robotics. For SITS suppliers with domain knowledge of specific industries, processes, and use cases, there is a market gap to address here. Furthermore, despite strong adoption of cloud services for some aspects of Manufacturing, the sector overall is struggling with ERP systems that cannot properly take advantage of new technologies to operate ‘just in case’ scenarios that are necessary in an increasingly unpredictable world.

Manufacturers need to be able to produce highly customised products to cope with large fluctuations in customer demand at speed and scale. On the one hand this requires accurate demand forecasting and inventory management, and on the other hand it also requires flexible product design and development. Each area can benefit from the application of generative AI, with GenAI models able to simulate various production scenarios, predict demand, and help optimise inventory levels; as well as rapidly producing a large number of design alternatives based on specific constraints and goals fed into the system.

Manufacturers also continue their journey to decarbonised products and processes. Two-thirds of the sector expect to expand their ESG efforts over the next two years, with a quarter linking executive compensation to the firm’s ESG KPIs.

Report author, Katy Ring, said: “Today, very few companies use AI on an hourly basis to drive better workflows, but this is the direction of travel for smart manufacturing, and it means that manufacturers need to establish data platforms and hubs.”
 

Foundation Service clients can read the report now: UK Manufacturing Market Trends & Forecasts 2024

To become a client, or find out if your organisation has a corporate licence, please contact Belinda Tewson.

Posted by HotViews Editor at '09:45' - Tagged: manufacturing   sustainability   MarketForecasts   smartmanufacturing  

Thursday 05 September 2024

*UKHotViewsExtra* Trustmarque: The Optimisation Partner

Trustmarque logoLast year, after attending Trustmarque Fusion 2023, we were impressed with how the company, with its roots as a Value Added Reseller (VAR), had rebranded and was delivering consistent messaging around its positioning (see Trustmarque relaunches: “Delivering the value of technology” | TechMarketView). Trustmarque’s raison-d’être is – and continues to be – delivering the value of technology to its clients.

At this year’s event, the Group had gone one step further, simplifying that messaging. Trustmarque is its clients’ ‘Optimisation Partner’. The two words effectively sum up Trustmarque’s market positioning and purpose and are backed up by the Group’s progress and achievements over the last 12 months.

In this latest detailed and insightful analysis of Trustmarque’s business, TechMarketView’s Chief Analyst, Georgina O’Toole:

  • examines the achievements of CEO, Simon Williams, since he took the helm 18 months ago
  • gets under company’s skin to understand the actions that have driven recent financial achievements
  • considers the impact of recent investments, particularly in differentiating tools and IP
  • gets to grips with the company’s five strategic objectives and the roadmap to achieving them
  • lays out the ambitions of One Equity Partners, Trustmarque’s private equity and investment firm, and
  • highlights potential future pitfalls and the mitigating actions that Williams is taking to avoid them.

UKHotViews PremiumIf you are a TechMarketView subscriber, you can download the research today – Trustmarque: The Optimisation Partner | TechMarketView. If you are not yet a subscriber – or would like to know if your organisation has a corporate subscription – please contact Belinda Tewson to find out how to access this valuable research and much more besides.

Posted by HotViews Editor at '13:59' - Tagged: results   IP   corporateactivity   VAR   IT+services   growthstrategy  

Thursday 05 September 2024

*NEW RESEARCH* Powering up your business in Energy & Utilities

OUT NOW from TechMarketView is UK Energy & Utilities Market Trends & Forecasts 2024.

TechMarketView analysts have crunched the numbers and conducted 100s of research interviews to understand the UK Software and IT Services market inside out. As we explain in UK Energy & Utilities Market Trends & Forecasts 2024, the market is set to continue to grow at a healthy pace through to the end of our forecast window in 2027. eandu

The UK Energy & Utilities market for Software and IT Services remains one of broad opportunity – for both buyers and suppliers – but pressure in the sector is intense. A ferocious competitive environment, supply chain network disruptions, an increased focus on security, and inflationary pressures are all converging.

Innovation and the creative leverage of technology are competitive musts for E&U companies going forward – providing opportunities for the right Software and IT Services providers.

E&U enterprises continued to invest heavily in technologies such as smart grids, IoT, and predictive analytics to help better address market volatility, sustainability demands, and the need for reliability. Many E&U companies have begun to make important initial strides in adopting AI. From a GenAI perspective, the surface has only been scratched and the possibilities for its application in the sector are myriad.

Report author and Research Director, Duncan Aitchison, said: “The creative, effective and nimble leverage of technology, and in particular AI and intelligent automation, must be a key component of Energy & Utilities company responses to increasingly pressing change imperatives.”

Foundation Service clients can read the report now: UK Energy & Utilities Market Trends & Forecasts 2024.
 

To become a client, or find out if your organisation has a corporate licence, please contact Belinda Tewson.

Posted by HotViews Editor at '09:45' - Tagged: cloud   energy   digital   utilities   AI  

Tuesday 03 September 2024

*NEW RESEARCH* UK SITS Solutions Market: Suppliers, Trends, and Forecasts 2024

The 2024 version of the UK SITS Solutions Market: Suppliers, Trends, and Forecasts report is now available to download.

SITS SolutionsThis report details TechMarketView’s latest market size and growth data for the UK SITS Solutions market. It provides expert analysis of the key trends that are shaping the market, providing insights for Solutions suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains a Top 20 Supplier Ranking by UK Solutions revenue, together with commentary on the up-and-coming players making noteworthy progress in this space.

While the journey to cloud and associated digital transformation initiatives remains the largest driver behind Solutions growth, the market continues to mature with end users looking for ever greater value over shorter timeframes. Added to this, increasing economic uncertainty fed through into IT budgets with longer decision-making cycles also impacting growth.

The additional ‘spanner in the works’ was the unplanned impact of the public launch of ChatGPT by OpenAI in November 2022. Although GenAI is yet to drive significant material Solutions revenue, the enormous market hype and associated uncertainty did capture the attention of the C-suite and was largely unbudgeted for. As such, transformation budgets were in some instances rapidly paused, repurposed, and retargeted, with a wide range of GenAI pilot projects planned and commissioned. Expect this to have a more profound impact on Solutions revenue and growth later in the forecast period.

If you are a subscriber to TechSectorViews click the following link to download the UK SITS Solutions Market: Suppliers, Trends, and Forecasts report. If you don’t have a subscription and would like to gain access the report and our other research and services, please contact Deb Seth.

Posted by Marc Hardwick at '13:16' - Tagged: report   newresearch   Solutions   market+trends   supplier rankings  

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