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BusinessProcessViews

BusinessProcessViews is our dedicated research stream focused on the UK business process services (BPS) sector - led by experienced research director and BP services analyst, Marc Hardwick. Our in-depth coverage of the UK BPS market enables organisations to plan their approach to the market based on realistic forecasts and easy-to-read market trend analysis that offers a consistent view of the UK BPS market as a whole. TechMarketView’s analysis also supports your efforts to identify short-term and long-term areas of opportunity, and to respond to market threats ahead of time. Our opinionated coverage of BPS suppliers, big and small, is invaluable for competitor analysis as well as for identifying and evaluating potential suppliers, partners or investment opportunities.

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Predictions

"Digital transformation continues to drive the market forward. End users have increasingly undertaken simple digital change - ad hoc, point and predominantly front-end solutions - resulting in digital chaos and a BPS environment that needs to be put in order. These complex and varied arrangements are driving demand for change management and consulting-based services. The flipside is that difficulty in dealing with a complex environment drives caution and risk aversion, which can of course manifest in delays and cancellations. Either way, BPS providers are having to get to grips with disrupting themselves, both in terms of culture and operational approach before they can truly deliver for their clients." Mark Hardwick, Research Director, BusinessProcessViews

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Latest BusinessProcessViews research

An Evening with TechMarketView 2020

10/09/2020

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Appian acquisition strengthens low code/RPA connection

13/01/2020

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Capita’s transformation programme in practice – A new consulting business

16/12/2019

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2020 Vision - Forecasting the Future

16/12/2019

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TechMarketView Top Ten Predictions 2020

10/12/2019

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If you are an existing BusinessProcessViews subscriber you can access the research using the login button below. If you are unsure if your company is an existing subscriber then get in touch with our Client Services team who will be happy to check this for you.

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For more information about BusinessProcessViews and all of our Corporate subscription research streams speak to our Client Services team.

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