Predictions 2016: Infrastructure Services

TechMarketView’s research theme for 2016 is “Surfing the Waves of Disruption”. In the Infrastructure Services (IS) market, this refers to the significant disruption that is coming in the form of new technologies, new players, and alternative delivery models. It is causing a rebalancing of spend, with budget being diverted from legacy technology areas into more cost effective and more flexible infrastructure provisioning, as well as projects and programmes that support digital objectives.

These disruptive forces are exacerbating the impact of tough conditions for very large and mature IT outsourcing contracts, which account for around 40% of the total IS market. The challenge for established players, therefore, is two-fold: Protect the best of the legacy business while carefully identifying the opportunities in newer markets that can be pursued credibly and effectively. The motto for IS players for 2016 could well be: “To protect and to surf”!

In 2016, we expect to see the following:

Partnerships will be key for timely wins: Faced with the need to quickly provide emerging technologies and expand available expertise resources, most providers will need to partner if they are to successfully keep up with the pace of change and the ‘race to digital’.

Demand will accelerate for intelligent workload management: The provisioning of infrastructure doesn’t just need to be rapid, it’s got to be clever too – so that buyers can minimise cost and maximise performance and competitiveness.

A wave of buyers will begin scrapping sub-standard ‘disruptive’ technologies: Following a period of enthusiastic trialing and exploration, some emerging technologies will be revealed for what they are: not fit for purpose.

Emergence of IoT strategies will accelerate the need for IS consultancy and back-end integration: Most current infrastructure is insufficiently equipped to handle the scale and diversity of the information IoT will produce. This will lead to the exploration of requirements and some initial investments. Beyond 2016, this opportunity will become much more substantial.

Workforce mobilisation will extend beyond smartphone apps: Suppliers must respond to the need for a vastly superior user experience by driving improvements to back-end system integration and building a cohesive mobile experience from the ground up.

If you do not currently have access to the InfrastructureViews research stream and would like to, please contact Deb Seth.

Posted by: Kate Hanaghan at 09:05

Tags: cloud   predictions   infrastructure  

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