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Thursday 22 November 2018

Great British Scaleup: Tisski

This is the second in a series of short profiles of the companies featured our the fifth Great British Scaleup event held earlier this month. Profiles of the other six companies will be published over the next few days.

GBS SUG logoTisski logoTisski is a little-known mountain in Moroccan Atlas Mountains. It is also the name chosen by a little-known Microsoft ERP & CRM solutions provider; one of our latest Great British Scaleups, which has ambitions to revolutionise the public sector with a different implementation approach.

Tisski’s CEO, Anna Assassa, founded the company in 2011, initially focusing on CRM, but expanding to cover ERP two years later. With 63 employees at the last count, Tisski is on track to reach £6m of turnover this year, with 70% of that attributable to the UK public sector market. Around two-thirds of its contracts have been won through public sector procurement frameworks, including G-Cloud and Digital Outcomes & Services (DOS).

Tisski’s approach is to combine technology-focused skills and expertise with business transformation. The message - that the company can help its customers realise the potential benefits of Microsoft technologies - is resonating, particularly in the central government and health sectors. Indeed, the proof is in the pudding. Tisski has won against much larger IT services firms (such as Civica and Capgemini), most recently at the Ministry of Defence. That’s impressive, considering that, in its first few years, 80% of Tisski’s work was via larger partners.

There is plenty of potential in the ERP and CRM implementation market, both in the public and private sectors. However, Tisski is not standing still; it has also developed a range of vertically-focused IP solutions. They include Health Forward (Health-focused project management); Freedom (FOI); Resolve (Case Management) and Compliance (GDPR). Tisski has focused on verticals where Microsoft is not itself investing.

Tisski is, steadily, building a strong reputation for delivery, and is now on the path to set itself apart in a handful of niche areas. It has the potential to scale far higher mountains than it has to date.

Posted by: Georgina O'Toole

Tags: erp   crm   microsoft   GreatBritishScaleup   scaleup  

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