*NEW RESEARCH*: Solutions Market Trends and Forecasts 2020

Available for download now: Solutions Market Trends and Forecasts 2020

This report contains TechMarketView’s latest market size and forecast data for 2019 to 2023 along with an analysis of the trends shaping the UK Solutions market.

Covid-19 is likely to prove a ‘double edged sword’ for Solutions – the short-term will see a slowdown in activity with spending priorities re-assessed and non-essential and Heritage projects placed under review or scaled back, resulting in falling demand for Solutions in 2020.

However, organisational necessity and a reimagined workplace will ultimately see an acceleration to digital with increasingly investment in a number of ‘hot’ areas (e.g. remote working, security, health & safety, automation and customer/employee experience) that will see Solutions recover the ground lost, and potentially more, as we move towards 2023.

Cloud remains the major driver for investment in Solutions with service providers desperate to grow digital services to counter accelerating declines in their Heritage operations. Here we expect demand for cloud platform services and SaaS sales to increase significantly over the next four years in the UK.

The short- and longer-term impact of Covid-19 will have a profound effect on the trajectory of Solutions. The initial focus for organisations around ‘keeping the lights on’, being resilient and shifting employees to working from home has resulted in many tactical digital projects. Longer term this is likely to result in more openness to digital at senior levels and a greater focus on a more strategic approach to innovation. 

The post-pandemic Solutions market will be very different and service providers must accelerate their own transformations if they are to serve their customers’ rapidly changing expectations.

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Posted by: Marc Hardwick at 10:55

Tags: newresearch   Solutions  

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