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In 2011 we reported that public sector-focused IT services and BPO player, Agilisys (part of the Blenheim Chalcot Group) was rapidly becoming a viable alternative as a BPO provider to the local government market (see: Agilisys: successfully taking on the big boys).
Since then, the company has continued to grow despite an increasingly tough local government outsourcing market. In this latest PublicSectorViews note, we highlight Agilisys’ increasing focus on platform-based service delivery, and discuss how the business is benefiting from being part of the Blenheim Chalcot Group.
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