Evolving Delivery Models in Financial Services

How SaaS and BPaaS are setting the scene for Multi-Client Utilities

Financial Services enterprises are seeking ways to increase agility and drive faster growth, at the same time exploring ways to reduce costs. As a result the sector is adopting new delivery models in the form of more standardised software and Software as a Service as well as beginning to experiment with Business Process as a Service. The use of Multi-Client Utilities is in its infancy, but this subset of BPaaS offers substantial long term savings due to scale advantage and the network effect created by the unique connectedness of the sector’s participants and their business. The potential opened up by the greater use of Multi-Client Utilities and the broader BPaaS promises significant revenue and profit growth to well-resourced SITS suppliers with clearly articulated strategies based on domain expertise, good track records and the ability to build long term partnerships with their customers.

This latest report from FinancialServicesViews looks at an important trend within the Financial Services industry which is expected to transform the relationship between FS enterprises and the SITS supplier community. It could also double the size of the SITS market within this important sector. The report examines the underlying trends in the market, identifies the key drivers in the move to BPaaS and its potential development into Multi-Client Utilities. It also highlights the current position in the sector and discusses the important enablers for faster adoption.

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