Rimini Street - commodity maintenance or digital enabler?

Third party software maintenance services have had a rough time and it is not over yet but the concept continues to gain credibility and the services are taking on a new edge. Having started out as commodity support services they are taking on a new role as IT spend management tools, used to release budget for reinvestment in innovation and digital transformation projects. This report examines third party software maintenance provider Rimini Street, looking at how it has evolved and the implications for established enterprise software and application services (ESAS) suppliers.

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