TechSectorViews: Marc Hardwick


Marc leads our analysis of the UK business process services (BPS) sector. Our in-depth coverage of the UK BPS market enables organisations to plan their approach to the market based on realistic forecasts and easy-to-read market trend analysis that offers a consistent view of the UK BPS market as a whole. TechMarketView’s analysis also supports your efforts to identify short-term and long-term areas of opportunity, and to respond to market threats ahead of time.

Our opinionated coverage of BPS suppliers, big and small, is invaluable for competitor analysis as well as for identifying and evaluating potential suppliers, partners or investment opportunities.


Market observations

"Organisational culture, business processes, operations management and corporate policy have yet to catch-up with new operating models, which are likely to become more flexible and sophisticated from next year onwards as organisations attempt to accommodate various winners and losers." Marc Hardwick, Senior Research Director, TechSectorViews (Experiences)

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