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In a major breach of public sector cybersecurity, the UK’s Legal Aid Agency (LAA) has confirmed a wide-reaching cyber attack that has exposed the sensitive data from hundreds of thousands of legal aid applicants dating back to 2010. The breach, first discovered on 23rd April, was initially believed to have affected only legal aid providers. However, by the 16th May, officials uncovered the far more serious scope of the intrusion, revealing that extensive personal data of applicants had been accessed and downloaded.
The compromised information includes names, contact details, national ID numbers, dates of birth, criminal history, employment status, and detailed financial records such as contribution amounts, debts and payments, raising significant concerns over potential identity theft and blackmail. While the identity of the hackers remains unknown, the attack is not believed to have been state-sponsored, with authorities suspecting a financially motivated criminal group. The group has reportedly claimed to have stolen 2.1m records, though this figure remains unverified.
In response, the LAA has taken its digital platform offline and is working with the National Cyber Security Centre, the National Crime Agency, and the Information Commissioner’s Office. Legal aid providers have been instructed to use alternative methods to claim payments while an upgraded system is developed.
The Ministry of Justice has attributed the breach to longstanding vulnerabilities in the LAA’s digital infrastructure, blaming “neglect and mismanagement” under previous governments. Legal professionals have also voiced frustration, citing years of complaints over the LAA’s outdated IT systems. This is unfortunately becoming a message we are hearing far too often, with organisations not heeding the constant warnings to improve cyber resilience. It also underscores the urgent need for building robust cybersecurity across critical government services, and a proactive rather than reactive approach to cybersecurity investment.
Jane Harbottle, LAA’s CEO, expressed deep regret over the incident and pledged to bolster security, but this all comes a little too late for those who may face years of potential fraud attacks or identity theft.
This latest breach follows the recent bout of cyber-attacks on UK retailers (See - Retailers in crosshairs of cyber hackers), with M&S still recovering from the massive ransomware attack that brought down its systems, whilst the Co-op only avoided a similar fate through quickly taking its own systems offline when it noticed the attack taking place, though it still faced significant disruption to supply chains and food delivery’s.
Posted by: Simon Baxter at 10:17
At its Build 2025 conference, Microsoft laid out its vision for the future of AI-powered development, introducing a host of tools and partnerships that aim to position the company as a central and increasingly supplier-agnostic platform for building enterprise AI. Announcements ranged from autonomous coding agents, to new support for third-party AI models, with Microsoft signalling a strategic shift away from its exclusive alignment with OpenAI.
One of the big announcements was Microsoft expanding its Azure AI Foundry to include new AI models including xAI’s Grok 3, Meta’s Llama, and models from European startups Mistral and Black Forest Labs, bringing the total number of models it offers to Azure customers to more than 1,900. Notably, these models will run directly within Microsoft’s own data centres, allowing it to provide high availability guarantees amid growing concerns over service reliability in AI infrastructure.
Another major development is the evolution of GitHub Copilot into a fully-fledged “coding agent”. Unlike its predecessor, which simply assisted with code snippets, the new agent can complete complex development tasks with minimal human input, from diagnosing bugs to executing full fixes. The move arrives just days after OpenAI previewed its own competing ‘Codex agent’.
Microsoft is also deepening its enterprise focus with services like ‘Copilot Tuning’, which allows businesses to create domain-specific agents using their own workflows and data. It also introduced ‘Windows AI Foundry’, which offers a unified platform supporting the AI developer lifecycle across training and inference, with simple model APIs for vision and language tasks. Another new platform, ‘Discovery’ has been built to empower researchers to transform the R&D discovery process with agentic AI, accelerating the time to market for new products and expanding the discovery process for scientists.
Lastly, Microsoft is betting on a future defined by what it terms the “open agentic web.” Through initiatives like Model Context Protocol (MCP) and the new NLWeb project (a standard likened to HTML for AI), the company envisions a decentralised, conversational internet where AI agents perform tasks on behalf of users across services and platforms.
The rapid adoption of AI tools and services has already been a massive boon for Microsoft, with its AI run rate now $13bn as of Q3, up 175% yoy. (See - Microsoft reports solid Q3 and strengthens European digital commitments). 15 million developers are already using GitHub Copilot, whilst enterprise adoption is surging. Over 230k organisations, including 90% of Fortune 500 companies are using Copilot Studio to build customised AI agents and automations, with both Fujitsu and NTT DATA highlighted as examples of organisations leveraging Azure AI Foundry to build apps that prioritise leads and surface client insights.
Posted by: Simon Baxter at 10:05
Last night, with over 200 past employees, I attended Hoskyns’ 60th Birthday Party. John Hoskyns & Co was formed by Sir John Hoskyns and John Pearce in 1964.
I joined Hoskyns aged 21 in 1968 and (with a break when I setup SystemSolve) stayed to 1984 by which time I was Group Marketing Director.
Amazing to look back on the Hoskyns’ ‘firsts’ in those 20 years. See 1984 FT advert below.
- 1st multi user, real time commercial system in Europe with CentreFile in 1965
- 1st standard application packages for ICL in 1968
- In 1978 invents Segmented Level Programming
- 1st FM (now outsourcing) contract at Leyland Paints in Chorley in 1970
- Builds Europe’s largest real-time system at the Police National Computer Unit in 1970
- 1st provider of turnkey systems for DEC and HP ‘minis’ in 1974 and 1976 respectively. Becomes largest UK reseller for both
- Develops 1st micro based system for hotels in 1979 and became market leader
- Launches Hoskyns Business Centres in 1983 and becomes largest reseller of PCs to the corporate market.
In the first Holway Report in 1988, Hoskyns was the second largest provider of Software & IT Services (SITS) to the UK market – Logica was #1.
Hoskyns was also a ‘trailblazer’ for what was to befall the UK SITS sector. US Martin Marietta (MMDS) had acquired Hoskyns in 1975 when John left to join Margaret Thatcher’s think tank.
In December 1986, Hoskyns was listed on the London Stock Exchange. Geoff Unwin, who had been appointed CEO in 1984, had insisted that every single Hoskyns employee was listed in the prospectus.
In 1988, Plessey acquired the MMDS stake. So I was able to claim in the 1988 Holway Report that nine out of the top ten suppliers of SITS to the UK market were ‘UK owned and HQed’. Now it is the opposite way around. Only one is UK owned.
In 1989, GEC-Siemens acquired Plessey’s stake which, in 1990 was acquired by Cap Gemini and Hoskyns delisted in 1993.
Geoff Unwin was appointed as the first ever non-French person in charge of all their regional operations. The Hoskyns name was dropped in 1996. Geoff became CEO of Capgemini on the acquisition of E&Y’s consulting operations in 2000.
In the six years that Hoskyns was listed, its share price increased from 64p to 469p. Indeed, if they had retained their listing they would have got a Holway Boring Award for 10 years of uninterrupted EPS growth – a CAGR of 34%.
TechMarketView’s analysis shows that Capgemini is still the fifth largest supplier of SITS to the UK market, and other sources show it remains one of the largest suppliers in Europe.
Why has France managed to produce several top SITS companies but all the UK HQed leaders of the 1970/80s have ‘sold out’? Whether it matters is the subject of fierce debate. Personally, I think it does!
60 years on and Hoskyns can indeed look back on some fantastic ‘firsts’ but also perhaps a moment of reflection on what might have been.
Posted by: Richard Holway at 08:12
Tags:
techhistory
Posted by: HotViews Editor at 07:00
A tough FY25 ended on a more positive note for Kainos with the company recording low single-digit sequential revenue growth in the final quarter. This improved momentum is reported to have continued into the early weeks of the new fiscal to make Kainos positive, if cautiously so, on its prospects for the year ahead.
In line with the trading update issued a month ago (see here), the Belfast-HQ’d provider of software and services saw its turnover for the twelve months ended 31st March decrease by 3% yoy at constant currency to £367.2m. Adjusted pre-tax profit for the period fell sharply by 14% yoy to £65.6m, albeit this number was weighed down by both £8.4m of one-off restructuring costs incurred in Q4 and the impact of a £5.2 million investment made by the company last year to support its extended Workday partnership (see here). The former expense related to the now completed 7% reduction in Kainos’s global workforce.
The FY25 fortunes of the company’s three divisions - Digital Services, Workday Services and Workday Products – were mixed. Boosted by the aforementioned new strategic partnership, the latter saw its revenue jump by 26% yoy to £71.3m. Kainos remains squarely on track to achieve its annualised recurring revenue targets for Workday Products of £100m by 2026 and £200m by 2030.
The firm’s Workday Services unit, conversely, found the going considerably tougher last year with FY25 sales decline by 8% yoy on a like for like basis to £98.7m. This downturn was in a part as the result of intensifying competition with the number of accredited Workday partners increasing from approximately 60 to over 100 during the period.
Digital Services also struggled last year in the face of stiff market headwinds experiencing a 7% yoy top line reduction to £197.2m. This division, which accounted for 85% of Kainos’s UK revenue of £217.4m (FY24: £232.6m), was hit hard by the Public Sector spending hiatus caused by the General Election here last May. There was, however, positive progress made by the unit in Canada where the company was able to leverage expertise developed in the UK to drive a 71% increase in turnover to c.£9m.
Talking with Kainos CEO, Bendan Mooney this morning, he pointed to a number of factors beyond the strength of the Workday Products business that underpin his measured optimism regarding the outlook for the firm. Despite what promises to be a tough, soon to complete Government Spending Review round, he believes that UK Public Sector investment in digital transformation will hold up reasonably well. Furthermore, the company is making rapid progress in the AI-led projects arena with revenue from these activities up 61% yoy to £41.1m in FY25. This success also helped fuel the 80% increase in net new customer numbers last year which has created an expanded platform for growth in the months ahead.
The confidence in the firm’s prospects and management’s view that Kainos’s stock remains significantly undervalued has led the company to announce its intention the launch a buyback of an additional £30m of its ordinary shares. Market reaction to both this initiative and the FY25 results has, however, so far been muted. At the time of writing, the firm’s share price was down almost 5% on last night’s close.
Posted by: Duncan Aitchison at 09:55
Tags:
results
software
digital
public sector
ProFinda, a UK-based AI-driven expertise finding platform, has secured a £3m facility from Palatine's Growth Credit Fund, underscoring the growing interest in AI-powered talent allocation. The London based company, which specialises in matching professional services staff to client projects based on skills and availability, will use the funding to accelerate international expansion and product development.
The firm was launched way back in 2011 and we first covered the business a few years later when it raised £4.8m in funding. This investment reflects the growing importance of workforce optimisation in the professional services sector, where efficient resource allocation directly impacts profitability. With the Big 4 accounting firms already among its clients, ProFinda is well-positioned in a market increasingly focused on maximising billable talent utilisation.
The deal marks Palatine Growth Credit's fifth transaction since its 2024 launch and positions ProFinda to capitalise on growing enterprise demand for AI-driven workforce solutions amid heightened competition for specialised skills. The funding structure, part of a larger equity round, provides ProFinda with flexible capital for scaling its go-to-market capabilities.
Posted by: Marc Hardwick at 08:46
Tags:
funding
hr
talent
In a move to shore up the UK’s health system against escalating cyber threats, senior NHS officials have issued an open letter to all current and prospective suppliers. The letter calls for alignment with a new voluntary Cyber Security Charter designed to harden the NHS’s digital defences.
Signed by Phil Huggins, National CISO for Health and Care, alongside NHS England’s Mike Fell (Director of Cyber Operations) and Vin Diwakar (National Director of Transformation), the letter warns of a “step change” in cyber threats. It follows a number of disruptive cyber-attacks on the NHS and its suppliers over the past year including the ransomware attack on pathology supplier Synnovis that led to the cancellation of thousands of appointments (See - London hospitals hit by ransomware attack) and data theft and ransom at NHS Dumfries and Galloway (See - NHS Scotland receives ransom demand to prevent data leak).
The Cyber Security Charter outlines robust best practices suppliers are urged to adopt, including multi-factor authentication, 24/7 monitoring, immutable backups, board-level cyber risk exercises, and compliance with the Data Security and Protection Toolkit (DSPT). Software vendors are expected to conform to the National Cyber Security Centre’s secure development code.
The charter remains non-binding, offering no procurement advantage, but is an important element of the effort to ‘defend as one’ in the NHS. The letter also points to the Cyber Security and Resilience Bill, to be submitted to Parliament this year, which aims to expand the remit of cyber regulation (See - Government outlines new Cyber Security and Resilience Bill). The Charter is due to launch officially later this year with a self-assessment mechanism. In the meantime, NHS England is laying groundwork for a national supplier management platform and a cyber supplier forum, aiming to unify security expectations across its ecosystem.
While signing the charter itself will be a matter of course for technology suppliers, what the letter really highlights is the focus the NHS is placing on cyber security. The opportunity to showcase how NHS technology suppliers not only meet, but exceed, the security requirements set out, will be an opportunity and highlights that alongside AI, cyber security remains a crucial area for differentiation and growth.
Posted by: Simon Baxter at 08:21
It’s onwards for Shoreham-headquartered, and Hg-backed, Focus Group, which has made yet another acquisition.
This time it is Leicestershire-based Voice Connect, a specialist in telecommunications, NHS systems integration, and self-serve automation. The pair have been partnering for 18 months taking their complementary technologies to the health and care markets. Together, the firms believe they have the capability to excel, not least in the rapidly evolving arena of AI-driven healthcare solutions.
Focus Group has recently expanded further into the sectors with its Think Healthcare division, designed to support the NHS as it digitally transforms. Voice Connect's flagship Patient Partner solution will slot into this division and work nicely alongside the existing cloud telephony and contact centre solutions.
It’s not uncommon for acquisitions to start out as partnerships, and we see the benefits to be had for both firms by bringing Voice Connect into the fold – not least in creating closer strategic development ties and sustaining investments.
Last month, Focus acquired Lancashire-based Matrix247, which has a portfolio of services covering Managed IT, Managed Print, and Communications (e.g., cloud telephony and managed Wi-Fi).
Posted by: Kate Hanaghan at 10:00
Tags:
acquisition
London-HQ’d medical healthcare technology specialist, TORTUS AI has joined forces with X-on Health, the largest primary care telephony
provider in the UK, with the aim of significantly easing workload pressures on GPs. The new strategic partnership, which comes after several years of collaboration between the two companies, will see the AI provider’s Ambient Voice Technology (AVT) harnessed to make a sophisticated clinical assistant, Surgery Intellect available to all GP practices across the UK, regardless of their existing telephony provider.
Surgery Intellect listens to face to face and telephone consultations and automatically generates accurate clinical notes, referral letters, clinical coding, and administrative tasks in real-time. The completion of paperwork takes up around 30% of a UK GP’s day and a material reduction in this overhead will be important as the Government strives to deliver against its commitment to provide an additional 100,000 GP appointments. TORTUS estimates that use of its technology cuts average consultation times by 25%, saving about three minutes per standard 12-minute session.
For users of X-on Health’s Surgery Connect cloud-based phone system, which currently serves over 3,500 GP surgeries in the UK, there will also be the ability to deploy Surgery Intellect anywhere in the call flow. This, for example, will enable automated transcription of incoming telephone calls at reception or voicemails.
AVT has a lot of potential in terms of increasing efficiency within healthcare settings. Indeed, Health Secretary Wes Streeting has gone as far as to call this technology a “game changer” for the NHS. TORTUS’s partnership X-on Health is certainly timely.
There remains, unsurprisingly, a number of data protection, regulatory and security related concerns regarding the deployment of AVT which require addressing. Last month, the NHS issued new guidance on the use of AI-enabled ambient scribing products in health and care settings (see here). This includes the view that a Gen AI driven ambient scribing product which goes beyond solely producing text transcriptions to conduct further processing, such as summarisation, would qualify as a medical device. TORTUS currently holds UK MHRA Class I Medical Device registration and is in the advanced stages of filing a Class IIa application.
Posted by: Duncan Aitchison at 09:58
Tags:
nhs
partnership
healtcare
genAI
UK-based energy services company eEnergy has partnered with US-based Energy-as-a-Service and data solutions provider Redaptive, with the latter providing funding up to £100m to support Redaptive-approved eEnergy customer projects across the UK. The move establishes eEnergy as one of Redaptive’s dedicated delivery partners for Redaptive-initiated projects in the UK.
Founded in 2015, Redaptive funds and installs energy-saving and energy-generating equipment across its clients’ real estate portfolios. To date, projects have mainly been US-based (though it does count a number of UK clients on its roster). However, the company looking to expand coverage – hence the deal with eEnergy (which has a significant market presence in large-scale LED and solar installations, and provides customers with energy analytics services via its MY ZeERO portal).
eEnergy already has a funding facility with NatWest, but that’s restricted to solely public sector projects; the Redaptive partnership opens up opportunities across both private and public sector clients.
Energy is the third-placed sector globally, in terms of activity logged in the latest Sustainability Technology Activity Index (one of which being the launch of Redaptive’s partner programme in January 2024) – with 21.6% of the 914 activities worldwide impacting the sector. It represents something of a ramp-up in activity (the pilot Index for Q4 2022 ranked Energy supply, Energy generation, and Energy storage as three of the bottom four ranked use case areas); with investment and interest in the area increasing somewhat since 2023’s COP28 commitment to triple renewables capacity and double energy efficiency by 2030 (see COP28’s Call to Arms for the Tech Industry).
Look out for the latest Sustainability Technology Activity Index reports, coming soon – with in-depth analysis of the global picture (segmented by sector, use case area, and technology) and what the activity trends are telling us in uncertain times, plus deep dives into the UK market specifically. This research is available only to subscribers of SustainabilityViews. If you are not yet a subscriber, or are unsure if your company has a subscription, please contact Belinda Tewson to find out how you can gain access.
Posted by: Craig Wentworth at 09:57
Tags:
investment
Roc has launched Coria – a Roc company, focused on developing intelligent automation solutions that address pervasive industry problems at scale. The name itself—a re-arrangement of Roc AI —reflects the company's commitment to embedding artificial intelligence within its solutions while maintaining a distinct yet complementary brand identity to its parent.
The inaugural product from Coria is a Digital Cost Assurance platform, developed over three years in close collaboration with National Highways and other key players within the UKs major infrastructure and construction industries. This solution targets the endemic cost control and transparency issues plaguing major government-commissioned infrastructure projects in the UK, spanning road, rail, energy, defence and health, but the list goes on.
What distinguishes this platform is its ability to establish standardised rule sets and processes for continuous cost submission and supply chain payment acceleration. This approach delivers benefits across the construction ecosystem, including complete audit trails, with the ability to audit 100% of project data rather than the current estimate of 20%.
Coria has implemented a pragmatic two-phase commercial strategy. Initial engagement begins with a low-code platform that can be rapidly deployed for proof-of-value projects, allowing clients to trial the solution using their own data within specific workstreams. Once value is established, clients can transition to the high-code SaaS platform for full programme deployment, ensuring minimal disruption to existing processes.
The company has identified three primary market segments: government infrastructure buyers or ‘client advocates’ seeking better fiscal control, global consultancy firms (such as Mott MacDonald and Mace, and tier-one construction suppliers such as Balfour Beatty and Skanska who stand to benefit from better use of limited resources reduced overheads and improved cash management capabilities.
TechMarketView subscribers can read the full analysis here.
If you don’t have a TechMarketView subscription – or are unsure if your organisation has corporate access – and would like to gain access to this and other in-depth analyses, please contact Jean-Luc De Jonge to find out more.
Posted by: Marc Hardwick at 09:47
Tags:
construction
costmanagement
Salesforce has acquired London-based startup Convergence.ai, a company specialising in general purpose AI agents capable of performing complex, adaptive tasks in digital environments. The acquisition is expected to close in Q2 of Salesforce’s FY26.
Convergence was founded just a year ago by Marvin Purtorab and Andy Toulis, both veterans of Shopify and AI firm Cohere. The startup has quickly garnered attention for its technical sophistication and talent pool, which includes former employees from DeepMind, Meta, and PolyAI. While financial terms have not been disclosed, the startup has previously raised $12m in a pre-seed round led by Balderton Capital, with participation from Salesforce Ventures and Shopify Ventures. (See - Convergence raises $12m for personal AI agents)
Convergence AI’s solution is called Proxy, a generalist AI agent that doesn’t just process information, but will acquire new skills and improve over time. This is possible through a new type of AI model it is pioneering called Large Meta Learning Models (LMLMs). The big difference to other AI agent platforms is it integrates memory as a core component of the model architecture. Multiple instances of Proxy can all run at the same time, working across different departments and tasks, trained and directed by users.
Salesforce intends for Convergence to serve as the foundation of a new R&D centre in London, with the Convergence team playing a pivotal role in advancing Agentforce, Salesforce’s flagship AI agent platform, by contributing expertise in autonomous task execution and adaptive systems.
In parallel with the acquisition, Salesforce has introduced new pricing models for Agentforce. These include a consumption-based system using “Flex Credits”, where each AI agent action, such as updating a record or resolving a support case, costs 20 credits (equivalent to $0.10). A new “Flex Agreement” also allows organisations to shift spending dynamically between user licences and usage-based credits, with new simplified per-user pricing tiers also being released.
On the enterprise front, Salesforce unveiled a set of trust, security, and governance features designed to support secure deployment of AI agents at scale. These enhancements include integrated tools for data security, data governance in Data Cloud (featuring AI-based tagging and dynamic masking), and secure API management through MuleSoft. Agentforce also gains new safeguards, such as instruction adherence checks, sandbox testing with synthetic data, and a “Trust Layer” that moderates LLM interactions using data masking and toxicity filters.
Posted by: Simon Baxter at 09:38
NTT DATA, one of the largest global data centre providers, is growing its infrastructure footprint with land acquisitions across seven key markets including the UK, setting the stage for nearly a gigawatt of new capacity. This expansion, part of a previously announced $10bn investment through to 2027, is all part of the company's approach to capitalising on the healthy demand for AI-ready infrastructure.
The company is looking to both enter new markets while deepening its presence in existing ones. New market entries include Milan (128MW planned) and Tochigi, Japan (100MW), while existing market expansions in Hillsboro, Phoenix, London, Frankfurt, and Osaka will substantially increase capacity in these critical digital hubs.
In the UK, NTT DATA has secured some 26 acres of land for a new planned site and acquired the underlying freehold at its existing London facilities, strengthening its position in one of the world’s key colocation markets and a massive hub for multinationals. The new London facility will be NTT DATA’s eighth facility in the London area.
This aggressive land banking strategy comes at a crucial inflection point for the data centre market. With AI workloads demanding unprecedented power and hyperscalers competing for limited space in tier-one markets, NTT DATA's parent company backing provides a distinct advantage, enabling it to secure prime locations ahead of demand.
The timing is also important – as organisations struggle to find sufficient capacity for AI initiatives, NTT DATA is positioning itself as a solution ready provider. However, the company will still face operational challenges, including power acquisition, sustainability requirements, and construction resource constraints that have plagued the sector globally.
Posted by: Marc Hardwick at 08:48
Tags:
data centre
Sage has reported a strong H1 performance for the six months to 31st March 2025. Revenue increased 9% (matching the FY25 growth rate) to £1.24bn. Operating profit grew stronger at +16% to £288m, expanding the margin by 140 basis points to 23.2%.
The company increased its interim dividend by 7% to 7.45p and has extended its share buyback programme by up to £200m.
Despite this, shares were down around 5% at time of writing.
In the UK&I, revenue grew 9% to £271m, outpacing the Europe region, which was up 7%. There were good performances across products with Sage Intacct (the company’s flagship solution for mid-sized businesses) the largest driver of growth. Sage 50 (accounting software for SMEs) also contributed strongly alongside Sage 200 (business management for SMEs), with growth mainly coming from existing customers through strong renewal rates and higher pricing.
The company continues to execute on its strategic framework focused on three key areas. Under Connect, the Sage Network platform is expanding rapidly, with monthly transaction value for accounts payable automation tripling in the past year to c.$1.3bn. For Grow, Sage aims to expand revenue on all products and services. In Deliver, the firm is using Sage Copilot to improve productivity and growth for customers. The company is also using AI internally to drive productivity in areas such as customer success and engineering.
Despite the volatile macroeconomic environment, Sage says it expects organic revenue growth in FY25 to be 9% or above, with operating margins trending upwards as the company focuses on efficiently scaling the Group.
Posted by: Kate Hanaghan at 10:00
Tags:
results
accounting
Version 1 has secured another significant contract, this time with the Department of Education in Ireland. The €102.7m (c. £87m) contract, which runs for up to 15 years, follows the company's recent success with the Scottish Government (see Version 1 lands major Scottish Government digital deal).
The contract will see Version 1 lead on the provision of an integrated human capital management (HCM) and payroll software as a service (SaaS) solution to support over 4,000 schools’ Boards of Management, paying 155,000 school employees, as well as retired employees from primary and post-primary schools across Ireland. The programme is intended to streamline back-end processes and systems and provide users with a more effective service. As part of this, employees will be provided with new self-service solutions, including online access to their payroll information.
Version 1 will be responsible for the design, development, integration and management of the solution. It will work in partnership with The Access Group on the major change programme, who will provide the HCM and payroll software.
The shift to SaaS aligns with the government's ‘Connecting Government 2030: A Digital and ICT Strategy for Ireland's Public Service’, which included a core design principle of digital by default and cloud-first. This approach builds on the target for 90% of applicable services being consumed online—a goal established in ‘Harnessing Digital - The Digital Ireland Framework’. The strategy also tasked departments with being more proactive and progressive in embracing cloud.
Although much of Version 1’s recent growth has been driven by its impressive performance in the UK public sector, including major deals with Companies House, National Highways and Scottish Government, the Dublin-headquartered business is an established strategic supplier to the Irish government. The new contract will reinforce this position and place it at the heart of digital transformation in the Department of Education, which has been a customer of Version 1 since 2016.
Posted by: Dale Peters at 10:00
Tags:
contract
education
saas
cloud
software
hr
payroll
government
ireland
schools
hcm
digital+transformation
DXC Technology has reported its fourth quarter and FY 2025 results, showing continued revenue decline but with encouraging signs in bookings and free cash flow.
Total revenue for Q4 FY25 was $3.17bn, down 6.4% year-over-year (or 4.2% on an organic basis). For the full fiscal year, revenue reached $12.87bn, representing a 5.8% decline (4.6% on an organic basis) compared to FY24.
Despite revenue challenges, DXC posted Q4 EBIT of $350m with a margin of 11.0%, compared to a loss in the prior year quarter. Adjusted EBIT was $230m with a margin of 7.3%, down 19.0% year-over-year.
One bright spot in DXC's performance continues to be its Insurance Software and BPS business (within Global Business Services – see UK Insurance SITS Suppliers, Trends and Forecasts 2024 | TechMarketView and Pieroni joins DXC to lead Insurance strategy | TechMarketView), which grew 2.7% organically in Q4 to $393m. This segment remains one of the company's few growth areas, while GBS’ larger Consulting & Engineering Services unit saw organic revenue decline of 3.9% to $1.24bn. Meanwhile, Global Infrastructure Services’ revenues declined 6.0% organically in Q4 to $1,54bn, but had the strongest book-to-bill ratio at 1.28x.
Indeed, President and CEO Raul Fernandez highlighted improving momentum in bookings, with the company reporting a Q4 book-to-bill ratio of 1.22x, compared to 0.94x in the same period last year. "For the second consecutive quarter, we reported bookings growth of more than 20% and book-to-bill ratios of greater than 1," said Fernandez.
The company's balance sheet showed improvement with total debt of $3.9bn (down $213m year-over-year) and net debt of $2.1bn (down $785m).
Looking ahead, DXC guided FY26, projecting organic revenue decline between 3.0% and 5.0%, with an adjusted EBIT margin of 7.0% to 8.0%. For Q1 FY26, the company expects organic revenue decline between 4.0% and 5.5%.
Since taking over as CEO in December 2023, Fernandez has been focusing on transforming DXC's operations and building "a culture of accountability, collaboration, and urgency" as the company continues to navigate a challenging market environment while pursuing its goal of achieving sustainable, profitable growth.
Posted by: Georgina O'Toole at 09:56
Tags:
results
insurance
IT+services
Cisco reported strong growth in Q3 FY25, with revenues of $14.1bn, an 11% increase yoy. Product revenue rose 15% to $10.4bn, while services revenue was up just 3% to $3.8bn. It has now been over a year since the acquisition of security and observability platform Splunk, with integration now largely complete and synergies between the two business already bearing fruit.
Breaking down the product categories, Cisco’s networking division posted 8% growth, fuelled by strong demand in switching and enterprise routing, though offset by a decline in servers. The security segment was a standout performer, up 54% yoy, largely due to contributions from Splunk and secure access service edge (SASE) solutions. Cisco is no longer splitting out the impact of last year’s Splunk acquisition on growth as the two businesses are increasingly integrated, but as per previous quarters it likely formed the bulk of the increase. Cisco also highlighted Splunk’s largest ever deal, a multiyear security deal with a major financial services firm. Collaboration grew 4%, while observability, supported by Splunk, rose 24%.
Customer demand remained strong across segments and geographies. Enterprise orders rose 22%, public sector by 8%, and service provider/cloud by 32%, driven by triple-digit growth from top web-scale customers. Orders in the Americas led with 27% growth, followed by APJC at 21% and EMEA at 4%.
AI remains a central theme, with Cisco securing over $600m in AI infrastructure orders during Q3 from web-scale customers, taking year-to-date orders to over $1bn, exceeding its full-year target a quarter early. Cisco also announced a Secure AI Factory in partnership with NVIDIA. The company is seeking to position itself as a core provider for emerging sovereign AI cloud environments.
In a nod to future technologies, Cisco revealed its Quantum Network Entanglement Chip last week, a prototype that could accelerate real-world quantum networking. This breakthrough is expected to drive innovation in fields like supply chain optimisation and drug discovery. The company also closed its acquisition of SnapAttack during Q3, enhancing its security capabilities alongside Splunk and helping to power the security operations centre of the future.
Lastly, Cisco announced changes to its leadership team, long-serving CFO Scott Herren will retire at the end of FY25. He will be succeeded by Mark Patterson, currently Chief Strategy Officer, who brings nearly 25 years of experience at Cisco spanning finance, operations and sales roles.
Posted by: Simon Baxter at 09:37
Tags:
networking
Business Process Outsourcer Serco has secured three significant maritime service contracts with the UK Ministry of Defence, collectively valued at over £1bn, helping cement its position as a key partner to the Royal Navy after nearly three decades of collaboration.
The largest award, worth approx. £850m over ten years, covers in-port services across the UK's three main naval bases and includes the procurement of 24 new vessels to help modernise the Royal Navy's support fleet. Two additional contracts—a £70m five-year agreement for inshore training support and a £110m ten-year offshore support contract—round off the package.
This triple win represents an expansion of Serco's defence portfolio, coming on the heels of other significant global defence contracts including the £1bn UK Armed Forces Recruitment Service, a $320m US Space Force contract, and a $247m US Army health and fitness support agreement.
The contracts demonstrate both the resilience of defence spending despite economic pressures and the continued trend toward outsourcing operational naval support functions to specialised service providers. For Serco, these awards provide long-term revenue visibility while strengthening its naval services credentials internationally.
Posted by: Marc Hardwick at 09:21
Tags:
contract
defence
The term 'Genesis' carries significant weight across multiple disciplines. At its core, it represents "the miraculous processes of creation, reminding us that every moment holds the potential for new beginnings and extraordinary transformations" (Source: Pages of History). It's a fitting name, then, for Atos' new four-year strategic and transformation plan, unveiled by CEO Philippe Salle at the company's Capital Markets Day on 14 May 2025.
With the company's financial restructuring behind it, Salle is positioning this plan as nothing less than a rebirth – a chance to reimagine what Atos can be in the market and how it delivers value to clients. The ultimate goal: to establish Atos as a "global AI-powered technology partner delivering secure end-to-end digital journeys."
But can this Genesis truly represent a new beginning for a company that has weathered significant challenges? And more importantly, can it deliver the clarity of purpose and market positioning that has sometimes eluded Atos in the past?
In this latest UKHotViewsExtra, Atos 'Genesis': Birthing a new beginning, our Chief Analyst, Georgina O'Toole, answers these questions, looking at the company's simplified organisational structure, its ambitious financial targets, and the strategic bets it's making on AI and innovation. She also explores how Atos could transform its portfolio of capabilities into a compelling value proposition that resonates in an increasingly competitive market – one that enables clients to be "future ready" in an uncertain world.
TechMarketView subscribers can read the full analysis here.
If you don’t have a TechMarketView subscription – or are unsure if your organisation has corporate access – and would like to gain access to this and other in-depth analyses, please contact Jean-Luc de Jonge to find out more.
Posted by: Georgina O'Toole at 09:16
Tags:
strategy
corporateactivity
IT+services
Business Process specialist Liberata has been on a roll in Local Government of late, extending or winning a number of significant contracts over the last year or so (see Liberata extends Burnley partnership and Liberata extends North Somerset Revs & Bens as examples.)
The firm’s ServiceTech proposition is clearly resonating with clients as the firm now adds a new contract to deliver managed payroll services for the London Borough of Barnet and Barnet Education and Learning Services (BELS), a contract that formerly sat with Capita. The G-Cloud Framework agreement, which commenced in November 2023, went live on April 1, 2025, following Liberata's support of Barnet's migration to Oracle Fusion Cloud.
This win reinforces Liberata's growing strength in the public sector payroll market, where it already processes over one million payslips annually. The implementation highlights the industry's continued shift toward cloud-based payroll modernisation and process automation.
For Barnet, the partnership promises to reduce admin overhead while improving compliance and service quality. The deal represents another example of local authorities continuing to seek specialised managed service providers to handle complex transactional functions, allowing internal teams to prioritise other often more strategic initiatives in an increasingly resource-constrained environment.
Posted by: Marc Hardwick at 08:52
Tags:
payroll
Local Government
contract award
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