Capita: a new force in UK IT services?

Capita has ambitions to create an IT services business that can compete head-to-head against industry heavyweights like HP, IBM, Atos, Accenture, Capgemini, Fujitsu, and Logica—and win! It’s a tough challenge, but one which both executive director Mark Wyllie and MD Mark Quartermaine are more than ready to take on.

Capita’s IT services-related offering is very much a ‘work in progress’. In this note we highlight some of the key areas that management needs to address to turn a work in progress into a finished product.

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