Outsourced analytics - an emerging opportunity for BPS providers

Outsourced analytics is a rapidly emerging area of the BPS market set for considerable growth over the coming years. The burgeoning use of SMAC (social, mobile, analytics and cloud) technologies by consumers and businesses is generating huge amounts of valuable, yet largely untapped data on the customer. It is also creating massive complexity in terms of underlying business processes, and how to make sense of and exploit it for business advantage.

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