Measuring Digital Services
Publish date: 25/07/2016
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How much of your IT services business is ‘digital’? Twenty percent? More? Less? None? All? Don’t really know?
We’ve seen almost all these responses (except ’None’) in public statements made by some of the leading suppliers of IT services as they jockey for position in the digital services market.
The question is, what are they measuring and how?
TechMarketView Managing Partner, Anthony Miller, takes a passing look at vendor claims for their digital businesses to see if there are any meaningful measures of digital services.
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