Communisis - From Printer to Customer Experience Management

The success of communications services provider Communisis in generating faster growth and developing its digital platforms made it a target in October of New Jersey-based outsourced billing, communications and payments provider OSG.

As seen in our most recent BPS supplier rankings report Communisis is now the UK’s ninth largest BPS player by revenue yet it often goes ‘under-the-radar’ when the market is discussed. Its heritage as a printer means that its transformation into a multi-channel communications provider is often not fully understood. It is also a UK business with lofty ambitions of opening up the ultra-competitive US market.

As Communisis executes its new strategy or as it calls it ‘Value Enhancement Programme’, we thought a look under the covers at Communisis was long overdue.

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