Reset & Reimagine: Public Sector Predictions for 2021

To Reset & Reimagine public service delivery will be no easy task. There will be significant opportunities for suppliers, but success will increasingly rely on an ability to demonstrate a citizen centric approach that is delivered in an economically, environmentally and socially responsible manner. In Public Sector Predictions 2021 we review the following themes:

  • Budgetary pressures increase the need to automate
  • Sustainability becomes a differentiating factor
  • Remote working brings both opportunities and threats
  • The demand for digital ethics grows as AI faces increasing scrutiny
  • Collaboration momentum will accelerate innovation

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