ServiceNow surpasses expectations in Q1

ServiceNow has delivered robust Q1 2025 results (for the period ended 31st March 2025), exceeding guidance across all topline growth and profitability metrics as its AI-driven transformation strategy continues to gain traction.

The company reported total revenues of $3,088m for the quarter, up 19.5% year-over-year in constant currency, with subscription revenues representing 97.3% of that total ($3,005m, up 20% yoy ccy).

ServiceNow surpassed the milestone of 500 customers with more than $5m in annual contract value, and executed 72 transactions over $1m in net new annual contract value, during the quarter. The company also expanded its agentic AI capabilities with the Yokohama release of its platform in February, and acquired agentic AI solutions firm Moveworks (see ServiceNow acquires Moveworks for $2.9bn) and AI-driven Configure Price Quote specialists Logik.ai (see ServiceNow strengthens CRM creds with Logik.ai buy) to strengthen its AI assistant and CRM capabilities, respectively.

Looking ahead, ServiceNow provided guidance for Q2 subscription revenues of $3,030-$3,035m (representing 19%-19.5% growth yoy) and full-year subscription revenues of $12,640-$12,680m (representing 18.5%-19% growth).

Posted by: Craig Wentworth at 08:59

Tags: results