HotViews Archive

Skip Navigation Links.
Collapse 2019 (46)2019 (46)
Collapse May (46)May (46)
HOW YOUR TECH BUSINESS CAN IMPROVE CUSTOMER SATISFACTION
21 May 2019
Cerillion blames interim loss on timing issues
20 May 2019
Digital learning emerging from HCL/Manchester United partnership
20 May 2019
CentralNic acquires down under
20 May 2019
*UKHotViewsExtra* BearingPoint challenges to succeed
20 May 2019
Partnering pays-off for Actual Experience
20 May 2019
HPE goes Cray-fishing
20 May 2019
Encouraging signs from Sage in H119
17 May 2019
Moneysupermarket backs £11m Flagstone cash injection
17 May 2019
Investors show foresight backing Glasgow's Synaptec
17 May 2019
BrandHouse raises €4m to ply Asian trade
17 May 2019
Celebrating UK LawTech
17 May 2019
Maistro to blur out AIM listing
17 May 2019
Fujitsu takes action to return UK to growth
17 May 2019
Amazon Primes Deliveroo
17 May 2019
*UKHotViewsExtra* Expleo builds on its heritage
17 May 2019
*New Research*: Digital Enablement via Low Code Platforms
16 May 2019
LTI’s Syncordis strikes strategic partnership with Temenos
16 May 2019
LawTech networking event
16 May 2019
Important 'firsts' for Xero in FY19
16 May 2019
Sophos posts double digit FY19 revenue growth
16 May 2019
Probation services to be renationalised
16 May 2019
Police ICT Company halts £500m ICT partner contract
16 May 2019
New MD for Dynama
16 May 2019
Totvs finds hardware and software don’t mix – finally
16 May 2019
NEST seeks pensions admin partner for next phase
15 May 2019
Experian boosted by growth in North America
15 May 2019
Sanderson confirms strong H1
15 May 2019
Backers authenticate Authenticate’s supply chain platform
15 May 2019
NHS 111 Online hits one million
15 May 2019
Investors improve Urban’s wellness with extra dosh
15 May 2019
Capita puts workers on the board
15 May 2019
UK a hotbed for tech innovation and scaleups
15 May 2019
Advance of the robots
15 May 2019
Considered a career in teaching?
15 May 2019
Vodafone cuts investor dividends on €7.6bn loss
14 May 2019
Closed Loop Medicine gains £2.1m in pre-Series A funds
14 May 2019
Finastra's blockchain initiative looks to transform syndicated loans
14 May 2019
Ocado delivers funding for Karakuri’s fast-food robot
14 May 2019
Mimecast FY19 revenue up 32% yoy
14 May 2019
1Spatial maps out path to growth
14 May 2019
Ideagen to make it ten in a row
14 May 2019
*UKHotViewsExtra* AWS Summit London: public sector to the fore
14 May 2019
Eckoh enjoys strong momentum
14 May 2019
Backers chip in $5m for Agile Analog
14 May 2019
The ID Co looks to verify its credentials with £2m boost
14 May 2019

UKHotViews©

 

Tuesday 23 April 2019

*UKHotViewsExtra* CX improvement driving ‘non-tech’ businesses to software company acquisitions

logoEvery company is a software company. Every company is a technology company. Every company is a data company. These well used phrases are employed by companies, and about companies, who would not conventionally be described as technology providers.

There is an element of ‘tech-washing (merely using tech within a company does not make a tech company). Others are enabled or even reliant on technology (e.g. Facebook, Uber, Spotify, Netflix) but tech is not their raison d'être. However, more and more businesses whose foundations are in non-technical areas are not just buying and relying on software, they are acquiring software and services companies to improve customer experience in both the physical and digital worlds.

logoIn UKHotViewsExtra we examine the moves by fast food provider McDonalds and food delivery service Just Eat to acquire software startups Dynamic Yield and Practi respectively, and the implications for software and service providers. TechMarketView subscribers - including UKHotViews Premium subscribers: click to read the ‘CX improvement driving non-tech businesses into software company acquisition’ analysis. 

Posted by Angela Eager at '07:07' - Tagged: acquisition   software   customerexperience   machinelearning   digitaltransformation  

Add a comment Add a comment Twitter   Facebook   LinkedIn   Email article link




© TechMarketView LLP 2007-2019: Unauthorised reproduction prohibited see full Terms and Conditions.