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Friday 11 October 2019

*UKHotViewsExtra* Liberata – getting “match-fit for digital”

LiberataFollowing on from Liberata’s renewal of its key contract with the London Borough of Bromley announced just a few days ago we spent some time with Chief Exec, Charlie Bruin to get a more detailed sense of what has been happening “under the bonnet” at the BPS specialist.

It’s just over three years since Liberata was acquired by Japanese BPO outfit Outsourcing Inc (OSI), with the new owner willing to take a longer-term view than the previous Private Equity owners. The Liberata acquisition has always been part of a wider OSI strategy of diversify away from the cyclical nature of the Japanese economy. As a consequence, Liberata is being given the luxury of being able to invest to future-proof its business, whilst accepting a short-term impact with a view to delivering sustainable medium to long-term UKHotViews Premiumgrowth. 

Subscribers to TechMarketView’s in-depth research streams and UKHotViews Premium service can read a detailed account of how Liberata has been getting itself “match-fit for digital” - here

Posted by: Marc Hardwick

Tags: publicsector   localgovernment   digital  

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