ICS.AI appoints education sector lead

Public Sector AI specialist ICS.AI has appointed Dr Crispin Bloomfield as Education Sector Leader, bolstering the company’s focus on Further and Higher Education following recent Local Government wins (and the appointment of a Chief Local Government Officer in January).

Bloomfield’s nearly three decades in tech most recently included a four-year stint as Senior Education Architect at Microsoft. His track record also includes work at Durham and Manchester universities, plus collaborations with Imperial College London, Oxford, and a UNESCO AI proof of concept project.

The timing is opportune. With universities facing mounting pressures around student engagement and operational efficiency, ICS.AI’s SMART: platform (with its 4,500 pre-trained topics) could translate well from council tax queries to student admissions, for instance – both involve high-volume, repetitive enquiries ripe for automation. ICS.AI also scored recent success with its bilingual Welsh AI assistant, “ARNY”, at Coleg y Cymoedd (see Coleg y Cymoedd sees £5.9m in benefits from bilingual Welsh AI assistant).

ICS.AI is planning to leverage Bloomfield's C-level engagement and sector experience to expand its AI-powered solutions into education institutions, building on its Local Government success in university settings.

Posted by: Craig Wentworth at 09:53

Tags: education   appointment   universities