Cognizant and ServiceNow target Mid-Market Banking pain points

Posted by: Marc Hardwick 28 March 2025

Personal Group benefiting from streamlined structure

Posted by: Marc Hardwick 25 March 2025

Another TCS BaNCS win at Cumberland

Posted by: Marc Hardwick 21 March 2025

‘Better Capita’ looks to improve profitability on declining revenue

Posted by: Marc Hardwick 05 March 2025

NTT DATA – differentiating through R&D

Posted by: Marc Hardwick 04 February 2025

Roc targets growth via four big bets

Posted by: Marc Hardwick 03 October 2024

Mortgage Collections Post-Covid

Posted by: Marc Hardwick 07 October 2020

The customer profile of those requesting payment holidays is very different post-Covid than it would be in more “normal” circumstances. Many mortgage holders who are unable to make their payments, would have had no prior history of arr...

Automation – Transforming Financial Service Majors

Posted by: Marc Hardwick 26 March 2019

This report examines the current state of automation within the financial services sector, examining the key players and technology providers and their strategies. We propose an evolution framework for automation and identify the financial service...

Life and Pensions BPS: Strategies for Success

Posted by: Marc Hardwick 12 March 2018

This report looks at the journey on which the Life and Pensions sector is embarking as third generation BPS deals materialize with new commercial and operating models. It also considers what the future service must look like if BPS providers are t...

*UKHotViewsExtra* ‘Better Capita’ looks to improve profitability on declining revenue

Posted by: Marc Hardwick 05 March 2025

Capita’s FY 2024 results out this morning were previewed back in December’s 11-month trading update (see Capita trims revenue guidance, but ups margin expectations). This morning’s results are on trend with the other Big (Public Sec...

*UKHotViewsExtra* NTT DATA – differentiating through R&D

Posted by: Marc Hardwick 04 February 2025

NTT DATA is not your typical ‘run of the mill’ Systems Integrator (SI), possessing access through the wider NTT Group (Japan’s biggest Telco the Nippon Telegraph and Telephone Corporation) to an enormous Research and Development (R&...

TechMarketView launches inaugural Tech Confidence Index

Posted by: Marc Hardwick 27 September 2024

Yesterday, TechMarketView launched the results of its inaugural Tech Confidence Index (TCI) – please download your copy now here (no subscription required). Capturing the view of the market One of TechMarketView’s unique strengths i...