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10072 UKHotViews

ICO sets data security precedent with £2.31m fine for 23andMe

Yesterday, the ICO announced a substantial penalty against genetics firm 23andMe signalling a toughening regulatory stance on genetic data security, with implications extending far beyond the direct-to-consumer testing sector. The fine may well ...

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Type: UKHotViews Streams: PSV TSV

Capita maintains course amid mixed performance

Capita’s five-month trading update out this morning shows a company navigating headwinds while betting heavily on its AI transformation programme. Group revenue declined -4.5% as was expected, with the Contact Centre division (Capita Experience...

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Type: UKHotViews Streams: PSV FSV TSV

NTT DATA gets ready for Motor Finance redress windfall

NTT DATA continues to target opportunities in UK Financial Services with the launch of a new Digital Automated Remediation platform ahead of the establishment a potentially massive UK motor finance compensation scheme. With the UK Supreme Court revie...

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Type: UKHotViews Streams: FSV TSV
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481 UKHotViewsExtra

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Government trial shows AI could save civil servants 2 weeks a year

Roc addresses Construction inefficiencies with launch of Coria software house inaugural product – Digital Cost Assurance

OneAdvanced launches sovereign AI service

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522 Reports

AI impact: front office operations

In our new report ‘AI impact: Front Office Operations’, we explore the key trends that are driving the transformation of the contact centre and customer service roles, from the rapid rise of ‘agent assist’ solutions to the eme...

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Type: Reports Streams: TSV

Atos& UKI Manufacturing: Enabling growth

UK manufacturing faces a pivotal moment as it navigates global uncertainty, structural skills shortages, and the imperative to embrace Industry 4.0/Smart Manufacturing technologies. In the UK software and IT services market, it was the fastest-gro...

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Type: Reports Streams: TSV CV TUP

Tech Confidence Index 2025 - Spring Edition

Tech Confidence Index (TCI) is a bellwether for the state and prospects of the UK tech sector. The six-monthly survey of UK technology sector leaders is tracking the confidence of the UK technology scene to help both Software & IT Servic...

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Type: Reports Streams: CV FSV IV MV OV PSV SV TUP TSV
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25 Videos and Podcasts

Pursuing Productivity: TechMarketView launches new research theme 2023

Watch our Chief Analyst, Georgina O'Toole, as she outlines TechMarketView's research theme for 2023.

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Type: Videos Streams: CV FSV IV MV OV PSV TUP TSV

Making Green from Green - TechMarketview Breakfast Webinar part 1

Join TechMarketView's Managing Director, Tola Sargeant, as she introduces the final in the series of our Breakfast webinars discussing the topic, is there revenue from the sustainability agenda?

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Type: Videos Streams: CV FSV IV MV OV PSV TUP TSV

Making Green from Green - TechMarketview Breakfast Webinar part 2

Listen to TechMarketView's Research Director, Angela Eager, who will discuss the question, how can we make sustainability profitable and profitability sustainable?

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Type: Videos Streams: CV FSV IV MV OV PSV TUP TSV
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821 News

*UKHotViewsExtra* Government trial shows AI could save civil servants 2 weeks a year

More than 20,000 civil servants across numerous departments took part in a government-led trial using Microsoft’s GenAI Office 365 Copilot to support their daily work – with early results showing time savings equivalent to nearly 2 workin...

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Type: News Streams: PSV TSV

*NEW RESEARCH* Exclusive interview - Atos & UKI Manufacturing: Enabling growth

With 68% of UK manufacturing companies planning for growth but only 7% planning to increase headcount (Source: Manufacturing Momentum Report), the sector faces an unprecedented challenge that makes digital transformation essential for survival. In...

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Type: News Streams: TSV CV TUP

*NEW RESEARCH* AI Impact: Front Office Operations

Traditional contact centres often fail to meet the demands of modern organisations, resulting in long wait times, impersonal service, and inefficient resolutions, driving up labour costs for routine tasks like account updates, bookings or order track...

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Type: News Streams: TSV
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