Marc Hardwick joined TechMarketView in October 2017 as a Senior Research Director for TechSectorViews, focusing on User Experiences and the Business Process Services market.
With over twenty years' experience in research and analysis, Marc spent eight years as Director of Business Intelligence at BPS market leader Capita plc. There, he led corporate research and intelligence activities across all markets, helping to place insight at the heart of Capita's sales and delivery process. His work also supported Capita's business development and acquisition activities.
Before joining TechMarketView, Marc was Commercial Director at specialist research consultancy ComRes, where he directed sales and marketing, oversaw new product development, and identified market diversification opportunities. Earlier in his career, Marc worked as an Analyst at Datamonitor focused on industrial and process control technologies, as Head of Strategy at the Inward Investment Agency Think London (now London & Partners), and in Market Research for Whitbread plc. He holds a Combined Honours in Business Administration and Social Studies from Aston University.
Research focus: Business Process Services, AI in the front and back office, Intelligent Automation, Lawtech, Supply Chain, Transport, Manufacturing
View LinkedIn profile