Fujitsu in Whitehall: New wins

We’ve spotted quite a few Fujitsu wins in the central government market over the last few weeks. They cover a range of organisations, both existing clients and new logos, thus providing evidence that Fujitsu’s UK public sector business is starting to break into new departments and agencies – something that we’ve been looking out for. The wins are also interesting as they have been supported by the Digital, Data and Cloud team (an area of investment focus). 

The biggest of the wins is with the Home Office. The department is an existing client and has been a fruitful hunting ground for Fujitsu over the last twelve months. Following their Home Office End User Services win (and indeed HMRC’s as well), the latest deal is a three-year call-off contract, with a potential £7.5m value. Commencing at the end of May 2022, the contract is titled ‘Advance Passenger Messaging’. Fujitsu will provide Level 2 and Level 3 application support processing the Home Office’s Advanced Passenger Information (API)/Passenger Name Record (PNR) data from carriers across maritime, air, and rail. The contract is linked to the disaggregation of the department’s Semaphore (digital border) Programme contracts. The company had been providing application support on top of AWS for some time now as part of what was the Digital Services @ The Border (DS@B) programme (now part of the Migration Borders Technology Portfolio).

The other contracts are smaller in scale but provide an entrée into new clients or an expansion of a smaller relationship. In HM Prison and Probation Service (HMPSS), Fujitsu will provide a Programme Delivery Manager working across 12-14 agile delivery teams, over an 18-month period. At the Department for Business, Energy, and Industrial Strategy (BEIS), Fujitsu will be the department’s Microsoft Power Platform Specialist Partner on a range of projects; the deal is with a potential £3m over the 2 years (+ possible 1 year extension deal). And at the Department for Education (DfE), Fujitsu will provide Dynamics 365 capability under a 1-year (+ 1 year) deal worth a potential of £1.5m per annum.

While none of these deals is mind-blowing individually, they demonstrate a shift in the type of work that Fujitsu is undertaking in Whitehall. The company has placed a lot of internal investment into customer facing teams, and in growing its capacity and capability in the UK. The hope is that by supporting the alpha and beta stages of digital projects, it will be well positioned, once they go live, to win future application support contracts. Contracts like that at the Home Office means it is building a reputation in that area too.

Posted by: Georgina O'Toole at 15:32

Tags: contract   digital   public+sector   application+services   central+government   DDaT  

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