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Thursday 23 June 2022

Aveni demonstrates that it's good to talk

AveniScottish based, Aveni has secured £2.75m in new funding for its speech analytics technology proposition. The latest cash injection was provided by existing investors TRICAPITAL and Scottish Enterprise and was supported by Par Equity.

Founded in 2018, Aveni utilises AI and natural language processing (NLP) to automate processes for financial services organisations. The company's core offering, Aveni Detect, is designed to help improve regulatory compliance, service quality, operational performance and customer service.

The pandemic has created opportunities in this area of technology as remote working has presented new challenges. With many employees no longer based in offices, firms operating in regulated industries are increasingly seeking effective ways to monitor interactions between staff and customers, both from a compliance and a welfare perspective.

Financial services regulator the FCA is gradually moving to a data-first approach in terms of its compliance requirements. As a result, firms are increasingly being asked to supply large datasets to the regulator without necessarily being able to accurately assess them at source. In such cases, automation and the ability to accurately interpret large volumes of voice data has obvious benefits. The latest investment will help Aveni to further expand its operations and grow its Edinburgh based team.

Meanwhile, another UK startup has just secured £1.1m in seed funding for its own flegling financial services automation propostion. Oneiro Solutions is developing a platform to help streamline and accelerate the complex process of servicing syndicated loans. Founded in July 2021, Oneiro hopes to provide borrowers, lenders and brokers with real-time visibility of all relevant deal data enabling users to self-service in respect of their requirements. 

Posted by: Jon C Davies at 08:57

Tags: funding   Aveni  

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