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Friday 02 October 2015

NEW RESEARCH: Serco: smaller but more focused post Private Sector BPO sale

lAfter announcing the sale of the Private Sector BPO business to private equity firm Blackstone earlier this month (see here), Serco will have two divisions in the UK & Europe - Central Government (run by Kevin Craven) and Local Regional Government (LRG), run by Liz Benison.

We met with Liz Benison and her management team just after the announcement, to hear the new strategy, and see how things have progressed since our earlier analysis in March Serco's long road to recovery.

TechMarketView subscribers can read our views on whether the plans proposed have a realistic chance of success in our UKHotviewsExtra comment: Serco: smaller but more focused post Private Sector BPO sale.

Those readers who are not yet TechMarketView subscribers can find out how to subscribe by emailing Deborah Seth.

Posted by: Michael Larner at 07:50 - 1 comment

Tags: publicsector   bpo   bps  

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