Almost 9 in 10 UK tech firms adopt AI as sector shows resilience

Posted by: Simon Baxter 10 June 2025

A new survey of 200 tech decision makers commissioned by CommsCo PR has revealed that the UK is embracing AI at speed, with a clear sense of its positive impact in the face of global uncertainty. The results show that 94% of respondents ...

UK government delays AI regulation

Posted by: Simon Baxter 09 June 2025

Scottish legaltech startup Wordsmith AI raises $25m

Posted by: Simon Baxter 06 June 2025

Government trial shows AI could save civil servants 2 weeks a year

Posted by: Simon Baxter 04 June 2025

OneAdvanced launches sovereign AI service

Posted by: Simon Baxter 09 April 2025

What is the future of creative content?

Posted by: Simon Baxter 25 February 2025

AI impact: front office operations

Posted by: Simon Baxter 29 May 2025

In our new report ‘AI impact: Front Office Operations’, we explore the key trends that are driving the transformation of the contact centre and customer service roles, from the rapid rise of ‘agent assist’ solutions to the eme...

Plans and progress of UK government AI adoption

Posted by: Simon Baxter 22 January 2025

The UK government released two new reports in January 2025, the ‘State of digital government review’ and ‘A blueprint for modern digital government’, along with several further press releases, all of which further outlined the...

AI Impact: Back Office Operations

Posted by: Simon Baxter 11 December 2024

This report is the first in the AI Impact report series from TechMarketView. It is focused on Back Office Operations and draws on in-depth interviews and proprietary analysis to provide greater insight into the true disruption AI poses. The ...

*UKHotViewsExtra* Government trial shows AI could save civil servants 2 weeks a year

Posted by: Simon Baxter 04 June 2025

More than 20,000 civil servants across numerous departments took part in a government-led trial using Microsoft’s GenAI Office 365 Copilot to support their daily work – with early results showing time savings equivalent to nearly 2 workin...

*NEW RESEARCH* AI Impact: Front Office Operations

Posted by: Simon Baxter 29 May 2025

Traditional contact centres often fail to meet the demands of modern organisations, resulting in long wait times, impersonal service, and inefficient resolutions, driving up labour costs for routine tasks like account updates, bookings or order track...

*UKHotViewsExtra* OneAdvanced launches sovereign AI service

Posted by: Simon Baxter 09 April 2025

UK HQ’d software supplier OneAdvanced has announced the launch of ‘OneAdvanced AI’ – a secure, compliant and UK sovereign service that can enable access to a Large Language Model (LLM) operating in a private, closed, and fully...