Search through our UKHotViews and UKHotViewExtra articles plus complete research reports
It’s really quite exciting to be able to say that one of our Little British Battlers (LBB’s) – artificial intelligence/automation specialist Celaton – has formed a strategic partnership with Top 5 ranked supplier to the UK local government market, Agilisys (see UK local government SITS supplier landscape report). And, unlike some, this is a strategic partnership that actually means something! It has resulted in the development of a new product: Agilisys Automate, a hosted Business Process-as-a-Service (BPaaS) that streamlines the processing of all inbound correspondence, both structured and unstructured, whether in the form of post, fax, email or SMS.
As subscribers to the PublicSectorViews service will have gathered, Agilisys has been on something of a roll in local government. As local authorities have started buying differently, Agilisys has kept up with changing demands. Agilisys Automate adds another string to the Agilisys bow. And for Celaton, the partnership means the company can get a foothold in the public sector market. Having come to know both parties well over the last couple of years, in UKHotViewsExtra we give our views on the potential of the partnership. TechMarketViews subscribers can read more here
Posted by Georgina O'Toole at '09:00' - Tagged: publicsector localgovernment strategy partnerships bpaas platform