There is no denying that the adoption of digital services in the public sector, and related to that, an improved use of data, is now seen as crucial to many of the UK Government’s objectives around better public service delivery: both its effectiveness and its efficiency. The Government Transformation Strategy (see UK Government Transformation Strategy: More steps in the right direction) made clear that without digital as the bedrock of transformational initiatives, very little could be achieved.
However, for the implementation of digital services to be successful and for Government to be able to use data effectively, the public sector must increase citizen trust. If it doesn’t, citizens will be unwilling to go further in adopting digital ways of interacting and will become increasingly reluctant to share their data.
In this research note, Georgina O’Toole argues that the public sector is facing a far more difficult challenge than the private sector. Public Sector digital services: building citizen trust looks at the extent of mistrust in digital public services, the array of issues Government must tackle and the multiple actions that need to be taken. For now, the Cabinet Office is focused on building the foundations but, looking ahead, a more holistic approach must be taken to encourage a change in citizen behaviours.
If you are a subscriber to PublicSectorViews, you can download the research now. If you are not yet a subscriber and would like to access this research (and much more besides), please contact Deb Seth to find out more.
Posted by Georgina O'Toole at '17:48'
Share this article
Our Opportunities Bulletin as become one of the mainstays of our PublicSectorViews service, becoming a must-read alongside our core UK public sector SITS Market Trends & Forecast and UK Public Sector SITS Supplier Landscape reports. In this our tenth edition, we look at opportunities in three sectors: health, central government and education. As usual, we have picked these opportunities because we think they represent interesting trends in the market, of which suppliers should be aware.
In our first article TechMarketView Director, Tola Sargeant, considers the flurry of activity in the market, related to the digital future of the NHS, that has followed the publication of the National Advisory Group report on Health Information Technology in England.
Then, TechMarketView Director, Georgina O’Toole, delves into the data ambitions of the Office for National Statistics (ONS) – with an emphasis on its Data Science Campus (see image) - and considers the benefits for suppliers of becoming involved in the programme.
And finally, Principal Analyst, Dale Peters, investigates the Welsh Government’s Prior Information Notice (PIN) for a school management information systems (MIS) framework, and looks at how this is reflective of broader procurement trends across the education market.
PublicSectorViews subscribers can read our analysis by downloading February's Public Sector Opportunities Bulletin now. If you can't get access, find out how to rectify the matter by contacting Deb Seth within our Client Services team - she will be more than happy to help.
Posted by HotViews Editor at '09:41'
The new Trump administration has rather set the cat amongst the pigeons with proposals to tighten up the rules for skilled workers to enter the US on an H1-B visa. Nevertheless, management at the leading Indian pure-plays (IPPs) seem sanguine about the potential impact on their business should the proposals be enacted – but even so, current financial performance trends look ominous.
Subscribers to the TechMarketView Foundation Service can read our analysis of these developments in the new edition of OffshoreViews, along with our views on recent traumatic events at Cognizant and Infosys. Plus there’s our graphical snapshots of all the Top 6 IPPs and results summaries of six mid-tier players.
It’s the best way to keep up with the Indian offshore services scene. Press the link to download OffshoreViews Q4 2016 Review, or contact our Client Services team (firstname.lastname@example.org) for further information.
Posted by HotViews Editor at '06:00'
TechMarketView is continuing its coverage of the Fintech scene with a review of events at Finovate Europe earlier this month. Although recent reports (from Innovate Finance) suggest that VC investment in UK Fintech has fallen by as much as a third over the past year, the attendance and demonstrations at Finovate last week showed that the sector as a whole is still in good health. Indeed, the level of global investment in Fintech was up over 10% in 2016. As we noted in our Predictions report earlier this year, we expect Fintech companies to play an important role in accelerating the rate of change for the established financial services players in the UK as well as for the sector generally. Finovate 2017 provided the ideal opportunity to see what is on the horizon.
This report is available to subscribers of FinancialServicesViews, here.
Posted by Peter Roe at '10:09'
Yesterday at the Reform Annual Conference 2017, Ben Gummer MP, Minister for the Cabinet Office, launched the long-awaited Government Transformation Strategy. PublicSectorViews Research Director, Georgina O’Toole, was in attendance. In this research note, she gives her views on the strategy, what it will achieve and the potential opportunities for suppliers.
PublicSectorViews subscribers can download the research note now. If you are not yet a subscriber, please contact Deb Seth to find out how to access this and other detailed insight into the UK public sector SITS market.
Posted by HotViews Editor at '22:14'
Earlier this week we reported on RM plc’s FY16 results and their proposed acquisition of Connect Group Plc’s education supplies business (see RM acquires Connect Group’s education business for £56.5m). This is a big deal for RM, so in this report we delve a little deeper into what it means for the business and what RM’s performance tell us about the school market in general.
If you are a PublicSectorViews subscriber, you can download the report now.
Posted by Dale Peters at '09:16'
The UK defence software and IT services market (SITS) market is evolving. All the leading providers are faced with a changing market environment - changes to the MoD culture, to its organisation, to its ICT procurement approach and to its security requirements - and are, therefore, aligning their approaches.
With this in mind, TechMarketView's PublicSectorViews team has been meeting with the UK defence teams of the leading SITS providers to the sector. This is one in a series of research notes profiling those players. In this second report we look at Fujitsu, which jumped two places in our UK defence SITS rankings in our UK public sector SITS supplier landscape report 2016-17, and which we expect to achieve another year of solid growth in its current financial year.
If you are a PublicSectorViews subscriber, you can download the profile now. If you are not yet a subscriber, please contact Deb Seth to find out more. And look out for the profiles of other leading defence SITS providers over the coming weeks!
Posted by Georgina O'Toole at '21:11'
T 01252 781545
Website Terms & Conditions
The TechMarketView name and logo are registered trademarks of TechMarketView LLP
® | © Copyright TechMarketView 2007- 2017
You can change your cookie settings at any time but parts of this (and other sites) may not work as a result.