TechMarketView's Predictions for 2025 reflect the breadth of the challenge for tech buyers who must simultaneously embrace change, demonstrate value, and move at pace.

In seeking to sum up in a few words the key trends that we think will impact the UK tech market in 2025, TechMarketView has chosen its new research theme: Sink or Sprint.  This launch paper explains why.

This report details TechMarketView’s market size and growth data for the UK Infrastructure Operations market. It provides expert analysis of the key trends that are shaping the market, providing insights for suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains commentary on the Top 20 suppliers.

This report is the first in the AI Impact report series from TechMarketView. It is focused on Back Office Operations and draws on in-depth interviews and proprietary analysis to provide greater insight into the true disruption AI poses. The report looks at the disruption of AI tech on services and solutions, key trends, real world examples, disruptive and innovative suppliers and provides recommendations and advice for technology suppliers and end user organisations on how to exploit the growing AI opportunity.

This report is focused on the GenAI-led advances in Sentiment Analytics and assesses if and how they are redefining the art of the possible in the CX area. The analysis contains details of some of the more innovative, real world CX use cases for GenAI-driven Sentiment Analytics and identifies a number of the disruptive tech companies which are leading the charge in this rapidly evolving field.

This report looks at Google Cloud’s momentum, focusing on how the company is delivering AI services (with supporting data infrastructure) across a range of sectors. It explores Google’s AI deployments with Kingfisher and WPP, and provides analysis on how the company’s deep technology heritage, its customer relationships, and its AI product strategy, are all influencing a consulting-led go-to-market approach.

This report details TechMarketView’s latest market size and growth data for the UK Enterprise Software market. It provides expert analysis of the key trends that are shaping the market, providing insights for suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains commentary on the Top 20 suppliers.

Tech Confidence Index (TCI) is a new initiative launched in 2024, with a goal to create a bellwether for the state and prospects of the UK tech sector.

This six-monthly survey of UK technology sector leaders is tracking the confidence of the UK technology scene to help both Software & IT Services (SITS) suppliers and end users understand market sentiment, whilst planning and preparing for the period ahead.

This first edition of the TCI includes the results of a major survey of c.250 business leaders, including CEOs, VPs, MDs and Sales and Finance heads, serving all major SITS sectors and end user industries.

This report details TechMarketView’s latest market size and growth data for the UK SITS Business Process Services (BPS) Operations market. It provides expert analysis of the key trends that are shaping the market, providing insights for BPS suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains a Top 20 Supplier Ranking by UK BPS Operations revenue, together with commentary on the up- and-coming players making noteworthy progress in this space.

This report details TechMarketView’s latest market size and growth data for the UK SITS Solutions market. It provides expert analysis of the key trends that are shaping the market, providing insights for Solutions suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains a Top 20 Supplier Ranking by UK Solutions revenue, together with commentary on the up-and-coming players making noteworthy progress in this space.

This report details TechMarketView’s latest market size and growth data for UK SITS Applications Operations services. It provides expert analysis of the key trends that are shaping the market, providing insights for suppliers operating in this segment. The report also contains the Top 20 Supplier Ranking (by revenue) for the UK Applications Operations market, together with commentary on the up-and-coming players making noteworthy progress in this most competitive of arenas.

The 2024 version of the UK Cybersecurity: Suppliers, Trends, and Forecasts report includes our latest market size and forecast data, alongside analysis of the market dynamics over the past 12 months, and the key trends that will shape the market to 2027. The report also contains rankings for the Top 20 Cybsersecurity suppliers & Top 15 UK Cybersecurity services providers (by revenue) for the UK market, together with commentary on the performance of SME suppliers and innovative startups that you need to have on your radar.

This report forms part of TechMarketView’s coverage of the UK Cybersecurity market and takes a deeper dive into the current trends and suppliers focused on the provision of security for Operational Technology (OT).

This report details TechMarketView’s latest market size and growth data for UK SITS Consulting services. It provides expert analysis of the key trends that are shaping the market, providing insights for suppliers operating in this segment.

We have recently seen a rapidly increasing amount of interest, hype and investment in AI-led supply chain solutions. As a follow up to TechMarketView's Supply Chain Resilience reports from 2022 we now look at how AI-led solutions (both traditional AI/Machine Learning and Generative AI) can address some of the greatest challenges and opportunities currently faced by global supply chains. Looking forward, we also identify those areas and use cases of greatest opportunity for AI vendors and SITS suppliers looking to serve the supply chain market.

In this latest ‘View from the Chief Analyst’, Georgina O’Toole, considers whether the CMA is justified in its view of the GAMMAN companies and the potential for their behaviours to negatively impact competition in the Foundation Models market. She also looks at what evidence there is of damaging behaviour to date. And finally, she considers whether, if the CMA decides to pursue enforcement action against the GAMMAN contingent, it really has the teeth to enact change.

This report provides an insight into Motor Fuel Group (MFG), the UK’s largest independent forecourt operator. Its roots can be traced back to 2011 and it offers six major oil brands along with its own EV Power (electric vehicle) brand. Indeed, last year MFG announced that over 600 ultra-rapid electric vehicle chargers had been installed across its network, meaning it now has 5.4% of the Ultra-Rapid UK public charging network.

In this report we will explore the latest developments in the field of quantum computing, the growing supplier landscape, challenges surrounding scale and skills, practical examples of getting value from quantum solutions, and the potential impact of the convergence of quantum computing with AI, a prospect that may be closer than you think.

This report contains our estimates of the sizes and growth rates of the SITS CX market and its primary segments. We identify the key market shaping trends and lay-out the opportunities and challenges that lie ahead for suppliers seeking to prosper in this rapidly evolving space.

This research profiles SMB (Small and Medium sized Businesses) buyers to understand whether their tech investments have led to improved productivity.

In this report you can read more about Orange Cyberdefence’s plans for growth and further analysis of its portfolio and product roadmap.

Customer Experience (CX) is one of the most dynamic and significant parts of the SITS market. Expectations regarding the transformative impact of immersive technologies in this arena are high and the ability to deliver immersive experiences is already an essential part of the kit bag for suppliers seeking to build their presence in the CX world.

Artificial Intelligence (AI) continues to dominate the market narrative, influencing digital transformation investment across all industries and market segments. The development of machine learning and deep learning technologies, as well as generative AI models, large language models (LLMs) and foundation models, is opening up a host of new potential use cases and business value for organisations.

This report details TechMarketView’s latest market size and growth data for the UK SITS Solutions market. It provides expert analysis of the key trends that are shaping the market, providing insights for Solutions suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains a Top 20 Supplier Ranking by UK Solutions revenue, together with commentary on the up-and-coming players making noteworthy progress in this space.

This report details TechMarketView’s latest market size and growth data for UK Applications Operations services. It provides expert analysis of the key trends that are shaping the market, providing insights for suppliers operating in this segment. The report also contains the Top 20 Supplier Ranking (by revenue) for the UK Applications Operations market, together with commentary on the up-and-coming players making noteworthy progress in this most competitive of arenas.

This HyperAutomation Data Insights report is the third in a series of reports looking at the UK Software and IT Services (SITS) automation market. This report is designed to help readers understand the market opportunity and scale of investment flowing into HyperAutomation, and which segments of the market – be that technology, process or industry sector – offer the greatest market potential. The report offers detailed market forecasts across three segmentations for the period 2023 to 2026 allowing readers to understand the current and future size of the opportunity and challenges posed by HyperAutomation.

This HyperAutomation Data Insights report is the third in a series of reports looking at the UK Software and IT Services (SITS) automation market. This report is designed to help readers understand the market opportunity and scale of investment flowing into HyperAutomation, and which segments of the market – be that technology, process or industry sector – offer the greatest market potential. The report offers detailed market forecasts across three segmentations for the period 2023 to 2026 allowing readers to understand the current and future size of the opportunity and challenges posed by HyperAutomation.

This report details TechMarketView’s latest market size and growth data for the UK SITS Business Process Services (BPS) Operations market. It provides expert analysis of the key trends that are shaping the market, providing insights for BPS suppliers. There are also recommendations and advice for vendors, making this research both informative and practical. In addition, the report contains a Top 20 Supplier Ranking by UK BPS Operations revenue, together with commentary on the up-and-coming players making noteworthy progress in this space.

This report contains TechMarketView’s latest market size and forecast data along with an analysis of market dynamics and the trends shaping the UK Applications Operations market. The report also assesses the key challenges facing suppliers and recommendations. It is part of a series of reports assessing market and supplier performance that includes the Applications Operations Supplier Rankings and Supplier Prospects reports.

This report details TechMarketView’s latest market size and growth data for UK SITS Consulting services. It provides expert analysis of the key trends that are shaping the market, providing insights for suppliers operating in this segment. The report also contains the Top 20 Supplier Ranking (by revenue) for the UK SITS Consulting market, together with commentary on the up-and-coming players making noteworthy progress in this most competitive of arenas.

The report provides an overview of the UK Cybersecurity market size in 2022, an analysis of the market shaping trends, our forecast for how the market will perform over the 2023-26 period, and who the key suppliers are in the market.

Whilst Conduent has successfully raised its profile and is gaining traction in the UK market it can sometimes fly ‘below the radar’. This profile looks at how Conduent serves its European and UK markets, bringing this to life with some key UK-based case studies in the Transportation and Commercial, Customer Experience Management (CXM), space.

The UK Customer Experience (CX) Software and IT Services arena has built up an impressive head of steam over the past decade. Now the focus for over a fifth of all SITS expenditure in this country, the CX segment has become one of the most intensely competitive parts of the market. It is also an arena in which success will demand keeping pace with the rapidly evolving changes in buyer expectations, investment priorities and technology strategies.

This report contains our estimates of the sizes and growth rates of the SITS CX market and its primary segments. We identify the key market shaping trends and lay-out the opportunities and challenges that lie ahead for suppliers seeking to prosper in this rapidly evolving space.

The Customer Experience (CX) arena is one of the most dynamic and significant parts of the SITS market. The scale of demand from this segment, coupled with the widespread opportunities for digital disruption within it, continues to spawn a proliferation of start-ups and scaleups.

This report contains TechMarketView’s latest market size and forecast data along with an analysis of market dynamics and the trends shaping the UK Infrastructure Operations market. The report also explains the key challenges facing suppliers and makes recommendations. It should be read alongside its sister report, Infrastructure Operations Supplier Rankings.

This report looks at how RPA-centric automation is maturing with market forecasts in what is becoming a more complex and diverse landscape. The report is designed to help RPA software and services vendors understand the nature and scale of the opportunity, as well as aiding end users looking to appreciate the market dynamics and challenges faced, when attempting to scale activities.

The UK Customer Experience (CX) Software and IT Services arena has built up an impressive head of steam over the past decade. Now the focus for over a fifth of all SITS expenditure in this country, the CX segment has become one of the most intensely competitive parts of the market. It is also an arena in which success will demand keeping pace with the rapidly evolving changes in buyer expectations, investment priorities and technology strategies.

This report covers TechMarketViews UK Cybersecurity predictions for 2023.

With so much happening across the world in terms of cyber attacks, regulatory change and the constant evolution of techniques and behaviours by the various ransomware and cyber-criminal groups, it can be challenging to stay on top of the latest threats to organisations and the subsequent impact on demand for cybersecurity solutions.

The latest AI that has been attracting attention the world over is ChatGPT, an AI chatbot system developed by software company OpenAI. It focuses on a dialogue format to answer a range of questions and was trained on an array of data from the web. 

With organisations reliant on people to deliver their products and services, workforce resilience is an foundation component of a successful business. TechMarketView partnered with Surrey Institute for People-Centred AI to take a deep dive into the role of AI in workforce resilience.

The Internet of Things (IoT) has rapidly become one of the hottest areas of the technology sector with billions of dollars invested to date. IoT has the potential to transform most industries with millions of devices now connected via sensors collecting and sharing data in real time, all designed to make operations more intelligent and more efficient. However, it’s also an area that has been struggling to deliver on its potential, with a significant proportion of projects ‘failing’ and yet to deliver real returns on hefty levels of investment.

This report contains the Top 20 UK supplier ranking (by revenue) for the UK Cybersecurity market. It is part of a series of reports assessing market trends and supplier performance that includes the Cybersecurity Market Trends & Forecasts due for publication in early 2023.

This report contains the Top 20 Supplier Ranking (by revenue) for the UK Infrastructure Operations market. It is part of a series of reports assessing market and supplier performance across the UK Operations market.

This report contains TechMarketView’s latest market size and forecast data along with an analysis of the trends shaping the UK Business Process Services (BPS) Operations market. It is part of a series of reports assessing market and supplier performance that includes UK Operations: BPS Supplier Rankings and Supplier Snapshot reports.

This report contains TechMarketView’s latest market size and forecast data along with an analysis of the trends shaping the UK SITS Solutions market.  

This report contains TechMarketView’s latest market size and forecast data along with an analysis of market dynamics and the trends shaping the UK Applications Operations market. The report also assesses the key challenges facing suppliers and recommendations. It is part of a series of reports assessing market and supplier performance that includes the Applications Operations Supplier Rankings and Supplier Prospects reports.

This report focuses on the specific cyber threats that organisations across supply chains face, how they differ across different industries and explores the mitigation measures, as well as process and cultural changes, that are required for organisations to build robust cyber resilience.

This report contains TechMarketView’s latest market size and forecast data along with an analysis of market dynamics and the trends shaping the UK SITS Consulting market. The report also assesses the key challenges facing suppliers and recommendations. It is part of a series of reports assessing market and supplier performance that includes the SITS Consulting Supplier Rankings and Supplier Snapshot reports.

Global Supply Chains have been under increasing pressure over the last few years triggered by the pandemic and subsequently made worse by raw material and skills shortages, the war in Ukraine, an energy crisis and ratcheting inflation. Supply Chains that were optimised for cost and quality of service are having to increasingly accommodate the need for resilience and the necessity of sustainability. Such a challenging environment is however, presenting opportunities for Software and IT Services (SITS) providers where technology will have a significant role to play in offering solutions to the plethora of threats and risks.

Sustainability has fast become a priority area for TCS. The Group’s senior management have made it clear that they are looking to ‘hit the growth accelerator’ hard over the next few years targeting a doubling in size of the business in revenue terms - aiming to achieve $50bn revenue by 2030. It’s clear that TCS sees sustainability as natural fit with its new multi-pronged strategy – combining an ecosystem approach, with co-innovation of new business models and industry focused solutions all delivering near-time value and ROI from investment in technology.

The latest version of this annual report provides data and insight on UK Enterprise Software market size and growth from 2019 to 2025. In addition to the data points, it includes analysis of the key trends shaping the market, the challenges facing organisations and suppliers, and provides recommendations for suppliers to act on.

This report contains the Top 20 Supplier Ranking (by revenue) for the UK Application Operations (AO) market. It is part of a series of reports assessing market and supplier performance that includes Application Operations Market Trends & Forecasts and Application Operations Supplier Prospects reports, due for publication later in 2022.

This report brings together the many disparate pieces of cybersecurity news and data from across the market over the past quarter, and aims to provide useful insight into the current market trends and drivers. It will also look beyond the UK to global events and seek to understand the potential future impact on UK organisations.

This report contains the Top 20 Supplier Ranking (by revenue) for the UK SITS Consulting market. It is part of a series of reports assessing market and supplier performance that include SITS Consulting Market Trends & Forecasts and Supplier Prospects reports, due for publication later in 2022.

This report contains the Top 20 Supplier Ranking (by revenue) for the UK Solutions market. It is part of a series of reports assessing market and supplier performance that includes Solutions Market Trends & Forecasts and Supplier Snapshot reports, due for publication later in 2022. 

This report contains the Top 20 Supplier Ranking (by revenue) for the UK Business Process Services (BPS) Operations market. It is part of a series of reports assessing market and supplier performance that includes BPS Operations Market Trends & Forecasts and Supplier Snapshots, due for publication later this year.

This report identifies the Top 20 suppliers of Enterprise Software to the UK market. It provides ranking data and relative performance, based on UK revenues, alongside analysis of the market context and the factors that will either accelerate or suppress the market over the coming year as organisations look to software and suppliers to help build resilience against a background of uncertainty and disruption.

TechMarketView has been exploring the area of Augmented Intelligence – the human-friendly approach to AI/ML where the role of the technology is to collaborate, aid and amplify human capabilities. This research note views Augmented Intelligence through an industry lens, looking at AI/ML-enabled collaborative robots - cobots - within manufacturing and their position within the emerging Industry 5.0 concept.

Providing insight into the Enterprise Software sector, including profiles of the Top 10 suppliers to the UK market, this report highlights the market challenges, identifies what suppliers can do to succeed in the near-term, and the factors that will impact performance across the longer term.