Menu

Making a Difference with SustainabilityTech - March 2021

This report provides a snapshot of this fast moving sector, gauging current activity among UK sustainability-focused startups and the innovative solutions they bring to tackle real problems. It also explores the industry sectors targeted and the types of technology – and technology combinations - being applied. As well as being necessary for the planet, increasing activity around IT-supported sustainability is opening up new business opportunities for software and services suppliers.

Access research

Applications Operations Supplier Prospects 2021 and beyond - March 2021

In this report, we look at the Top Ten leading players (by revenue) in the UK SITS Applications Operations market and assess what they will need to do to be successful now and beyond. We also provide our analysis of the potential hurdles that will prevent suppliers reaching their potential in the short and mid-term.

Access research

Consulting Supplier Prospects 2021 and beyond - March 2021

In this report, we look at the Top Ten leading players (by revenue) in the UK SITS Consulting market and assess what they will need to do to be successful now and beyond. We also provide our analysis of the potential hurdles that will prevent suppliers reaching their potential in the short and mid-term.

Access research

Solutions Supplier Prospects 2021 - February 2021

In this report, we look at the Top Ten leading players (by revenue) in the UK SITS Solutions market, and assess what they will need to do to be successful now and beyond. We also provide our analysis of the potential hurdles that will prevent suppliers reaching their potential in the short and mid-term. This report should be read alongside Solutions Market Trends and Forecasts 2020 and Solutions Supplier Rankings 2020.

Read more

Cyber Security Market Trends and Forecasts to 2023 - February 2021

This report contains TechMarketView’s latest market size and forecast data alongside an analysis of the trends shaping the UK enterprise security hardware, software and services market. The ongoing requirement for effective cyber security protection did not dissipate with the onset of the coronavirus pandemic at the start of 2020, but it did lead to a fall in spending within certain categories. Most organisations shifted the focus of their provision to plugging newly extended gaps in their defences, particularly when it came to employees logging in from afar in the first half of the year. That change in emphasis precipitated mixed fortunes for different segments of the market and depressed the overall double-digit growth rates seen in the second half of 2019.

Read more

Enterprise Software Supplier Prospects 2021- February 2021

This forward looking report analyses the Top Ten leading suppliers (by revenue) in the UK Enterprise Software market, assessing what they need to do to be successful in 2021 and beyond in individual profiles. It also provides analysis of the likely hurdles that will prevent suppliers reaching their potential in the short and mid-term, along with an overview of the Enterprise Software market size and forecast.

Read more

Edge AI: Pushing Workload Boundaries - January 2021

The larger and more complex the data set involved, the harder applications have to work to ingest, process and analyse the information. That puts considerable strain on the underlying network, storage and server architecture which shifts data from one place to another for analysis, a situation that often creates latency and bandwidth bottlenecks that can undermine application performance and compromise security and regulatory compliance policies. This report discusses how and where edge compute architectures and approaches can help to solve those performance issues by processing data in distributed locations rather than centralised data centres, particularly when it comes to the use of artificial intelligence (AI) technology.

Read more

ECS acquisition by GlobalLogic oozes logic - January 2021

In November, it was announced that London headquartered, ECS, had been acquired by GlobalLogic. We can see why GlobalLogic was attracted to ECS, which gives it a great entry point into the UK market. This research note looks at some of the implications of the acquisition for the companies and their customers.

Read more

UK Cyber Security Supplier Rankings 2020 - December 2020

This report contains the Top 20 UK supplier ranking (by revenue) for the UK Cyber Security market in the 12 months ending March 2020, alongside our forecasts for market size and growth for the period between 2019 and 2023.

Read more

Top 3 emerging BPS buying trends: 2021-23 - November 2020

2020 has been a year like no other. This report looks at how COVID-19 is changing end-user requirements in terms of what buyers need, and prioritise, from their business process service (BPS) providers. Having received a lot of comment and feedback from BPS end-users we have picked out three major emerging buying trends that we expect to play increasingly important roles in decision making in 2021 and beyond.

Read more

IBM and NewCo: The hard work starts here - October 2020

In October, IBM announced it would create a new company (NewCo) to be spun-off as an independent entity and listed on the stock exchange. It is a major move and part of a broader strategy to remodel the firm and position it away from low growth, heritage markets. This research note looks at some the challenges IBM and NewCo face and some of the issues they will need to address, including in specific areas such as Software and Public Cloud.

Read more

End User Insights: How COVID is Changing Manufacturing - October 2020

The initial COVID-19 wave had a profound effect on UK manufacturing at a time when it was already dealing with Brexit uncertainty and the possibility of a ‘no deal’ scenario. This report provides insight into how technology helped manufacturers navigate the first COVID shock wave and where they are planning to go next.

Read more

UK Operations Market Trends and Forecasts 2020 - October 2020

The UK Operations Market Trends and Forecasts 2020 report brings together TechMarketView's research across Infrastructure, Applications and Business Process. It includes market data, analysis of the important trends impacting the market and recommendations for suppliers.

Read more

Mortgage Collections Post-Covid - October 2020

The customer profile of those requesting payment holidays is very different post-Covid than it would be in more “normal” circumstances. Many mortgage holders who are unable to make their payments, would have had no prior history of arrears or financial hardship. Here we discuss how lenders can best prepare themselves for a spike in demand as payment holidays come to an end.

Read more

Solutions Market Trends and Forecasts 2020 - September 2020

This report contains TechMarketView’s latest market size and forecast data along with an analysis of the trends shaping the UK Solutions market. It is part of a series of reports assessing market and supplier performance that includes the Solutions Supplier Rankings 2020 and Supplier Prospects reports.

Read more

Hot 10 UK UCaaS Providers - September 2020

Our latest TechSectorViews research profiles ten UK providers of unified communications as a service (UCaaS) solutions which are seeing strong demand from public and private sector organisations looking for a more flexible cloud-based approach to telephony, conferencing, collaboration and messaging provision to fit the fundamental changes in working practices precipitated by Coronavirus lockdown restrictions.

Read more

Enterprise Software Market Trends and Forecasts 2020 - September 2020

This report contains the latest market trends and forecast data for the UK Enterprise Software market for the 2020-2023 period. It reflects the impact of COVID-19 on buy-side activity and the flow through to software suppliers in the near and longer term. The sector is not immune to the negative impact but the situation is far from dire for suppliers.

Read more

Infrastructure Operations Market Trends and Forecasts 2020 - September 2020

This report contains TechMarketView’s latest market size and forecast data along with an analysis of the trends shaping the UK Infrastructure Operations market. It is the companion to the Infrastructure Operations Supplier Rankings 2020 report. The report is also part of our analysis of the broader Operations market, taking in Business Process Operations and Applications Operations – also available to TechSectorViews subscribers.

Read more

Application Operations Market Trends and Forecasts 2020 - September 2020

This report contains TechMarketView’s latest market size and forecast data along with an analysis of the trends shaping the UK Applications Operations market. Application Operations Market Trends & Forecasts 2020 is the companion to the UK Application Operations Supplier Ranking 2020 report which provides our analysis of the leading players in the Application Operations market and the Supplier Prospects 2020 report (due Q4 2020).

Read more

Business Process Operations Market Trends and Forecasts 2020 - September 2020

This report contains TechMarketView’s latest market size and forecast data along with an analysis of the trends shaping the UK Business Process Operations market. It is part of a series of reports assessing market and supplier performance that includes the Business Process Operations Supplier Rankings 2020 and Supplier Prospects reports.

Read more

Consulting Market Trends and Forecasts 2020 - 2023 - September 2020

This report contains TechMarketView’s latest market size and forecast data, along with an analysis of the trends shaping the UK SITS Consulting market. A 9.4% surge in advisory services sales last year was followed by buoyant demand at the start to 2020. This continued expansion was quickly reversed by the advent of the COVID-19 and the ensuing lockdowns. The resulting business and economic impacts have been and are taking a disproportionately heavy toll on the consulting sector this year.

Read more

Sopra Steria: Targeting 'Net Zero' ahead of the curve - September 2020

Sopra Steria has announced its commitment to reaching “net zero” emissions by 2028. That means that any Greenhouse Gas (GHG) emissions normally generated across the organisation’s value chain are reduced by emission reduction initiatives and the residual emissions are compensated by the purchase of ‘carbon removal’ carbon offsets to make the net emissions to zero. 2028 is an ‘anniversary year’ for Sopra Steria, marking 60 years since Sopra was founded, so management felt a desire to align the net zero target with the celebrations.

Read more

Operations Management in the “New Normal” - September 2020

Many fundamentals have changed within the workplace since COVID first worked its way across Europe. Employees will expect greater flexibility and more choice of workplace, and the “special circumstances” approaches to manage work that were deployed in the crisis may not be sustainable. This shift in the fundamentals of where and how people work offers both challenges and opportunities for organisations and their staff. A key component of the debate is a focus from employers on how to maintain or improve productivity in a remote working or hybrid (remote/office based) workplace. How should organisations meet the challenges of control, oversight and performance management alongside ensuring staff wellbeing where they aren’t physically present in company premises? Sending people home to work has already proved to be a reality check for many organisations on how the management processes really work. Senior leaders found just how much of their control relied on “line of sight” management and employee presenteeism with productivity and performance data being incomplete, inaccurate and horribly lagged.

Read more

UK Operations Supplier Rankings 2020 - September 2020

This report contains the Top 20 supplier rankings (by revenue) for the UK Operations market. The report brings together our analysis of the Business Process, Applications, and Infrastructure Operations supplier landscape and is part of a series of reports assessing market and supplier performance that includes the Operations Market Trends & Forecasts and Supplier Prospects 2021 and beyond reports.

Read more

Sopra Steria: Acting on the importance of Digital Ethics - September 2020

Digital ethics has scaled the agenda of those implementing technology solutions over the last couple of years. In this TechSectorViews research note, we outline Sopra Steria's approach to Digital Ethics, including a look at its Digital Ethics & Tech for Good practice, and the work it is undertaking with its first client in local government (London Borough of Harrow), and consider the likely impact on the wider UK business.

Read more

Business Continuity Planning: Lessons learned from COVID - September 2020

In the days, weeks and months since the COVID-19 outbreak, Business Continuity Planning (BCP) for organisations of all shapes and sizes has taken centre stage. Many of these plans were developed with specific events in mind, much more akin to a terrorist attack, a natural disaster or a single country outage, as opposed to a global pandemic impacting most of the world simultaneously.

Read more

Business Process Operations Rankings 2020 - September 2020

This report contains the Top 20 supplier rankings (by revenue) for the UK Business Process Operations market and is the companion to the Business Process Operations Market Trends & Forecasts 2020 report, due for publication in September 2020.

Read more

Infrastructure Operations Supplier Rankings 2020 - September 2020

This report contains the Top 20 supplier rankings (by revenue) for the UK Infrastructure Operations market and is the companion to the Infrastructure Operations Market Trends & Forecasts 2020 report, due for publication in September 2020.

Read more

Solutions Supplier Rankings 2020 - September 2020

This report contains the Top 20 UK supplier ranking (by revenue) for the UK SITS Solutions market. Solutions is the “engine room” of the SITS market and remains one of its most dynamic service lines and experienced strong growth in 2019. Covid-19 is likely to prove a ‘double edged sword’ for Solutions – the short-term will see a slowdown in activity with spending priorities re-assessed and non-essential and Heritage projects placed under review or scaled back. Cloud remains the major driver for investment in Solutions with service providers desperate to grow digital services to counter accelerating declines in their Heritage operations.

Read more

Applications Operations Supplier Rankings 2020 - September 2020

This report contains the Top 20 supplier rankings (by revenue) for the UK Applications Operations market and is the companion to the Applications Operations Market Trends & Forecasts 2020 report, due for publication in September 2020. The report is also part of our analysis of the broader Operations market, taking in Business Process Operations and Infrastructure Operations – also available in September 2020. Suppliers in this report include TCS, IBM, Accenture, HCL and Capgemini.

Read more

Applications Operations Supplier Rankings 2020 - September 2020

This report contains the Top 20 supplier rankings (by revenue) for the UK Applications Operations market and is the companion to the Applications Operations Market Trends & Forecasts 2020 report, due for publication in September 2020.

Read more

Enterprise Software Supplier Ranking 2020 - September 2020

The latest Enterprise Software ranking is a stark illustration of the disruption and degree of change the top suppliers to the UK market are dealing with, in the face of the remorseless advance of the SaaS delivery and revenue model and the corresponding retrenchment of the comfortable licence/maintenance model. Including Top 20 ranking data, observations on the top 20 suppliers, and lessons to take through to 2020 and beyond, this report is essential reading for buyers and suppliers.

Read more

Consulting Supplier Rankings 2020 - September 2020

The latest edition of the Consulting Supplier Rankings report contains a view on the performance of each of the suppliers in the Consulting Top 20, includes the ranking table showing estimated revenue and growth, provides insight into the dynamics shaping this market and highlights the up and coming suppliers.

Read more

Operationalising AI/ML: ECS Partner Perspective - September 2020

The latest in a series on how to take AI/ML-enabled projects into production and manage ML model lifecycles at what is a pivotal point on the adoption curve. This report explores the AI/ML partner opportunity through the approach taken by ECS Group. It provides insight into the role of MLOps in tackling complexity and driving at scale deployments and addresses lesser known issues such as stale data and data drift. It also looks at how a large UK retail bank is using and benefitting from MLOps.

Read more

Priority Software for COVID-19 Business Recovery - August 2020

As we move into COVID-19 business recovery mode, organisations are exploring the technologies that will help their operations assume the ‘new normal’ and help employees find the confidence to return to the workplace. This report provides insight into immediate areas of investment - from screening and biometrics to touchless tech and IoT – to supply-side opportunities, and some of the suppliers to watch.

Read more

Mastering the Art of Practical Innovation - July 2020

The innovation lifecycle blends pain points and purpose, with a splash of serendipity, and the incentive to produce something that is both different and makes a positive difference to business and consumers. The challenge is building a framework to support ongoing innovation without stifling it. This research note explores how Atos approaches the task.

Read more

COVID-19 Vulnerability and Resilience: Top 20 SITS Suppliers - May 2020

This analysis covers the largest Top 20 providers of Software and IT Services to the UK market, according to UK SITS Supplier Rankings 2019 (July 2019). It is a snapshot of how these suppliers rate versus the eight key characteristics for prospering during the economic fallout of the COVID-19 pandemic.

Read more

Cloud and Infrastructure Services Supplier Prospects 2020 and beyond - April 2020

In “Cloud and Infrastructure Services Supplier Prospects 2020 and beyond”, we look at the Top Ten leading players (by revenue) in the UK Infrastructure Services market, and assess what they will need to do to be successful this year and beyond. We also provide our analysis of the potential hurdles that will prevent suppliers reaching their potential in the short and mid-term.

Read more

Experience by design - April 2020

User experience continues to be at the heart of successful digital transformation and remains one of the biggest single areas of investment in the tech space. Customer experience transformation has captured the headlines but has matured to encompass the citizen, employee and now supplier network. An outstanding digital experience is increasingly becoming a prerequisite for all aspects of operations. Getting this right is all about great design.

Read more

COVID-19 – An ill wind to fan the flames of the Fourth Industrial Revolution? - April 2020

Whether one identifies the trigger point as the advent of broadband, or the dawn of the social media age or the explosion in smartphone usage, we are now at least fifteen years down the path towards the Enterprise 4.0 era. But this was before the advent of the coronavirus pandemic…

Read more

Graph Databases: Weaving frictionless business; accelerating AI/ML - April 2020

As organisations re-evaluate their software estates in the light of lessons learned during the COVID-19 pandemic and assess what they need to do to recover and re-ignite growth, certain technologies will emerge as enablers that justify a share of hard-pressed IT budgets. This report examines the technology, use cases, supplier landscape, and opportunities for surrounding Software and IT Services suppliers.

Read more

SD-WAN: UK Market Update 2020 - April 2020

This report provides a snapshot of recent customer deployments of software defined wide area network (SD-WAN) solutions in the UK and Ireland. It goes on to discuss how suppliers and service providers are shifting focus away from the delivery of improved bandwidth and cost savings on existing client connectivity contracts towards secure, reliable access to cloud-hosted applications and services from distributed locations as a way to broaden the potential customer base.

Read more

Pulsant: Leaner and more resilient in uncertain times - April 2020

We caught up with Pulsant CEO, Rob Coupland, just as the UK came to the end of week two in lockdown. The firm moved early when the crisis began to gather pace, conducting a risk assessment in early March and ensuring support staff were able to provide continuity of customer service once the government guidance came into play. This report analyses some of the actions taken to improve operational capabilities and ready the firm for improved growth.

Read more

COVID-19: Impact on the tech sector - suppliers, customers & market trends - March 2020

TechMarketView outlines its current thinking on the impact of the COVID-19 situation on the UK tech market. How have IT suppliers reacted? What are their customers saying? What will be the short-term and long-term impact? Who will be the suppliers with the most resilient revenues?

Read more

AWS: Operationalising AI/ML - March 2020

This report explores how AWS is approaching the challenges end user organisations face when moving AI/ML-backed projects into enterprise-wide production. It looks at the three layer approach and areas of focus; and how they compare to Microsoft Azure and Google Cloud.

Read more

Future Growth in RPA - March 2020

This report looks at where the Robotic Process Automation (RPA) market is today, what the adoption of automation looks like in practice, and what is likely to drive the next wave of growth within the market. It concludes with a range of recommendations for both software vendors and service providers.

Read more

Introducing Frictionless Fabric: Architecting the ultimate digital entity - March 2020

This report introduces the Frictionless Fabric, the model for the ultimate digital entity. TechMarketView's Frictionless Fabric is a guide to how software and services are realigning and combining for the digital age and indentifies the areas end user organisations and suppliers should be investing in as they architect the ultimate digital entity.

Read more

Cyber Security Supplier Prospects 2020 and Beyond - February 2020

Out latest Cyber Security Supplier Prospects 2020 and Beyond report analyses the Top Ten leading players (by revenue) in the UK market - those that provide a mixture of cyber security hardware and software infrastructure and associated services to UK public and private sector customers - and assesses the technologies and strategies they should apply to be successful this year and beyond.

Read more

Application Services Supplier Prospects 2020 and Beyond - February 2020

2020 would seem set to be a good year for the Application Services (AS) market. The uncertainties surrounding the big Brexit question that dogged investment decisions during the last third of 2019 have been removed and customer spend on the “new” continues to expand quickly. Demand in the applications-centric Digital Solutions arena, for example, is set to increase by over 30% during this year. At an overall AS market level, however, growth remains muted. For the forecast period to 2022, we expect AS CAGR to reach just 2.7% on par with the overall SITS market. So why this disconnect and what challenges does it create?

Read more

UK Tech Investment Patterns - February 2020

This data-driven report provides a review of the VC and PE UK technology investment landscape for a six month period during 2019, based on investment activity derived from TechMarketView UKHotViews. This data provides a snapshot of the funding scene, particularly around the start-up community. The UK Tech Investment Patterns report provides the data and insight to understand funding levels and directions, the types of technologies and companies benefitting, and where investment is waning.

Read more

Attracting funding in the UK market - February 2020

The funding environment for early-stage companies in the UK is undeveloped in comparison to the US and some other countries. Despite the quality and quantity of developments in the UK, the market has historically been short of the capital required to exploit and drive the opportunities to full commercialisation.

Read more

Business Process Services Supplier Prospects 2020 - January 2020

Our new Business Process Services (BPS) Supplier Prospects 2020 report looks at how the top 10 largest players in the market are set up to deal with the current turbulent market environment. Digital complexity is driving the market forward, with clients looking for guidance as they look to navigate the emerging “digital chaos”. One of the clearest symptoms of this is the increasing requirement for expert advice as organisations grapple with their next move. Buyers are expecting digital solutions to create value quickly, which means suppliers are having to be geared up to operate at speed.

Read more