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Sefton Metropolitan Borough Council and Agilisys have announced the renewal and expansion of their strategic relationship with a significant new contract for ICT Managed Services. This latest development extends a successful partnership that began in 2016 (see Sefton Council: Out with Arvato, in with Agilisys | TechMarketView), demonstrating the strength of a collaboration that has adapted over the years to meet changing technological needs.
The renewed partnership, following a competitive tendering process, will commence on 1st October 2025, for an initial four-year term with an option to extend by one year, and represents a significant evolution from where the relationship began nearly a decade ago when Agilisys first took over from Arvato in delivering managed IT services to the council.
The relationship has matured from a more traditional IT service arrangement to a forward-looking transformation partnership. When Agilisys won the initial contract, the focus was primarily on delivering managed IT services. Today, the partnership has what looks to be a decidedly more strategic dimension, with Agilisys positioned to help Sefton "fully harness the capabilities of technology, leveraging our expertise in data, automation, and transformation."
This shift aligns with Agilisys' business evolution, particularly its investment in Agilisys Transform (recently rebranded from Agilisys Product – see Agilisys Product becomes Agilisys Transform | TechMarketView). As highlighted in our analysis, Agilisys has been boldly moving beyond its heritage in IT and business process services to develop GenAI-centric products focused on transforming citizen outcomes and public sector productivity.
The renewed Sefton contract demonstrates the growing synergies between Agilisys' heritage outsourcing business and its emerging product innovation. Key elements - supporting Sefton's 'Cloud First' approach, redesigning network infrastructure towards Zero Trust principles, and exploring emerging technologies - create opportunities to leverage capabilities being developed through Agilisys Transform. Agilisys is demonstrating its ability to evolve its strategic client relationships so that they mature and adapt to embrace new technological possibilities.
Posted by: Georgina O'Toole at 08:43
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