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Tuesday 08 June 2021

Qlik spotlights data literacy

Qlik logoAs part of its ongoing commitment to increase data literacy within organisations, Qlik launched the second generation of its data literacy program designed to build data fluency across workforces so that everyone has the ability to use the data flowing through the business. 

Data Literacy relates to the skills to read, work with, analyse and communicate with data, skills that can be overlooked as the technical aspects of data strategies are put in place. Qlik’s Data Literacy Index indicated that 93% of business leaders believe it is vital for their employees to be data literate  but just 21% of the workforce were confident in their data literacy skills and only 25% felt fully prepared to use data effectively when entering their current role.

The Data Literacy 2.0 program provides a methodology and best practice to start and scale data literacy, instructor and self service courses, skills tracking with assessments and certification and a community portal for peer-to-peer collaboration. 

As levels of digitalisation increase, driving the volume and importance of data ever upwards, the ability of individuals to deal with data effectively may assumed but not necessarily the case in practice. Organisations talk about empowering employees by providing access to information but empowerment involves more than passive consumption of pre-prepared outputs. And for the benefit of business and individuals alike, data literacy should not be the preserve of certain roles or functions. Data visualisation tools from Qlik, Salesforce/Tableau, Adobe and so on, are part of the solution but not the complete answer, hence Qlik's focus on data literacy.

BT provides an example of the approach in practice through an 18 month data transformation journey within the BT Consumer unit to put data into the hands of the 1200-strong team to drive informed decision making. Results include £2m cost savings. The Qlik Sense product has played its part but BT is also committed to building data literacy across the workforce, supporting continuous learning using Qlik Continuous Classroom for example. 

The Data Literacy program is a revenue stream for Qlik and food for thought for other suppliers and their customers​

Posted by: Angela Eager at 09:31

Tags: software   enduser   data  

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