Frequently asked questions


Website user guide

This guide provides an overview of the main areas of the website and explains how to access our different resources.

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Website FAQ's

This resource will help to answer questions that you may have about our new website.

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An introduction to

This video provides a short introduction to our website.

Navigating the website

This tutorial will explain how to find your way around the website.

How to login

A quick guide to logging on to

Accessing our research

This tutorial will explain how to access the research archive.

How to use the search facility

Find out how to use the search and advanced search facilities.

How to create a saved search

This tutorial provides instructions of how to generate and save your own search term.

Creating a reading list

Find out how to generate your own printable reading list from UKHotView and UKHotViews Extra articles.


If you are an existing customer and require technical or other support please contact us and one of the team will get back to you as soon as possible.

If you are not yet a client and would like more details on our subscription, engagement or banner advertising packages please contact our Client Services team.

If your enquiry relates to an invoice or other accounts issue please contact Judy Benfield or email

For all other enquiries please click here and we'll do our best to help.

Frequently Asked Questions

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For further details speak to our Client Services Team

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