PublicSectorViews recently published research

TechMarketView's Predictions for 2025 reflect the breadth of the challenge for tech buyers who must simultaneously embrace change, demonstrate value, and move at pace.

In seeking to sum up in a few words the key trends that we think will impact the UK tech market in 2025, TechMarketView has chosen its new research theme: Sink or Sprint.  This launch paper explains why.

This report provides TechMarketView’s view of the UK Local & Regional Government Software and IT Services (SITS) market from a market and supplier perspective. It includes our Top 10 Local & Regional Government SITS rankings for 2023, as well as our view of those suppliers that are ‘on the rise’ and, therefore, threatening to unseat the leading players, and a handpicked selection of suppliers that are worth keeping a close eye on, due to their renewed interest in the sector, recent successes, or differentiated approach. It also includes our market outlook for the 2024-27 forecast period.

This report provides TechMarketView’s view of the UK Defence Software and IT Services (SITS) market from a market and supplier perspective.

The report includes TechMarketView’s Top 10 Defence SITS rankings for 2023, as well as our view of those suppliers that are ‘on the rise’ and, therefore, threatening to unseat the leading players, plus a handpicked selection of suppliers that are worth keeping a close eye on, due to their renewed interest in the sector, recent successes, or differentiated approach.

Subscribers will also find our latest forecasts for the UK Defence SITS market.

This report provides TechMarketView’s view of the UK Health Software and IT Services (SITS) market from a market and supplier perspective.

The report includes TechMarketView’s Top 10 Health SITS rankings for 2023, as well as our view of those suppliers that are ‘on the rise’, and a handpicked selection of suppliers that are worth keeping a close eye on.

Subscribers will also find our latest forecasts for the UK Health SITS market. Our view of 2023, and our forecasts through to 2027, are based on our proprietary Digital Evolution Model (DEM).

This report provides TechMarketView’s view of the UK Education Software and IT Services (SITS) market from a market and supplier perspective.

The report includes TechMarketView’s Top 10 Education SITS rankings for 2023, as well as our view of those suppliers that are ‘on the rise’ and, therefore, threatening to unseat the leading players, and a handpicked selection of suppliers that are worth keeping a close eye on, due to their renewed interest in the sector, recent successes, or differentiated approach.

Tech Confidence Index (TCI) is a new initiative launched in 2024, with a goal to create a bellwether for the state and prospects of the UK tech sector.

This six-monthly survey of UK technology sector leaders is tracking the confidence of the UK technology scene to help both Software & IT Services (SITS) suppliers and end users understand market sentiment, whilst planning and preparing for the period ahead.

This first edition of the TCI includes the results of a major survey of c.250 business leaders, including CEOs, VPs, MDs and Sales and Finance heads, serving all major SITS sectors and end user industries.

This data-driven report reviews G-Cloud sales figures covering the financial year 2023-24. It includes analysis of lots, supplier size, leading suppliers and buyers, and subsector (central government, defence, health etc.) variability.

This data-driven report reviews Digital Specialists (Digital Outcomes & Specialists, Digital Outcomes 6 and Digital Specialists & Programmes) sales figures covering the financial year 2023-24. It includes analysis of lots, supplier size, leading suppliers and buyers, and subsector (central government, defence, health etc.) variability. 

This report provides TechMarketView’s view of the UK Central Government Software and IT Services (SITS) market from a market and supplier perspective.

The report includes TechMarketView’s Top 20 Central Government SITS rankings for 2023, as well as our view of those suppliers that are ‘on the rise’ and, therefore, threatening to unseat the leading players, and a handpicked selection of suppliers that are worth keeping a close eye on, due to their renewed interest in the sector, recent successes, or differentiated approach.

This report consolidates TechMarketView’s analysis of the UK public sector software and IT services (SITS) market in 2023 and forecasts how the market will perform over the period 2024-27. It also contains an update to our UK public sector SITS Top 20 supplier rankings based on the latest available financial information (as at end of June 2024). Top 20 rankings for central government and Top 10 rankings for each of the remaining subsectors (local government, health, education, police and defence) are also provided.

We look at the Top 20 suppliers in the UK public sector SITS market. We review recent progress, look at the key market challenges and assess what suppliers need to do to maximise their potential in 2023 and beyond.

This report provides predictions for the use of technology in the public sector in 2024 and beyond. It provides six predictions for each of the six subsectors TechMarketView tracks (Central Government, Local & Regional Government, Defence, Health, Education and Police).

This report provides TechMarketView’s view of the UK Local & Regional Government Software and IT Services (SITS) market from a market and supplier perspective.

This report provides TechMarketView’s view of the UK Police Software and IT Services (SITS) market from a market and supplier perspective.

This report provides TechMarketView’s view of the UK Defence Software and IT Services (SITS) market from a market and supplier perspective.

This report provides TechMarketView’s view of the UK Education Software and IT Services (SITS) market from a market and supplier perspective.

This report provides TechMarketView’s view of the UK Central Government Software and IT Services (SITS) market from a market and supplier perspective.

The report includes TechMarketView’s Top 10 Central Government SITS rankings for 2022, as well as our view of those suppliers that are ‘on the rise’ and, therefore, threatening to unseat the leading players, and a handpicked selection of suppliers that are worth keeping a close eye on, due to their renewed interest in the sector, recent successes, or differentiated approach.

This data-driven report reviews G-Cloud sales figures covering the financial year 2022-23. It includes analysis of lots, supplier size, leading suppliers and buyers, and subsector (central government, defence, health etc.) variability. 

This data-driven report reviews Digital Specialists (Digital Outcomes & Specialists, Digital Outcomes 6 and Digital Programmes & Specialists) sales figures covering the financial year 2022-23. It includes analysis of lots, supplier size, leading suppliers and buyers, and subsector (central government, defence, health etc.) variability. 

This report consolidates TechMarketView’s analysis of the UK public sector software and IT services (SITS) market in 2022 and forecasts how the market will perform over the period 2023-26. It also contains an update to our UK public sector SITS Top 20 supplier rankings based on the latest available financial information (as at end of June 2023). Top 20 rankings for central government and Top 10 rankings for each of the remaining subsectors (local government, health, education, police and defence) are also provided.

This report reviews the history of digital transformation at Greater Manchester Police (GMP), discussing the troubled iOPS implementation and its impact on the organisation. It looks at the positive progress GMP has made in recent years through a new approach to digital transformation and how this has contributed to His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) removing the force from enhanced monitoring. It also reviews the reasons behind these successes e.g., engaged leadership, industry partnership and a focus on interoperability and user experience. 

This report should be read alongside our UK Public Sector Software & IT Services: Suppliers, Trends & Forecasts 2022-2025 report, our recent UK Public Sector Software & IT Services: Market Outlook Update & Predictions, and individual subsector reports on the Central Government, Defence, Local & Regional Government, Health, Police, and Education SITS markets.

In the following pages, we look at the Top 20 suppliers in the UK public sector software and IT services (SITS) market. We review recent progress, look at the key market challenges and assess what suppliers need to do to maximise their potential in 2023 and beyond.

This report provides an update to our public sector SITS market outlook for 2022-25. It is intended to provide a brief ‘mid-term’ update to our Public Sector Software and IT Services Suppliers, Trends and Forecasts 2022-25 report, which was published in July 2022.

This report consolidates TechMarketView’s analysis of the UK Police Software and IT Services (SITS) market in 2021 and forecasts how the market will perform over the period 2022-25.

In this report we have researched and analysed the Indian-centric software and IT services (SITS) suppliers active in the UK market to determine the turnover they derived from the UK public sector SITS market in their last reported financial year (and the year-on-year growth).

At the beginning of November 2022, we wrote about the awarding of the Crown Hosting II framework to Crown Hosting Data Centres (CHDC) (see Crown Hosting II awarded to CHDC | TechMarketView). At the time, we saw it purely as an extension of the arrangements that have been in place since 2015. However, there have been some important changes. And those changes might herald a step-change for the Crown Hosting.

At the beginning of November 2022, we wrote about the awarding of the Crown Hosting II framework to Crown Hosting Data Centres (CHDC) (see Crown Hosting II awarded to CHDC | TechMarketView). At the time, we saw it purely as an extension of the arrangements that have been in place since 2015. However, there have been some important changes. And those changes might herald a step-change for the Crown Hosting.

This report consolidates TechMarketView’s analysis of the UK Education Software and IT Services (SITS) market in 2021 and forecasts how the market will perform over the period 2022-25.

This data-driven report reviews the Digital Future sales figures covering H1 of the 2022-23 financial year (six months ended 30 September 2023). It includes data from six Crown Commercial Service frameworks in the Digital Future category: G-Cloud; Digital Outcomes & Specialists (DOS); Cloud Compute; Digital Capability for Health (DCFH); Digital Inclusion & Support (DIS) DPS; and Digital Specialists & Programmes (DSP). 

In this research, following an in-depth interview with NHS SBS Managing Director, Erika Bannerman, TechMarketView looks at how NHS SBS is responding to a fast-changing NHS landscape by reimagining shared services for the digital age – developing new platforms and services that make life easier for NHS employees, patients, and suppliers.

This report consolidates TechMarketView’s analysis of the UK Local & Regional Government Software and IT Services (SITS) market in 2021 and forecasts how the market will perform over the period 2022-25.

This report consolidates TechMarketView’s analysis of the UK Health Software and IT Services (SITS) market in 2021 and forecasts how the market will perform over the period 2022-25.

This report consolidates TechMarketView’s analysis of the UK defence software and IT services (SITS) market in 2021 and forecasts how the market will perform over the period 2022-25.

This report consolidates TechMarketView’s analysis of the UK central government software and IT services (SITS) market in 2021 and forecasts how the market will perform over the period 2022-25.

This report consolidates TechMarketView’s analysis of the UK public sector software and IT services (SITS) market in 2021 and forecasts how the market will perform over the period 2022-25. It also contains an update to our UK public sector SITS Top 20 supplier rankings based on the latest available financial information (as at end of June 2022).

This data-driven report reviews the 12 months of the Crown Commercial Service’s (CCS) Transport Technology & Associated Services framework sales figures covering the UK Government’s 2021-22 financial year (01 April 2021 to 31 March 2022). It includes data from the three iterations of the framework— Transport Technology & Associated Services (RM6099); Traffic Management Technology 2 (RM1089); and Traffic Management Technology (RM869).

Last week, Atos announced it was considering splitting its business in two. The mechanics of the deal can be found here: Atos is considering splitting the business into two. In summary, if the restructuring goes ahead, we will see the creation of two businesses. The first (SpinCo) would be named Evidian and would bring together Atos’ Digital and Big Data and Security (BDS) business lines. The second (TFCo) would retain the Atos name and would include Managed Infrastructure Services, Digital Workplace, and Professional Services.

This data-driven report reviews the 12 months of the Crown Commercial Service’s (CCS) Technology Services sales figures covering the UK Government’s 2021-22 financial year (01 April 2021 to 31 March 2022). It includes data from the three iterations of the framework—Technology Services (RM1058); Technology Services 2 (RM3804); and Technology Services 3 (RM6100).

This data-driven report reviews the 12 months of the Crown Commercial Service’s (CCS) Digital Future sales figures covering the UK Government’s 2021-22 financial year (01 April 2021 to 31 March 2022). It includes data from four CCS frameworks in the Digital Future category: G-Cloud, Digital Outcomes & Specialists (DOS), Digital Capability for Health (DCFH), and Digital Inclusion & Support (DIS) DPS.

This report should be read alongside our UK Public Sector Software & IT Services: Suppliers, Trends & Forecasts 2021-2024 report, our recent Market Outlook Update, and individual subsector reports on the Central Government, Defence, Local & Regional Government, Health, Police, and Education SITS markets.

In December 2021, BT invited TechMarketView to visit the National Management Centre (NMC) to see the progress that has been made in improving the ability for UK policing to prepare for, respond to, and recover from cyber attacks and security breaches. This report provides the background to the NMC, reviews the role the NMC is playing in police cyber resilience, and the importance of a strong partnership and effective collaboration in driving progress.

This data-driven report reviews the 12 months (January-December) of Digital Future sales figures covering the 2021 calendar year. It includes data from three Crown Commercial Service (CCS) frameworks in the Digital Future category: G-Cloud, Digital Outcomes & Specialists (DOS) and, most recently, Digital Capability for Health (DCFH).

This report provides TechMarketView’s view of the UK Education Software & IT Services (SITS) market from a market and supplier perspective.

This report provides TechMarketView’s view of the UK Police Software & IT Services (SITS) market from a market and supplier perspective.

This report provides TechMarketView’s view of the UK Health Software & IT Services (SITS) market from a market and supplier perspective. PublicSectorViews subscribers will find TechMarketView’s Top 10 Health SITS rankings for 2020, as well as our view of those suppliers that are ‘on the rise’ and, therefore, threatening to unseat the leading players, and a selection of suppliers that are worth keeping a close eye on, due to their renewed interest in the sector, recent successes, or differentiated approach.

As we have highlighted with the launch of our 2022 Research Theme – Building Resilience – the UK’s national resilience has been tested throughout the COVID-19 pandemic: the economy was disrupted, supply chains were impacted, and systems, procedures and processes were put under strain. As we head into 2022, TechMarketView’s PublicSectorViews team believes that many of the trends we are likely to witness will be related to the UK Government strengthening our national resilience. That will mean a focus on many types of resilience: financial & economic, ICT & cyber, strategic & operational, workforce & supplier, societal & community, environmental, & supply chain.

This report provides TechMarketView’s view of the UK Local & Regional Government (LRG) Software & IT Services (SITS) market from a market and supplier perspective.

This report provides TechMarketView’s view of the UK defence software and IT Services (SITS) market from a market and supplier perspective.

This data-driven report reviews the six months (April-September) of Digital Marketplace sales figures covering H1 of the UK Government year 2021-22. It includes data from three Crown Commercial Service (CCS) frameworks: G-Cloud, Digital Outcomes & Specialists (DOS) and, most recently, Digital Capability for Health (DCFH).

This report consolidates TechMarketView’s analysis of the UK public sector software and IT services (SITS) market in 2020 and forecasts how the market will perform over the period 2021-24. It also contains an update to our UK public sector SITS Top 20 supplier rankings based on the latest available financial information (as at end of June 2021). Top 20 rankings for central government and Top 10 rankings for each of the remaining subsectors (local government, health, education, police and defence) are also provided.

This report provides TechMarketView’s view of the UK central government software and IT Services (SITS) market from a market and supplier perspective.

This report seeks to understand how the leading suppliers of IT services to UK central government are responding to the new procurement requirements as defined in the UK Government’s Procurement Policy Note ‘taking account of social value through government’s commercial activities’.

Tata Consultancy Services (TCS) has been working in the education sector for more than a decade, but its recent move to bring together its extensive experience in the sector into a single business unit could be a game changer. TechMarketView spoke to Ankur Mathur, who leads the new Education Business Unit, and Priyanka Sethi (Head of Sales, Education and CMI) about TCS’ education heritage, proposition, and prospects.

Integrated Care Systems (ICSs) are set to become an important feature of England’s health and care system. But what exactly is an Integrated Care System? How will they operate? Which areas are leading the way? And do they represent an opportunity for tech suppliers? It’s a surprisingly complicated picture and there are still many unknowns, but these are the questions that we set out to address in this report.

TechMarketView caught up with CEO Ian Crichton and CFO Simon Belfer about the changes in the business. In this research note we look at the history of Servelec, how it has restructured since it was taken private by Montagu Private Equity, its strategy and product mix, its financial performance in 2020, and its prospects for the future.

This data-driven report reviews the Digital Marketplace sales figures covering the period for the government year 2020-21. It includes data from two Crown Commercial Service (CCS) frameworks: G-Cloud and Digital Outcomes & Specialists (DOS).

To Reset & Reimagine public service delivery will be no easy task. There will be significant opportunities for suppliers, but success will increasingly rely on an ability to demonstrate a citizen centric approach that is delivered in an economically, environmentally and socially responsible manner. In Public Sector Predictions 2021 we review the following themes: Budgetary pressures increase the need to automate Sustainability becomes a differentiating factor Remote working brings both opportunities and threats The demand for digital ethics grows as AI faces increasing scrutiny Collaboration momentum will accelerate innovation