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New research

Listen to Jon Davies, Research Director of FinancialServicesViews, introduce his latest research.

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TechMarketView has a dedicated research stream focused on the supply of software and IT services (SITS) to the UK Financial Services sector (banking, financial markets and insurance businesses). FinancialServicesViews is led by Research Director, Jon C Davies. Jon has over 30 years’ experience within the financial services and technology industries and an in-depth knowledge of insurance, retail banking and global IT.  During his 18 year career with North American technology giant DXC (formerly CSC) Jon held a variety of research, planning and strategy roles.

The Financial Services sector is the largest buyer of software and IT services in the private sector. Many of the largest vendors in the SITS industry generate over one quarter of their revenue from this sector and there are many mid-size and smaller companies who are almost entirely dependent on customers in Banking, Financial Markets and Insurance. This sector is home for some of the most innovative and leading -edge suppliers as financial services companies seek to use technology to generate real competitive advantage and faster profits growth.

The technology underpinning this global sector is having to evolve more quickly than in any other area, as end-customers demand better service, through more channels and devices from their financial services providers and as regulators impose ever more scrutiny. Despite the sector being the focus of intense activity however, there is a lack of quality, independent research, probably due to the secrecy of many of the buyers, the complexity of the markets and the speed of change.

FinancialServicesViews provides commentary on key suppliers in the market, identifying ‘hot spots’, and highlighting potential success and failures of business models and strategies of individual vendor companies. TechMarketView’s FinancialServicesViews research is closely linked to our broad coverage of the UK SITS market, drawing on the expertise of the other TMV research directors, who contribute research to the stream in their specialist areas.


"As we look forward to the year ahead and consider some of the key developments and trends that may come to the fore, it is apparent that the effects of the pandemic will inevitably be felt well into 2021 and beyond. The financial services SITS market in the UK was worth £13.1bn in 2019. Prior to 2020, growth had been on a steady upward path. The negative impact of the coronavirus and the ensuing downturn mean that by the end of 2020 total spend is likely to be more than £1bn lower than previously expected."

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