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717 UKHotViews

CentralNic scaling rapidly

Full year results from internet domain name and web services provider CentralNic, show the impact of its acquisition-led growth strategy, increasing revenue by 121% in 2020 to $241.2m (FY19 $109.2m). Profitability also grew significantly with...

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Type: UKHotViews Streams: TSV

Teleperformance sees revenue grow but profits decline

Despite the impact of COVID customer management outsourcer Teleperformance saw its strongest like for like revenue growth to date, up 11.6% to €5.73bn (FY19 €5.36bn) in 2020. However, profitability was down 0.9% with EBITDA of €1,13...

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Type: UKHotViews Streams: TSV

EXL declines 3.3%

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28 UKHotViewsExtra

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Pivoting to digital BPO – Capita’s new Grant Management platform GrantIS

Capita’s new Scaling Partner - Level and its financial wellbeing platform

The quiet evolution of Liberata

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34 Reports

Solutions Supplier Prospects 2021

In this report, we look at the Top Ten leading players (by revenue) in the UK SITS Solutions market, and assess what they will need to do to be successful now and beyond. We also provide our analysis of the potential hurdles that will prevent supp...

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Type: Reports Streams: TSV

Top 3 emerging BPS buying trends: 2021-23

2020 has been a year like no other. Reacting and responding to the COVID-19 pandemic has caused organisations to prioritise what is most important and to accelerate their digital agendas.   This report looks at how COVID-19 is changing en...

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Type: Reports Streams: TSV

Mortgage Collections Post-Covid

The customer profile of those requesting payment holidays is very different post-Covid than it would be in more “normal” circumstances. Many mortgage holders who are unable to make their payments, would have had no prior history of arr...

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Type: Reports Streams: FSV TSV
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66 News

*NEW RESEARCH* Solutions Supplier Prospects 2021

Taking a step back to what we saw going on in the wider UK SITS market before Covid-19 struck, we settled on a research theme of “Digital Chaos”. This was designed to reflect the fact that whilst there had been plenty of progress in di...

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Type: News Streams: TSV

*UKHotViewsExtra* Pivoting to “Digital BPO” – Capita’s new Grant Management platform GrantIS

Over the last few years, we have seen the Business Process Service (BPS) market increasingly migrate away from heritage “lift and shift” style operations towards new platform/technology enabled services and Business Process-as-a-servic...

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Type: News Streams: PSV TSV

*NEW RESEARCH* Top 3 emerging BPS buying trends: 2021-23

Published today, TechMarketView’s Top 3 emerging BPS buying trends: 2021-23 report looks at how COVID-19 is changing end-user requirements in terms of what buyers need, and prioritise, from their business process service (BPS)...

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Type: News Streams: TSV
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