Platform defines Cognizant's BPS strategy

I had chance to meet up with Cognizant’s business process executives recently to learn more about its strategy as it moves away from lift and shift BPO contracts to deliver business processes-as-a-service (BPaaS).

Cognizant began going to market with the BPS term at the start of 2011, and offering a new business process platform to orchestrate delivery for its clients. What is clear is that Cognizant ‘gets BPS’. But will the strategy generate for Cognizant the higher value business and more strategic client relationships intended? Subscribers to TechMarketViews' BusinessProcessViews research service can read the full analysis here.

Posted by John O'Brien at '15:27' - Tagged: offshore   bpo   bpaas   bps