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Monday 31 July 2023

*UKHotViewsExtra* Predyktable looks to differentiate in Retail through Prescriptive analytics

Predyktable UK startup Predyktable is looking to help retail and hospitality organisations become more data driven through its prescriptive analytics solution, combining consultancy expertise with data science. I recently caught up with CEO and co-founder Phillip Sewell and Chief Product Officer, Andrew Kohter, to understand more about the business and the value of prescriptive analytics.

Predyktable is a relatively new organisation formed mid-way through 2022, but with decades of industry experience through its leadership team. The company is funded through angel investors and has been operating off the radar so far, spending its time since inception building up its software and prescriptive models, and testing the waters with potential clients, the reception so far has been very encouraging I’m told.

Now I’m sure you may be wondering what is Prescriptive analytics? Well, it is a fairly new concept, at least in comparison to the more well-known predictive analytics. Prescriptive looks to go a step than just making predictions though, and highlights specific actions retailers should take such as identifying price points, messaging and social channels to use.

In this UKHotViewsExtra article we explore the value of prescriptive analytics, the Predyktable platform, the importance of being data driven for retail and hospitality organisations to survive and thrive, and how data could be used in new ways to potentially transform the high street.

If that sounds interesting then make sure to read the full article - Predyktable looks to differentiate in Retail through Prescriptive analytics available for TechMarketView subscribers, including UKHotViews Premium subscribers.

If you aren't a subscriber – or aren't sure if your organisation has a corporate subscription – please contact Deb Seth to find out more.

Posted by Simon Baxter at '09:04' - Tagged: analytics   retail  

Thursday 27 July 2023

TechMarketView Evening 2023: Guest speakers confirmed!

If you haven’t booked to attend our annual Evening with TechMarketView this year, the question must be, why not?

At 6:30pm on Thursday 21st September, we will be gathering at the Royal Institute of British Architects (RIBA) in London where we’ll have a raft of impressive speakers ready to help you navigate your way through an increasingly complex tech market.

After welcoming you with drinks, you will join us in the auditorium for an hour-long pre-dinner session to hear from TechMarketView’s top analysts and our guest speakers. A combination of short presentations, a fireside chat, and a panel debate are set to bring TechMarketView’s 2023 research theme – Pursuing Productivity – to life.

We’ll look closely at the UK’s record on Productivity, investigate how different industry sectors are faring, and reveal if technology investment is making a difference. We’ll ask whether next-generation technologies will significantly impact the ability of organisations to boost their Productivity. And, with Sustainability increasingly on the boardroom agenda, we’ll question - as we launch brand new TechMarketView analysis - whether the Pursuit of Productivity can be achieved while remaining committed to environmental care and social well-being.

Paula Sussex_Photo

We are delighted to announce today that two fantastic guest speakers will be joining us for our panel debate:

  • Paula Sussex (pictured above) is CEO of UK identity service, OneID. As well as new learnings from her most recent role, she will bring insight from her years of working as CEO of both the Student Loans Company and the Charity Commission, plus tech companies including Atos and CGI.
  • Ann Walker (pictured below) is Delivery Director Product & Technology, Migration & Borders Technology Portfolio (MBTP), DDaT, within the Home Office. Having worked in the Home Office since 2000, and in department's technology function since 2008, she brings a wealth of knowledge from the public sector, at a time when it is struggling to move the Productivity needle.

Ann Walker, Home Office - PhotoAnd if that isn’t enough to tempt you, you’ll also be mixing with some 200 other tech industry leaders including those from among the largest tech companies operating in the UK, such as global SIs, as well as local heroes. Don’t be shy – seek them out and introduce yourself during the registration drinks reception or after the three-course dinner. It could be the foot in the door you’ve been looking for in your quest for new partners.

You can book a ticket online at a cost of just £475 (+VAT) (but why stop at just one? What about inviting clients or prospects or valued team members?) through our Event Administrator, tx2events, at this link. You can also find out more about the event on our website here.

TMVE - book your ticket now

We look forward to welcoming you for an enjoyable and insightful evening. What are you waiting for?

With thanks to our sponsors:

Sponsor logos

Posted by Georgina O'Toole at '07:00' - Tagged: TechMarketView   event  

Tuesday 25 July 2023

*UKHotViewsExtra* NEC Software Solutions: Performance and Prospects

NECSWS logoIt has been two years since Northgate Public Services adopted the branding of its parent company and became NEC Software Solutions UK Ltd (NECSWS). In our latest HotViewsExtra article, TechMarketView takes a closer look at the progress it has made and its prospects for the future.

It has been a pivotal two years for NECSWS. As well as rebranding, the company has developed stronger synergies with the wider NEC group and made significant leadership changes.

NECSWS added scale to its Health division through the acquisition of Vantage Health, which is now fully integrated under the NECSWS brand. It also announced the acquisition of Capita’s Secure Solutions & Services (SSS) Public Safety business. The CMA investigation into this deal resulted in a requirement to divest significant parts of NECSWS’s public safety business—this process should be completed shortly.

UKHV Premium LogoIt has been a momentous 24 months for NECSWS, with rebranding, a management restructure, acquisitions, and the CMA investigation, but the company has continued to make steady progress. Once the CMA investigation is behind them, NECSWS should be in a strong position to make a significant leap forward in its ambitions.

TechMarketView subscribers, including UKHotViews Premium subscribers, can read more about NECSWS’s performance and prospects in our expanded UKHotViewsExtra article here.

If you aren't a subscriber – or aren't sure if your organisation has a corporate subscription – please contact Deb Seth to find out more.

Posted by Dale Peters at '09:47' - Tagged: software   health   housing   local+government   public+safety   public+sector  

Thursday 20 July 2023

OLM's Peter O'Hara recognised for services to social care

It was a joy to see Peter O’Hara, CEO and founder of care tech business OLM, recognised in the King’s first Birthday Honours list with an MBE for services to social care last month. 

Peter O'HaraA pioneer of ‘tech for good’, Peter founded OLM in 1991 with the aim of using technology to make a positive difference to people’s lives and I don’t know anybody who is more passionate about the modernisation and advancement of social care delivery. 

Despite adult social care being one of the biggest service challenges facing local authorities and a key barrier to reducing pressure on NHS services (see our Local & Regional Government SITS Suppliers, Trends & Forecasts report), social care remains the poor relation of healthcare in the UK when it comes to tech investment and strategic action from central government. 

OLM is one of a handful of software and IT services suppliers with a focus on the social care sector in the UK – other key players include System CAccess Group and Advanced – and it’s sense of purpose is palpable. We were therefore particularly pleased to see this recognition for Peter’s 33 years of dedication to the company he founded and the care sector.   

Now the largest supplier focused purely on social care technology in the UK, OLM has a team of more than 200 staff and turned over £15m in FY22. Read more...

Posted by Tola Sargeant at '14:41' - Tagged: people   software   social+care  

Wednesday 19 July 2023

Unique market data: Don’t leave this year to chance

TechMarketView’s mission is to help its clients grow – not just in terms of revenue, but more broadly in terms of thriving as an organisation.

Central to this is the provision of a unique data sets and analysis that explains how the UK market will unfold and how to flourish against that backdrop.mtf

Freshly published, and only available for members of our Foundation Service research programme, is TechMarketView’s much-anticipated Market Trends and Forecasts 2023 report.

Several months in the making, the report draws on TechMarketView’s unique combination of data and analysis, but also its relationships within the UK market.

We would therefore like to extend a special thanks to the CIOs, CTOs, CEOs, CFOs and their respective teams for their time and invaluable inputs during the research process.

This year’s analysis is FASCINATING. It shows that in 2022 (the last full year of analysis), growth hit its highest level for more than a decade - up 12.2% to £67.7bn. Furthermore, over the course of the next three years, spend on digital products and services will increase from c.56% of the market today to c.72% of the total UK SITS market in 2026.

Over this period, organisations will seek to drive greater value from their recent hikes in digital expenditure and will take a more exacting approach to technology investment decisions. Market growth is therefore set to dip from 12.2% in 2022 to 6.9% in 2023. Nevertheless, TechMarketView is forecasting a solid Compound Annual Growth Rate (CAGR) of 5.8% through to 2026.

TechMarketView's proprietary Digital Evolution Model (DEM) provides breadth and depth of understanding across the many aspects of the Software and IT Services market and can be downloaded separately by clients as an Excel file. For added depth of insight, we also provide data across all the major industry sectors, including Public Sector where TechMarketView is a key advisor.

TechMarketView’s team of UK analysts uses a unique and carefully developed research methodology; the firm prides itself on its rigour and market knowledge, along with its ability to decipher complex trends and provide clear advice to our clients.

Read the report or take one of our engagements to find out what the current market trends mean for your organisation and how you can ensure you thrive: Market Trends and Forecasts 2023.

Contact Deb Seth for more information.

Posted by HotViews Editor at '09:30' - Tagged: research   growthstrategy  

Tuesday 18 July 2023

*UKHotViewsExtra* Nexor invests for growth

Nexor logo. Purple block letters on white backgroundNexor — “Experts in secure information exchange” — has been in existence since 1989 in various guises and has a well-established brand amongst its existing client base. However, the company’s performance has been unexciting for some time, and we have questioned why it has struggled to move beyond a £5m-revenue business.

Nexor MD Tim Thompson For this reason, when Nexor achieved 15% growth in revenue in its last financial year, it grabbed our attention. Chief Analyst, Georgina O’Toole met with MD, Tim Thompson (pictured), and Head of Portfolio, Marketing, and Partners, Danny Wootton, and discovered a company committing to significant investment, firmly targeting a narrower set of markets, and predicting strong growth.  

Subscribers to TechMarketView can read our latest research on Nexor in UKHotViewsExtra: Nexor invests for growth | TechMarketView. If you are not yet a subscriber - or are simply unsure if your organisation has a corporate subscription, please contact Deb Seth to find out how you can access this analysis and much more besides. 

Posted by Georgina O'Toole at '11:20' - Tagged: defence   government   data   SecureData   cybersecurity   public+sector  

Friday 14 July 2023

NEW RESEARCH: Are you fully prepared for this year’s market?

Freshly published, and only available for members of our Foundation Service research programme, is TechMarketView’s much-anticipated Market Trends and Forecasts 2023 report.

Several months in the making, the report draws on TechMarketView’s unique combination of data and analysis, but also its relationships within the UK market.mtf

We would therefore like to extend a special thanks to the CIOs, CTOs, CEOs, CFOs and their respective teams for their time and invaluable inputs during the research process.

This year’s analysis is FASCINATING. It shows that in 2022 (the last full year of analysis), growth hit its highest level for more than a decade - up 12.2% to £67.7bn. Furthermore, over the course of the next three years, spend on digital products and services will increase from c.56% of the market today to c.72% of the total UK SITS market in 2026.

Over this period, organisations will seek to drive greater value from their recent hikes in digital expenditure and will take a more exacting approach to technology investment decisions. Market growth is therefore set to dip from 12.2% in 2022 to 6.9% in 2023. Nevertheless, TechMarketView is forecasting a solid Compound Annual Growth Rate (CAGR) of 5.8% through to 2026.

Furthermore, the new market analysis also reflects how the UK’s ongoing productivity crisis will drive strong demand for tech investments in multiple areas through our forecast window.

TechMarketView's proprietary Digital Evolution Model (DEM) provides breadth and depth of understanding across the many aspects of the Software and IT Services market and can be downloaded separately by clients as an Excel file.

For added depth of insight, we also provide data across all the major industry sectors, including Public Sector where TechMarketView is a key advisor.

TechMarketView’s team of UK analysts uses a unique and carefully developed research methodology; the firm prides itself on its rigour and market knowledge, along with its ability to decipher complex trends and provide clear advice to our clients.

Read the report or take one of our engagements to find out what the current market trends mean for your organisation and how you can ensure you thrive.

Contact Deb Seth for more information.

Posted by HotViews Editor at '09:45'

Sunday 09 July 2023

*UKHotViewsExtra* Productivity, partnerships, and pervasive-yet-pragmatic AI with IBM Consulting

IBMIBM Consulting shared details of some generative AI developments and customer momentum as part of its Analyst Summit in London recently.

The company revealed that nearly half (48%) of the 3,000 CEOs surveyed for the IBM Institute for Business Value report on CEO decision-making in the age of AI now rank productivity as their highest business priority (up from sixth place last year). IBM also outlined how AI (and generative AI in particular) is now a major plank of its offer (multi-model, to match Big Blue’s hybrid multi-cloud ethos), and how partners are key to delivery.

In UKHotViewsExtra – Productivity, partnerships, and pervasive-yet-pragmatic AI with IBM Consulting subscribers to TechMarketView research services can learn about IBM Consulting’s partner relationships, its AI strategy, and how its “seven bets for business” are seeking to help customers meet their productivity and modernisation challenges head-on.

If you are a TechMarketView subscriber you can access the research now: UKHotViewsExtra – Productivity, partnerships, and pervasive-yet-pragmatic AI with IBM Consulting. If you are not yet a subscriber, or are unsure if your organisation has a corporate subscription, please contact Deb Seth to find out more.

Posted by Craig Wentworth at '17:15' - Tagged: consulting   productivity   generative AI  

Friday 07 July 2023

*UKHotViewsExtra* Triad Group: A challenging year but a positive outlook

Triad logoTriad Group plc had a challenging start to FY2023 (year ended 31 March 2023) but improved in the second half of the year and it continues to make positive progress towards its aim of sustainable organic expansion. For this UKHotViewsExtra article, TechMarketView spoke to Managing Director Adrian Leer about Triad’s performance and prospects.

Founded in 1988, Triad has long been focused on technology-based business change. Consultancy has always been at the heart of the business, but it has also provided staffing services. Over the last few years, it has moved away from transactional IT recruitment to higher-margin consultancy services.

In FY2023, revenue was down 13% year-on-year to £14.9m (2022: £17.0m); gross profit as a percentage of revenue fell by 4.5 percentage points to 23.6% (2022: 28.1%); gross profit was down 27% to £3.5m (2022: £4.8m) and profit before tax reduced to £9k (2022: £1.1m). The performance was attributed to the external economic and political environment resulting in delays in awarding and processing new contracts.

HVX Premium BadgeDespite the challenges, the Group achieved a significant increase in consultant headcount and now has nearly twice the number of consultants as it did in 2021. It has also made good progress in diversifying its customer base and reducing exposure to individual contracts.

TechMarketView subscribers, including UKHotViews Premium subscribers, can read more about Triad’s performance and prospects in our expanded UKHotViewsExtra article here.

If you aren't a subscriber – or aren't sure if your organisation has a corporate subscription – please contact Deb Seth to find out more.

Posted by Dale Peters at '09:06' - Tagged: results   consultancy   public+sector   interview  

Thursday 06 July 2023

AWS becomes the largest UK SITS supplier

TechMarketView, has released its latest analysis of supplier performance in the UK revealing a new player in the number one spot.rank

TechMarketView’s unique take on the UK Software and IT Services (SITS) supplier landscape, UK SITS Supplier Rankings 2023, shows that Amazon Web Services now holds the top spot as the largest provider in the market (according to TechMarketView revenue estimates).

Last year, the hyperscaler held the number two spot behind TCS, which continued to perform very well over the period analysed. However, high double-digit performances from AWS and Accenture alike, mean the Top 3 has been ‘shuffled’.

While we have seen UK revenue growth slow at AWS, at just over 30% the firm is still growing at an impressive clip given its size – which we estimate to have been close to £3.8bn in 2022.

Outside of the Top 3, there were strong, double-digit UK performances (based on TechMarketView estimates) by Microsoft, Capgemini, IBM, and HCLTech. Microsoft remains the largest provider in Enterprise Software in the UK, with the Top 4 positions all held by the ‘usual suspects’. Business management specialist, The Access Group, put in a particularly outstanding performance, with estimated growth of over 40% moving it into the Top 5.

Market Trends and Forecasts 2023, and its sister report, UK SITS Supplier Rankings 2023, is ONLY available to members of our Foundation Service Programme.

To check whether your organisation has access, please contact Belinda Tewson.

To join our Foundation Service, please contact Deb Seth.

Posted by HotViews Editor at '08:59' - Tagged: growth   report   SupplierData   performance  

Wednesday 05 July 2023

Join our analysts for dinner in September...

Have you booked your place at An Evening with TechMarketView in September yet? Join the entire TechMarketView team and leaders from across the UK tech sector for drinks, dinner and expert insight on the tech market.

Taking a table or two at An Evening with TechMarketView is a fantastic way to entertain your key clients and prospects; bring your team together in person for some high-quality networking (including with each other!); or reward your rising talent with an enjoyable and informative evening.

A highlight of the UK tech calendar, TechMarketView’s flagship event returns for its ninth year on 21 September 2023. We’re expecting over 200 senior executives to join us at the Royal Institute of British Architects (RIBA) in London, for an evening that combines first-class networking with peers and prospects over drinks and dinner, with an opportunity to absorb insight on the latest tech trends directly from our analyst team and expert guest speakers.

TMV Evening

This year the event will draw on TechMarketView’s ‘Pursuing Productivity’ research theme, exploring ways in which tech can be used to respond to the UK’s productivity crisis. Hear how leaders across the public and private sectors are already turning to technology to help their organisations get more out of the graft they put in. Understand which technology providers are being the most successful in supporting their customers on that mission. And look to the future with us, as we navigate how technologies, including AI, data analytics and automation, as well as those focused on the evolving world of customer and employee experience, are set to play a crucial role. 

TechMarketView subscription and advertising clients (including our UKHotViews Premium subscribers) benefit from discounted ticket pricing and prices are held at 2022 rates, so book early to avoid disappointment!

BOOK YOUR TICKETS HERE.

If you’re unsure whether your organisation qualifies for the client price, please contact us to double-check before booking: info@techmarketview.com.

With thanks to our sponsors

Mastek logoaqillaGrayce

Posted by TMV Team at '09:30' - Tagged: event  

Tuesday 04 July 2023

*NEW RESEARCH* Are you prepared for market opportunities?

Brand new, and only available for members of our Foundation Service research programme, is TechMarketView’s much-anticipated Market Trends and Forecasts 2023 report.

Several months in the making, the report draws on TechMarketView’s unique combination of data and analysis, but also its relationships within the UK market. mtf

We would therefore like to extend a special thanks to the CIOs, CTOs, CEOs, CFOs and their respective teams for their time and invaluable inputs during the research process.

This year’s analysis is FASCINATING. It shows that in 2022 (the last full year of analysis), growth hit its highest level for more than a decade - up 12.2% to £67.7bn. Furthermore, over the course of the next three years, spend on digital products and services will increase from c.56% of the market today to c.72% of the total UK SITS market in 2026.

Over this period, organisations will seek to drive greater value from their recent hikes in digital expenditure and will take a more exacting approach to technology investment decisions. Market growth is therefore set to dip from 12.2% in 2022 to 6.9% in 2023. Nevertheless, TechMarketView is forecasting a solid Compound Annual Growth Rate (CAGR) of 5.8% through to 2026.

Furthermore, the new market analysis also reflects how the UK’s ongoing productivity crisis will drive strong demand for tech investments in multiple areas through our forecast window.

TechMarketView's proprietary Digital Evolution Model (DEM) provides breadth and depth of understanding across the many aspects of the Software and IT Services market and can be downloaded separately by clients. For added depth of insight, we also provide data across all the major industry sectors, including Public Sector where TechMarketView is a key advisor.

TechMarketView’s team of UK analysts uses a unique and carefully developed research methodology; the firm prides itself on its rigour and market knowledge, along with its ability to decipher complex trends and provide clear advice to our clients.

Read the report or take one of our engagements to find out what the current market trends mean for your organisation and how you can ensure you thrive.

Contact Deb Seth for more information.

Posted by HotViews Editor at '09:50' - Tagged: marketdata   marketanalysis  

Monday 03 July 2023

* UKHotViewsExtra * Salesforce bets big on the AI-data-CRM triumvirate

SalesforceSalesforce brought its World Tour to London last week. Now also branded ‘AI Day’, in honour of the inevitable focus on the technology (particularly of the generative variety) permeating much of UK&I CEO Zahra Bahrololoumi’s keynote – and many of the breakout sessions besides.

Whilst AI was indeed a main topic of the day, there were also announcements around Salesforce Net Zero Cloud - with news of standards-based extensions and case study examples of sustainability reporting in action at sustainability-led alternative assets and SME investment manager, the Foresight Group.

In UKHotViewsExtra – Salesforce bets big on the AI-data-CRM triumvirate subscribers to TechMarketView research services can learn about how Salesforce is integrating generative AI right across its portfolio, the safeguards it’s put in place to ensure the technology is being used ‘ethically’, and also how its Environmental, Social and Governance (ESG) reporting tool Net Zero Cloud is being used to deliver repeatable ESG reporting and goal-setting.

If you are a TechMarketView subscriber, you can access the research now: UKHotViewsExtra – Salesforce bets big on the AI-data-CRM triumvirate. If you are not yet a subscriber, or are unsure if your organisation has a corporate subscription, please contact Deb Seth to find out more.

Posted by Craig Wentworth at '09:35' - Tagged: investment   generative AI   ethical AI  

Monday 03 July 2023

*UKHotViewsExtra* Trustmarque relaunches: “Delivering the value of technology”

TrustNew Trustmarque logo in green and purple July 2023 launchmarque is piquing our interest. We have watched its interesting journey—sitting under a variety of umbrellas over the last few years (within Liberata from 2014-2016, and then within Capita from 2016-2022). Most recently, its journey has involved investors, One Equity Partners (OEP), extracting it from Capita in April 2022 (see here), the subsequent acquisition of Livingstone Group in February 2023 (see here), and the appointment of a new CEO, Simon Williams, in March 2023 (see here).

Having known Simon for several years, we are not surprised that he has started shaking things up. Naturally, much of his attention since joining has been on successfully integrating Livingstone into the fold. But that hasn’t stopped him—and his team—making some fundamental decisions about the company’s brand, image and associated strategy under its new ownership.

Katherine Murphy launching the company's new brand at the Fusion ConferenceToday’s Trustmarque relaunch (see video here) is the culmination of months of effort by the Trustmarque team, latterly under Simon’s leadership (at which point the project was fast-tracked). We were delighted that Simon invited us to a sneak preview of the fresh look Trustmarque at its Fusion conference in mid-June. It had the strapline ‘Accelerate Together.’ Six hundred Trustmarque employees (150 from the acquisition of Livingstone) gathered to hear how Simon and his team (including Katherine Murphy, Trustmarque’s Head of Marketing, Brand & Comms, pictured) propose taking a disparate and diluted proposition, confused by Trustmarque’s complex history, and turning it into something clear, compelling, differentiated, and marketable. They know that only by doing this will it be possible to compete effectively, and grow the business, within a crowded supplier landscape.

TechMarketView subscribers can read more about Trustmarque's relaunch, it strategy, and its growth ambitions in UKHotViewsExtra: Trustmarque  relaunches: “Delivering the value of technology”

If you are not yet a subscriber—or you are unsure if your company has a corporate subscription—please contact Deb Seth to find out how to access this analysis and lots of other valuable content. 

Posted by Georgina O'Toole at '09:14' - Tagged: brand   reseller   VAR   branding   IT+services   value