Serco's disappointing first half (update)

We have now heard management discuss Serco's H112 results. It is clear the support services and BPS giant is banking on a real improvement in the second half of 2012 after a disappointing first half in which organic revenue fell 2% (see Serco’s disappointing first half).

CE Chris Hyman said he was confident Serco would achieve analyst consensus estimates for 3% organic growth in FY12. To get there Serco would need to achieve organic growth of c8-10% in H212. That would be some turnaround. But is that realistic, and if so, where is that growth coming from?

Subscribers to TechMarketView's BusinessProcessViews service will soon be able to read our new report into IT-enabled support services. In the meantime, Foundation Service subscribers can read the full Serco H1 analysis in UKHotViewsExtra here.

Posted by John O'Brien at '14:19' - Tagged: bpo   bps   supportservices