Capita’s new focus on the ‘target customer experience’

We recently met with Jonathan Prew, Capita's new Head of Local Government who, along with other members of the Capita team, outlined how the company is looking to engage with local authorities using analytics and insight to help shape and deliver future offerings. Subscribers to TechMarketView's research services can read the detailed analysis in UKHotViewsExtra here. If you are not yet a subscriber please contract Deb Seth.

Posted by Michael Larner at '11:07' - Tagged: localgovernment   Capita