CSC & Trafford's mission to improve 'patient care co-ordination'

Last month it was announced that, subject to the conclusion of contract negotiations, CSC and its partners had been chosen by NHS Trafford Clinical Commissioning Group (CCG) to deliver a brand new Patient Care Co-ordination Centre (PCCC) in Trafford. The terms of the deal have not been disclosed but according to the OJEU documents it was expected to be worth £13m over five years.

Trafford’s PCCC contract is, as far as we know, the first of its kind in the UK. The CCG’s vision of co-ordinated care, with its outsourced approach to solving the problems associated with siloed healthcare provision, makes an interesting case study in its own right.

But if Trafford is seen to be successful with its PCCC, the model could be adopted more broadly providing future opportunities for software, IT services and business process services suppliers. Even if the model isn’t followed to the letter, we expect to see further deals aimed at better joining up health and care provision - either through data/systems integration of some sort and/or more proactive management of patients - whichever flavour of Government the UK has after May’s General Election.

For our detailed analysis of Trafford’s project and its implications, PublicSectorViews subscribers can download our latest AnalystViews research, Improving Patient Care Co-ordination: CSC & Trafford, from today.

If you’re organisation doesn’t yet subscribe to our public sector-focused research stream and you’d like to know how to put that right, Deborah Seth from our Client Services team would be very happy to help.

Posted by Tola Sargeant at '11:36' - Tagged: contract   bpo   socialcare   health   research