Services-backed software disrupts the SITS landscape

As the impact of technology developments and enterprises’ demand for business agility causes the boundaries between software and services to splinter, it is becoming harder to differentiate one type of asset from another. This is generating a new class of software – services-backed software. And that is bringing another wave of disruption to the SITS market as IT service suppliers develop more of their own software IP and go to market with services-backed software portfolios in which line of business applications feature heavily.

Software and IT service providers are both crossing into the opposing domain but it is the services providers who are pushing the software players hard as they move deeper into the software space. It is here that they are preparing to gather the fresh opportunities that are opening up as a result of technical developments like cloud services and services oriented architecture (SOA), plus the impact of advances in the mobile, social and analytics areas. The latest report from the ESASViews research stream - Services-backed software: a new dynamic for services providers - explores the new dynamics that are impacting the IT services market and analyses where the opportunities and risks lie, making it essential reading for both services and enterprise software suppliers.

UK and European headquartered providers like Atos, Logica and Capgemini stand to gain from the movement but will face intense competition from offshore providers like TCS and Infosys. Global system and services providers like HP and IBM are also poised to gain, as are consultancy-led providers like Accenture and Deloitte. Then there are the software-centric providers like Civica and NorthgateArinso. The emerging value proposition is what makes services-backed software appealing enough to attract the number and variety of participants. Eligible TechMarketView subscribers can download the report here.

Posted by Angela Eager at '18:11' - Tagged: cloud   socialmedia   software   mobility   analytics   services